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Leader - Product Management, Software and Data Engineering

Morrisville, North Carolina, United States
November 13, 2017

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Daljit Singh, MS, PMP, CSM, CSPO, SAFe, OCP

Raleigh, NC 919-***-****


Innovative and value-driven Technology and Scaled Agile Leader with extensive experience shaping product management strategies and developing transformative solutions using AGILE methodologies that deliver immediate results. Demonstrated ability to leverage background in software engineering, data architecture, modeling, analytics and user experience design to manage the development of products from idea to market. Proven record in providing delivery predictability, TCO reduction and extreme delivery velocity. Adept at fostering continuous improvement and cultural transformation within organizations through mentoring clients at all levels in their SCRUM/Agile adoption. Improve process, change and risk management across the organization. Drive multi-year technology roadmap in support of business goals as liaison between business and IT. Areas of Expertise:

Product Management

Lean Product Development

Enterprise Data Architecture

Agile Program Management

Software Engineering, SaaS

Analytics, Data Science

Agile Transformation (SAFe)

Innovation, Cloud Computing

Big Data Hadoop

Domain & Industry Exp. - Banking, CRO, Healthcare, ERP, Education, Cyber Security & Startups

Excellent communicator - leverage technical, business and financial acumen to communicate effectively with executives, customers, PMO, business, development, data, analyst, compliance, auditing and sales teams.


Product Management / Product Ownership

oConceptualized, Designed, Managed and launched many enterprise Software products from idea to Market.

oBased on Market analysis, developed product strategy, roadmap to address competitive gaps and new market segments.

oLed engineering, modeling and marketing efforts for development and go-to-market of new a customer base

oAs Product Owner facilitated requirement/feature grooming with UXD, Mockups, IAM, Workflow and Business Rules.

oDrove and delivered new Identity and Access (IAM) Management product (Day1Access) that saved 80000+ Manual Hours per year and Millions in enterprise cost and significantly improved user experience.

oLed design, development and delivery of new enterprise-class registry software suite / Product (SystemWorks) including legacy conversion working with distributed team members on an aggressive schedule and $ 5M budget. The product design covered high scalability, security, portability with full featured intelligent reporting Dashboard and accounted for the varying rules and requirements by jurisdiction including ability to handle future specific requirements and changes.

oConsolidated multiple silo apps on different environments into single enterprise product with multiple line of business with componentized licensing options and saving millions in support cost

oHelped Sr. leadership with Make-or-Buy decisions saving $3.5 million in effort, resource time and cost.

oImproved market share and functionality performance by 10-20 times in comparison to legacy product by designing and incorporating features like Optical Character Recognition (OCR), automated indexing capabilities, database agnosticism, complex Credit Card payment and refund processing, document generation, bulk historical filing, full change tracking.

oManaged, Led and launched Clinical Trial (CTMS), PKI based Credential Management System (UCMS), Investment Guidance, ERP feature- rich products generated revenue and customer base many folds

oDeveloped roadmap, implement capability model, authored product requirements and recruited launch partners significantly improving delivery velocity, predictability and competitive edge

oPerformed market analysis, analyzed metrics and usage data to generate insights for new business opportunities.

oManaged Customer Value, Test and Behavior driven Capability prioritization, Product Releases and User Guides

oDriven Vision > Roadmap > Releases > Capability > Features > Business and Technical Requirements

Agile Program and Project Management

oCreated efficient self-organized matrix winning teams and that take pride in their accomplishments.

oManaged Waterfall and Agile programs with over 100 active resources. Successfully delivered complex projects managing teams of sizes 5-40 and budgets up to 10M

oFacilitated Team Meetings - Grooming, Planning, Retrospection. Managed Product Backlog Vision, Prioritizations & Releases

oDeveloped and established framework and dashboard to provide real-time status visibility at all levels covering Roadmap, Portfolio, Program, Project, Release, Capability, Team, Sprint, Team members.

oKept management informed of successes and problems that results in no surprises.

