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Customer Service Microsoft Office

Arlington, Virginia, United States
November 13, 2017

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Christopher Fees

****S. Stafford Street, Arlington, VA 22306 - 703-***-****


To obtain an entry-level position in the fields of communication and journalism.

Qualifications and Capabilities

Proficient in Microsoft Office Suite: Outlook, Excel, Word, and PowerPoint

Familiar with iMovie. Windows Movie Maker, and Adobe Premiere

Created a reel as well as several news story packages for Coastal Carolina University

Filmed and edited a promotional visual for WCCU Radio

Completed Intro to Internet and World Web Design, Visual Communication


Coastal Carolina University Conway, South Carolina

Graduated in August 2016

Bachelor of Arts in Communications with a specialization in Communication Studies, 2016

Dean's List, Spring 2015 and 2016


Turntable Washington, D.C.

Intern October 2016 – February 2017

Researched and contacted to local television and radio personalities

Created PowerPoint presentations highlighting potential broadcasters

Pitched news story ideas targeting millennials

HEI Hotels & Resorts Alexandria, Virginia

Jackson 20 Host/Room Service September 2016 - Present

Manage in-person and telephone guest inquiries, customer service requests, room service orders, and reservation bookings

Develop rapport with clients and generate repeat business

Train new hosts and hostesses on service policies

Place room service orders, deliver orders, and organize amenities for VIP clients

Coastal Carolina University Humanities & Fine Arts Department Conway, South Carolina

Armstrong Williams Broadcast Intern May 2016 – July 2016

Filmed and edited news story packages concerning Coastal Carolina and Myrtle Beach communities

Created scripts to match news stories

Interviewed City Council members and Myrtle Beach residents

Assembled camera kits in preparation for filming

Turned in weekly journal entries to measure my progress

Volunteer Experience

Catholic Charities USA Washington, D.C.

November 2014 – January 2015

Set up Christmas shop for annual toy drive and distributed holiday gifts

Called families to coordinate and schedule days and times to participate in toy drive

Distributed holiday gifts

Data entry input of parishioner contact and family information

References available upon request

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