RITESH SONI ac3al7@r.postjobfree.com Contact No: 732-***-****

Current Location: Piscataway, New Jersey

EXECUTIVE SUMMARY

A strategic intellectual and hands-on IT leader with 18 years of IT experience, including 12 years of SAP experience with proven track record of delivering superior business values through an enterprise information road map, strategy, architecture design and implementation. Enable global enterprises to efficiently monitor business performance and facilitate decision-making process

EXPERIENCE SUMMARY

Work as SAP technology architect/Manger, SAP incident, service request management and problem manager. SAP technology professional with extensive background in design deploy and manage SAP application infrastructure. Worked and managed full application life cycle of multiple SAP implementations

Roles comprise of sizing, requirement analysis, scoping, validation & verification, implementation, upgrade, migration, support and maintenance

Extensive knowledge of SAP Technologies - SAP ERP6, SAP HANA, BOBJ,SAP CRM, C4C, Hybirs, Vertex, GRC, SAP BI, BOBJ, SAP TDMS, OpenText, Portal, HCM,SRM, SCM,APO, Fiori, Solution Manager7.1, SAP NetWeaver 7.5, Lumira and PI/PO

Profound knowledge of heterogeneous/homogeneous SAP Migration project

SAP ABAP and JAVA stack Administration and maintenance

Hands-on experience of ECC6 life cycle Implementation projects and 4 - SAP NetWeaver End to End implementation projects, SAP/DB Performance Optimization, SAP Version and EHP upgrade

SAP ECC6.0 (Enhancement Pack) EHP5 and EHP6 upgrades for ECC6.0

Recognized for applying architecture development method and successful delivery of small to large scale projects

Expertise in SAP NetWeaver Installation and Upgrades i.e. SAP NetWeaver7.3 and 7.4 upgrade

Ability to work collaboratively across project teams

Architectural best practice guidance and direction to the Solution Delivery and Production Support teams

Experience in performing technology assessments/evaluations on solutions and architecture/designs

SAP EXPERIENCE

Project completion Summary

ERP Implementation

OS/DB Migration (HPUX/AIX/Solaris/RedHat /SuSE)

SAP Support Project

SAP BW 7.3 / 7.4/7.5 Upgrade

SAP ECC EHP5 / EHP6 Upgrade

HANA Administration/Migration

SAP BW/BOBJ/FIORI Implementation

SAP Solution Manager 7.1

Oracle 11g/12c Upgrade

Data Center Migration

OpenText Archiving Solution

Database performance Optimization

Federal Mogul, Detroit, MI Jan 2017- Till Date

Role: SAP BASIS Lead

Technical solution implementation to enable business for enhanced and robust environment

SAP Landscape design, sizing, migration, installation & performance testing for implementation and upgrade projects

Tracking and performing yearly maintenance calendar for SAP system, plan and perform SAP Support pack/Kernel/DB patch upgrade

Work closely with infra team and Functional team for capacity planning and SAP landscape transformation to VMWare

Manage and support multiple SAP landscape (ECC, CRM, C4C, Hybirs, SRM, Solution Manger 7.1, PI, HCM, BW (HANA), BO, SCM, Portal and Lumira)

System analysis and identify the root cause of SAP system performance and coordinate and implement solution with SAP and Infra team

Manage global systems which require 24/7 SAP technical support

Perform system copy/ refresh on regular interval or on demand

Disaster Recovery(DR) setup and High Availability (HA/DR) testing on regular basis

Worked extensively on different OS (Unix flavors – AIX/SUSE/RHEL/HPUX)

Lead weekly transport request review and transports request movement and manage related documents

Root cause analysis and Incident management and present matrix dashboard to SAP/Infra director

Design and deploy proactive monitoring solution (Technical Monitoring) - effective implementation in SAP Solution Manager 7.1

HANA system Administration and support

HANA performance optimization

Analyzing HANA memory Leak, diagnostic log, out of memory issue and manage and monitor backup

Generating various traces for analyzing HANA performance issues

SOX and Audit compliance reporting and coordinating with SOX and security team

Change, Problem and Incident management

SAP Transport management

Lead large SAP projects that require multiple resources to achieve successful project completion and on time delivery.

Manage team spread across the geographical location (onsite-Offshore) with 24X7 operation.

Recruiting resources to build winning team

Performance review on monthly, quarterly and yearly basis.

