Service Technician
Resume:
Jeffrey Smith
Roanoke, VA *****
ac3auy@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Central Service Technician
Carilion Roanoke Memorial Hospital - Roanoke, VA
July 2017 to October 2017
Decontaminated, assembled, sterilized and distributed instruments, supplies and equipment for patient care. Cleaned, cultured tested, and operated various sterilizers. Collaborated with other members of the surgical team to ensure quality patient care.
ProCare Surgical Power Tool Specialist (Ortho, Neuro, Spine and Ear) Stryker Instruments - Roanoke, VA
January 2007 to April 2017
Coordinated and executed on site inspections of Stryker Surgical products in the field, working with customers and sales representatives to provide timely and effective service and produce training as necessary. Developed and maintained expertise in multiple Stryker product lines. Assisted in the drafting of service bulletins and other repair-related documentation as well as the development of repair procedures and fixtures to improve the quality and efficiency of field service. Provided positive interaction with customers during service calls, preventative maintenance visits, installations and equipment trials into positive relationship-building experiences in and under mentally challenging and stressful conditions with autonomy or within a team.
Repair Technician Surgical Power Tools (Ortho, Neuro, Spine and Ear) Stryker Instruments - Kalamazoo, MI
December 1999 to January 2007
Worked with a skilled team to repair and maintain highly complicated Surgical battery, electric and nitrogen powered Stryker handpieces and systems for service, repair or upgrading. (I.E. motors, drivetrains, bladelinks or mounts and software).
Printing Press Operator
Kal Grafx (Kalamazoo Label) - Kalamazoo, MI
March 1995 to August 1999
6 color 6 Inch Webtron and 6 color 12 and 16 inch Arpeco Qualified. Warehouse Worker
Kal Grafx (Kalamazoo Label) - Kalamazoo, MI
February 1993 to March 1995
Was responsible for receiving and the accurate inventory of the scores of printing paper variety's and the vast's amount of ink used and moved thru the 20,000 foot Warehouse daily. Ford Technician
Ford Motor Company - Kalamazoo, MI
January 1990 to February 1993
Light line Service Technician.
Education
Basics and Science.
Kalamazoo Valley Community College - Kalamazoo, MI January 1990 to June 1994
Basics, Math, English and Science.
Comstock High School - Kalamazoo, MI
September 1982 to June 1986
Skills
Read, understand and explain detailed technical information. (10+ years), Develop and deliver effective technical training. (10+ years), Able to work under mentally challenging and stressful conditions with autonomy or with a team.
(10+ years), Demonstrated excellent technical, analytical and organizational skills. (10+ years), Excellent verbal and written interpersonal communication skills. (10+ years) Military Service
Branch: U.S. Army
Service Country: United States
Rank: E-4 Corporal (Promotable)
June 1986 to November 1989
Team Leader within a Light Infantry Platoon.
Awards
U.S Army Soldier of the Year Schofield Barracks Hawaii 1989 Good Conduct Medal
Overseas Service Ribbon
Army Achievement Award X 3
Army Service Ribbon
Expert Infantry Badge
Air Assault Badge
Additional Information
Professional References:
Joe Pfankuch
Manager, Navigation Field Service Team
ac3auy@r.postjobfree.com
Bob Backscheider
Stryker Orthopedic Power Tool Sales, Ohio
ac3auy@r.postjobfree.com
Robert Beverage
Senior ProCare Power Tool Technician
ac3auy@r.postjobfree.com
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