Scaled Agile Transformation Coaching (SAFe, Scrum Master, Product owner)

oMentored teams effectively decompose work into Capabilities, Features, Stories, Defects, Enhancements, Technical Debt. Help teams practice Backlog Effort-Sizing for predictable time boxed delivery.

oImproved delivery velocity 2-5 times and saved 20-50% YOY cost savings.

oIntroduced and Matured Agile Project Delivery for Organization covering 6 teams and 20+ projects

oImplemented Scaled Agile Transformation in diverse setups. Established Agile PMO (SAFe) framework.

oMentored stakeholders on ALM tools like Jira, RTC needed to begin adopting Lean, Scrum, Extreme Programming, Kanban

Software Engineering leadership

oManaged cross-functional teams of 4-9 that included .Net, Java, Database Developers, DBA, QA, Analysts, Architects, UXD, Product owners in designing and developing products, apps, and solutions for different industries.

oFacilitated successful merger and consolidation. Led consolidation and integration of 4 different CRO groups’ CTMS, EDC, CDMS and Financial applications, UI and Databases and 15+ schemas

oMentored engineering teams in their efforts of Automation, continuous improvement & integration better code coverage.

Data Architecture

oBuilt & Managed Data Organization. Hands-on led Data Governance, ETL, DW, BI, Analytics

oDesigned and Data modeled for 10+ complex enterprise Products in different domains significantly reducing development, empowering products with high scalability, role based access and change auditing,

oEstablished Big Data Hadoop to stream and process huge data from logs, different RDBMS, multiple sources files using Pig, Hive, Sqoop, Flume, Impala, Spark for security trend insights & Tableau Reporting

oDeveloped and Improved UI, Reporting and Process flow performances by 3-50 times

oEstablished Master Data Management (MDM) using Informatica to help Capability Model delivery, Data Quality, empower Business owners, Reporting, Integration, DW, Analytics

oLed data migration and consolidation of 60+ years of customer legacy data as part of new Product implementation

Analytics Expert

oDemonstrated actionable insights and recommendations, and build global partnerships to enhance the value proposition and promote and shape new capabilities within the digital analytics COE.

oManaged Operations Excellence program for Quintile’s Infosario Data Factory & Analytics Product (CRO industry’s biggest)

oEstablished and Managed Analytics Teams supporting 10+ customers in their clinical research by processing aggregated data to provide Trending, Alerting, Patterns via Visualization & Reporting

oExperience with for Big Data Hadoop, Data Science, Data Streaming, Business Intelligence, AI

oEmpowered Business, Sales, Product Development and Research with powerful Analytics capabilities.


Fidelity Investments, Durham, NC Product and Program Manager 2015-2017

Quintiles, RTP, NC Product and Program Manager 2014-2015

Fidelity Investments, Durham, NC Program Manager/ Agile Lead 2013-2014

SecuEra, Cary, NC Director, Software Engineering 2012-2013

Duke University Medical Center, Durham, NC Enterprise Data Architect 2010-2012

Fileone Inc., Cary, NC Manager, Database Operations 2007-2010

Etrials Worldwide, RTP, NC Database Engineering & Analytics Manager 2002-2007

Also gained hands-on expertise in software design & development, data architecture, business intelligence, analytics working at Nortel Networks, IFS and RITS Computers from 1992 - 2002


Associate Degree in Business Management DAV College of Management

Bachelors in Engineering PEC University of Technology

Masters in Computer Science Bradley University, IL

Certifications: OCP – Oracle Project Management – PMP AGILE - Scaled Agile (SAFe), Scrum Master, Product Owner, Coach


C# .Net, Java, Angular JS, Oracle, SQL Server, PLSQL, T-SQL, SSIS, Cloudera Hadoop, Hive, Spark, Business Objects, Informatica, Tableau, SAS, Erwin, MS Project, MS Project, Visio, JIRA, RTC, Quality Center, Splunk, Dynatrace, AWS Cloud, LDAP, ServiceNow

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