Exercise virtuous people management skill

Project: HANA HW Migration and upgrade

Successfully completed and project managed the BW on HANA migration, consolidation and upgrade

Communicate to Directors, Sponsors, IT Managers and with the many varied teams making up a complex HANA upgrade, consolidation and migration

As a Technical lead and responsible for migration& upgrade planning, sizing and Go-Live activities and managing consultants and project status reporting

Responsibility involves project delivery, resources planning, risk and issue management and project communication to stakeholders and management

Oversaw end to end UAT/Volume Testing of the various units testing

HANA hardware sizing

Design HANA architecture

HANA installation

HANA Upgrade to SP12

HANA HA and DR setup

HANA DB backup and restore

HANA technical testing and validation

Johnson & Johnson NJ, USA Sept 2014 - Dec 2016

Role: SAP BASIS Architect

1.Project: Software-Defined Data Center (SDDC) OS/DB Migration

Migration of existing physical SAP environment to SDDC virtual Environment

Migration involves moving SAP environment form HPUX to Red Hat Linux operating systems and Oracle 11g to 12c upgrade

More than 150 SAP instances migrated to SDDC (Private Cloud)

Factory model approach to provide on time delivery with optimum resource utilization and zero defect migration

Migrated 5 Landscape from Physical(HP-UX) to Linux on Virtual environment(SDDC)

Maintaining migration related documents like IQOQ/Migration scripts/Installation and migration check list and Compliance (SOX/GxP)

Manage and coordinate with onsite and offshore SAP BASIS Team

Tracking and maintaining project task and related reports

Worked closely with Project Manager (PMO) and provide update on the project status.

Disaster recovery- DR and HA testing

2.Project: Global SAP BASIS Support (Johnson & Johnson NJ, USA)

Global Support - Managed Onsite and offshore BASIS support team for an enterprise SAP solution

Handled expert level of critical L3 support for complex SAP landscape(SAP ECC, Portal, BW, APO/Livecache, XI/PI, CPS, GRC, Gateway/Fiori, Solution Manager and SLD systems and GTS)

Provide L3 coverage to Sev1 / Sev2 issues to ensure minimum business outages

Workload Analysis, EWA Analysis and Performance Tuning of SAP Landscapes - Performance Optimization Oracle Database performance tuning, upgrades and patching

Leverage automation to reduce the workload, reduce costs and improve reliability

Tracking and performing yearly maintenance activities

SSO Configuration, SSL Certificate management

SAP CTS+ configuration and maintenance

Create and analyze Incidents Metrics, Service and Reliability Metrics

Periodic system refresh activities

Application management support, including assigning members' responsibilities, work plan, and support shift coverage

Coordination with offshore and Onsite resources for work handoff

Problem and Reliability incident management. Representation in weekly CAB meeting

Problem solving and identify the root cause and remediate.

3. Project: HANA Managed Services (HAMS) for Johnson & Johnson

Perform pre-checks for performing the upgrade and migration

Coordinate and prepare HANA Database for migration (Suite on HANA)

Documentation for POC on Suite on HANA

Performing bare metal recovery testing for HANA Database (OS Recovery + /Hana/shared + DB Point in time recovery)

Configuring SLT for using HANA as sidecar

Starting /stopping SLT replication

Performing daily monitoring tasks for HIGH, Critical alerts

Applying License in SAP HANA

Performing NetBackup configuration for HANA Data and Log file backups

Designing and scheduling SOX reports for HANA Databases with coordination with OS team

Start/Stop HANA System

Daily monitoring of BW Process chains, ABAP dumps for BW systems powered by HANA Database

Analyzing the HANA memory Leak issue, performance issues related to SQL plan cache, Statistics server out of memory issue in HANA Database (rev 74)

Generating various traces for analyzing performance issues for BOBI reports having HANA as Database

Generate Management Level reports for weekly project status

Future Retail Ltd Jul 2007 - Aug 2014

Role: Manager - SAP BASIS

Key Responsibilities:

SAP Support

Ensure compliance to SAP support structure and processes

Plan and ensure coverage for SAP team's area of responsibility in the support structure

Handled expert level of critical L3 support for complex SAP landscape

Co-ordinate and organize SAP team to resolve issues/requests/tickets

Manage and monitor issues to ensure that the SAP team meet the defined SLA

Address all team issues (e.g. staffing, job alignment, etc.)

Control-M for job scheduler

SAP Projects

Collaborates with team to determine strategy and plan for system implementations and upgrades

SAP Upgrades and Installation (ERP, EHP, NetWeaver Products)

SAP System Performance optimization

Establish plan for enhancement requests, including effort, sizing and work planning

Ensure Projects completion and delivery within definite timeline

Team Management

Lead the SAP Production Support Team with successful handling of application management support, delegating responsibilities, work plan, and 24X7coverage

Exercise virtuous people management skills

Assignments Accomplished at FRL

1 Project: OS DB Migration (SUN Solaris – IBM AIX)

Design, sizing the SAP System landscapes and components

Finalize the migration approach and finalize the migration methodology to minimized SAP system downtime with minimal business operation impact

