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Desktop Support System Administrator

Delhi, India
November 13, 2017

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Curriculum Vitae

MD Qaisar Faraz


Contact Address: Mobile: +91-931*******, 913-***-****

A-52 Ranaji Enclave Nagli Dairy

Najafgarh, New Delhi 110043


Looking for a suitable opportunity in an esteemed organization where I could implement Innovative ideas seeking a quality environment, where my knowledge and strength can be shared and enriched with the right attitude & perseverance, could seek to propel the company, to reach new heights in all of its endeavors.


Diploma in Computer Hardware and Networking from Jetking

Trouble Shooting of Hardware Related Problems.

Have Knowledge about assembly of System.

Software’s (O.S.), Application Software’s and Antivirus.

Have Knowledge About Server 2008 and Configuring DHCP& DNS

Have knowledge about Active Directories and Remote Desktop Connection.

Having knowledge on Microsoft Office Outlook, Outlook Express.

Having knowledge about configuration router and switch.

Having knowledge Filezilla Server and Untangle Firewall

Having Knowledge about taking voice log and database backup from Dialer Server.


Operating System : Windows XP, DOS 6.0, Windows7, Vista, Windows 8, 8.1 & Windows 10.

Tools : Computer Hardware, Networking.

System Support : Assembling and configuring, Application Software, Printer and Network sharing.

Server Support : Active Directory configuration, Creation Users and Assigning policy.

Network Support : LAN, Basic Switching and Routing, IP Configuring.

WORK EXPERIENCE: 6 + years of Work Experience of IT Infrastructure.

6 years of experience in IT infrastructure Management like system support / Network Support Engineer

EMPLOYMENT: Currently working in SMH Solutions as a System administrator

*Current Company



SMH Solutions

System Administrator

Working From Jan, 2017*

Roles and Responsibilities:

All kind of Technical Support in our office environment.

Handling GSM gateway and taking backup of voice log and database backup.

Handling Untangle firewall and Filezilla server Ftp.

Handling Network Printer (Hp, Canon, Sharp and Samsung).

Last Company



Cargill India pvt Ltd

System Administrator

Jan 2016 to 31Dec 2016

Roles and Responsibilities:

Allocate data usage to all users according to organization requirements.

Creating new user and system configuration accordingly.

IT asset inventory management, like AMC of software and hardware.

Parching new IT assets as per requirements with different vendor’s quotations.

Conducting online Exams with various software.

Maintain the software license and make sure to renew them before expire.

Worked according to management requirement.

Assign police as per instructions changed in web portal through vendor.

Assign IP Address and creation of user in domain and e mail ids.

Support network sharing printer and other support like video conference, Audio and video.




Omega Business Solution.

Desktop Support Engineer

Sep 2011 to March 2015

Roles and Responsibilities:

Provide desktop support to users with all necessary software.

Assembling the new system and installation OS & necessary application software’s.

Ensuring installation and commissioning of sites as provided timelines.

Responsible for any technical issue in client site and co ordinate with client.

Maintain the systems in LAN through DHCP Server with all necessary software.

Maintain the Untangle Firewall and Dialer server backup and troubleshoot.

Maintaining Windows server 2008 and installing Active Directory.

Maintain the Filezilla server and giving permission users.




Jainex Infosys

Desktop Support Engineer

Feb 2009 to Aug 2011

Roles and Responsibilities:

Assembling the new system and installation OS & necessary application software’s.

Ensuring installation and commissioning of sites as provided timelines.

Responsible for any technical issue in a particular site and co ordinate with client.

Assemble and configure necessary equipments for site and taking care for all of them.

Maintain the systems in LAN through Access Point with all necessary software.

Provide desktop support to all users with all necessary software.


Father’s name : MD Gauhar Ali

Date of Birth : 18th Sep

Sex : Male.

Nationality : Indian.

Languages known : English, Hindi and urdu

Religion : Muslim

Matrimonial Status : Single

Hobbies : Watching And Playing Cricket


Being a good team player and trust worthy.

Ability to work in a team as well as individual.

Commitment for excellence through hardworking.

Friendly and always enthusiastic to learn new things.

Good verbal and written communication skills.

Enjoy working on team projects to share new ideas and produce optimal results.


I hereby declare that all the information given above is genuine and I bear the responsibility for the correctness of the above mentioned particulars.

Place: New Delhi

Date: MD . Qaisar Faraz

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