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Medical Customer Service

Grain Valley, Missouri, United States
November 13, 2017

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***** **** **** ****** *****, Independence, MO 64055

C: 816.***.****

Exceptionally proficient medical assistant seeking to become a vital team player in a profitable medical group practice. I will share my commitment and dedication to outstanding patient care and treatment satisfaction. Patient-focused care


Urgent Care,

Specialty knowledge


Attention to detail

Wound care specialist

Quick problem solver

Committed team player


Back Office Supervisor/Medical Assistant, 04/2011 to 04/2017

US Health Works – 19000 E Eastland Ctr Ct, Ste 200, Independence, MO 64055

Obtains information about patients' medical history, drug history, complaints, and allergies Collects patient specimens and data, including vital signs, input/output and other delegated measurements for testing

Administers TB skin tests, injections, and scheduling of vaccinations

Performs venipuncture according to lab orders and specifications Monitors vital signs such as blood pressure, pulse, temperature and respirations

Maintains accurate records of patient care, condition and/or progress

Calibrates equipment daily and performs testing - EKG, Spirometry, Audiogram, Titmus

Reports any unusual circumstances in the patients' condition or problems with medical tests or treatment

Reports test reports to provider or appropriate party

Assists with patient transfer and ambulation (Gait training) Changes sterile dressings and splinting of digits

Routinely performs clerical and administrative duties such as the ordering of medical supplies, lab supplies, office supplies, data entry, faxing, answering phones and filing Assists in medical procedures

Vast knowledge of medical terminology

Outstanding customer service

Quick problem solver




Experience in electronic medical records - PrognoCIS

Prepares patient rooms for examinations and procedures

Educates patients and vaccination scheduling

CAOHC 2017

Mayo Clinic - Practical Spirometry Refresher Course 2017

AHA Healthcare BLS for Healthcare Providers (CPR and AED) 2017 Breath Alcohol Certification 2015

UDS Collector Certification 2015

Associate of Applied Science: Medical Assisting, 2010

Vatterott College - Kansas City, Missouri

Associate of Applied Science: PC Support Specialist, 2000 National American University - Kansas City, Missouri CERTIFICATIONS



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