TRACIE L. PENDOLINO Tioga, TX *****
ac3axk@r.postjobfree.com 214-***-****
www.linkedin.com/in/tracie-pendolino-713940148
ACCOUNTING / ADMINISTRATIVE
Accounts Receivable & Accounts Payable
PROFESSIONAL
Driven and passionate individual with a demonstrated expertise in month end journal entries, accounts payable/receivable, billing, accruals, reporting, bank reconciliations, payroll and numerous other accounting specialties. Superior analytical and technical skills with an expertise in handling full-scope accounting duties. Collaborate effectively with executive management to resolve variances, forecast and identify opportunities for improvement. Proven achievement record with a track record of being promoted to positions that carry more responsibility and authority. Creative problem solver who is extremely resilient and excels at environments that utilize my creativity and ability to wear numerous hats to succeed.
PROFESSIONAL SKILLS
Accounts Payable/Receivable
Financial Reporting
Auditing/Compliance
Strategic Planning
P&L Management
Payroll
Accounting/Bookkeeping
Organization/Details
Billing/Invoicing
TECHNICAL SKILLS
Great Plains Accounting
SAP
Excel
10-key by touch
Microsoft Word / Outlook
Radiant / Verint
Internet Explorer
Firefox
Google Chrome
NRG Energy (Cirro Energy) Plano, TX 2011 - 2017
Business Process Assistant III
Accurately and efficiently processing and posting all daily payments from retail customers. Research and develop resolutions for all payments, deposits, sales taxes, account reconciliations and refund inquiries. Provide valuable assistance to Centralized Accounting to timely resolve discrepancies as well as balance issues.
Successfully improved the process for commissions by reducing the manual work by 50%.
Calculate, verify and submitted monthly commissions for 18 inside sales agents and over 500 external brokers.
Generate and process Excess Credit reports for 7 different residential and commercial companies utilizing approximately 15 different bank accounts and sources to verify payments. Touched approximately 350 accounts per day with 100% processed in less than 24 hours.
Monitor daily electronic transmission of payment files.
Approved and renewed approximately 400 contracts a week utilizing Equifax, Experian, D&B and TransUnion.
Evaluate and make process improvement recommendations to the overall payment and accounting activities.
Investigate problems or inconsistencies with Radiant, RSSC, SCM, SAP or vendor portals and resolve with appropriate resources to ensure accuracy of information.
Collaborate with team members to improve system testing and implementation of new processes.
Account verification for approximately 350 potential new residential customers per week for 5 different companies in SAP utilizing Lexis Nexis.
Orchid Cellmark Inc., Orchid BioSciences/GeneScreen Farmers Branch, TX 1990 - 2010
Accounting Associate III/Payroll Administrator
Managed complex aspects within the accounting field for the Dallas and Nashville Labs including: month end journal entries, accruals, reports, financials, month and year end closing and other tasks as necessary.
A/R and A/P processing.
Processed all customer billing.
Oversaw SOX (Sarbanes-Oxley) compliance and SOX auditing, notary and billing for both Dallas and Nashville Labs.
Developed improved methods to process A/R, A/P, Debit/Credit memos, write-offs and budgeting.
Ensured the office was running at top productivity while performing numerous office management duties.
Provided exceptional customer service while handling delicate client issues.
Additional duties include payroll, collections, processing letters, special projects, cross training, human resources and general office functions.
Accessioning / Evidence Supervisor
Picked up evidence from Federal Express, receiving and signing for all evidence sent in by clients (paternity and forensics), opened and inspected evidence, created a COC (chain of custody), entered cases into the system, labeling evidence and creating a case file and delivering cases to Analysts or stored them in evidence.
Developed procedures to ensure a 100% accurate chain of command.
Processed sample cuttings in the lab.
Office Administrator/Reporting
Answered phones as needed and helped with numerous administrative tasks including communication/document creation for management, notary, special events planning, travel reservations, mail distribution, order supplies and general office duties.
Developed procedures to increase the efficiency of creating and notarizing all paternity reports.
EDUCATION
Mountain View Community College, Dallas, TX
Bookkeeping I/Introduction to Business/Business Math
Brookhaven Community College, Carrolton, TX
Fundamental Accounting Principles, Microsoft Word