System analysis for OS migration for ECC6.0, ECC5.0, SAP BI Landscape

System preparations, installation and apply relevant Oracle SBP

Transportable database OSDB migration methodology used for the migration

Performance Integration and testing

Critical components backup and restore if requires

OS/DB migration activities and System validation

SAP R3load tool used for SAP BW and CRM migration

Migrate BW 7.0 systems on AIX platform

Export /Import Preparation, migration and Post migration activities

SSO and SSL configurations

Web dispatcher configurations

2 Project: SAP ECC6 EHP upgrade

Design, sizing the SAP System landscapes and components

System analysis for EHP6 upgrade and relevant components

Upgrade Approach and planning for ECC6.0 Landscape

SAP configuration or customization request analysis and define the change freeze during the upgrade

Performed system preparations and prerequisites for EHP6 upgrade

Generate XML file for EHP6 upgrade component download using SAP solution manager 7.1

Perform EHP6 upgrade using SUM tool for the upgrade

Performed SPAU and SPDD adjustment along with technical and functional team

EHP upgrade and Post upgrade steps

Perform SGEN and installation of OS dependent components

Activation of business functions using switch frame technology -sfw5

Assist in Test phase with impact analyzer

3 Project: SAP NW Upgrade and Post Upgrade Support – BW Landscape

SAP System sizing, design and upgrade planning for SAP NW 7.3 upgrade

Performed SAP NW 7.3 upgrade planning along with relevant stake holders

Performed System Preparation and prerequisites check for NW 7.3 upgrade

Stake file for EHP6 upgrade component download using SAP solution manager 7.1

Performed EHP6 upgrade using SUM tool for the upgrade Upgraded SAP NW7.0 landscape to NW7.3

Performed post upgrade activities includes SGEN and upgrade verification

Post upgrade support

4 Project: OpenText and TDMS Implementation

Project scope and plan for archival solution implementation

Identified top growing and top sized tables to finalize the archival objects

Communication and update to relevant stake holders to finalize the archival period and retention time for each object

Create content repository and linked with archival system

Identified the time slot to execute the archival job

Design archival policy with concurrence with relevant stake holders and published

TMDS installation and setting up target system

Identify the time slice data to be copied to TDMS target system

Project closing and handover

5 Project: SAP ECC6.0 (IS Retail), SAP BW/ CRM, Solution Manager Implementation and Support

End to end SAP ECC60 implementation.

Build SAP landscape including sizing (Quick Sizer). Planning and installation

Go-live planning and post Go-live support

STMS configuration and design the landscape for transport management

SAP Client creation and management

User Management, authorization and security management

Installation of Solution manager 7.0 and configuration of

oManage Satellite systems

oSLD configuration/ChaRM

oMOPZ / EWA

oTechnical Monitoring

XI system installation and performed post installation activities

Support and maintenance

6 Project: Data Center Migration and Support Project

Data center migration planning and preparation

Perform test migration, risk and mitigation planning

Perform data validation test

Perform homogeneous migration for Data center migration

SSO Configuration

SAP systems monitoring and maintenance

Performed Support pack upgrade for ABAP and JAVA stack based the requirement

System performance monitoring and tuning

SAP Dump analysis

STMS configuration and user management

Application server installation configuration

EITL Oct 2006 – Jul 2007

Role: Sr. Consultant SAP BASIS

Project Details: ECC6.0 Implementation- Essar Steel – Minnesota

Responsibility:

End to end ECC6.0 implementation for steel plant

Installation of SAP ECC6.0 on distributed environment with HA

Solution Manager Installation and integration

STMS configuration and transport management

SAP Router installation and setting up in landscape for OSS support

XI Installation and Integration

Project Details: SAP Support - Essar Oil

Go-live and post Go-live support

Client Administration

User Administration and Security

Support Pack Application

SAP Performance Tuning

Backup and Recovery configuration with HP Date protector

Bayer CropScience Feb 2006 – Oct 2006

Project: BASIS Support Project for Bayer CropScience (Leverkusen - Germany)

Role: Manager SAP Support

Project: SAP Support

SAP BASIS L2/L3 support

System Monitoring and performance

Performed daily administrative activities such as Alert monitoring, Scheduling periodic jobs, Background processing, User management, R/3 Buffer monitoring (CCMS), database monitoring, Verification, troubleshooting of Short Dumps, system logs etc.

Worked on System monitoring, tuning and troubleshooting. (SM04, ST06, ST03, SM21, ST02, SM51, ST06, ST04).

Worked on Database Monitoring and problem solving (DB02, ST04, DB12).

Strong background with IBM-AIX and IBM-AS/400

SAP security management

SAP Archival

Project: Support Project for Bayer Healthcare (Leverkusen - Germany)

SAP BASIS L1/L2 support

SAP ABAP and JAVA stake administration

Transport management

Performance analysis – EWA

Organization: Robinson InfoTech Ltd

Duration Dec 2004 To 2006

Role SAP BASIS Administrator

SAP L1 support and System Monitoring

STMS configuration and transports

User and role management

Organization: Tulips InfoTech Pvt Ltd. (NIIT)

Duration: 1999 – 2004

Role: IT Infrastructure Head

Management of IT Infrastructure Projects like – Training Centre Setup, Branches IT Setup, Remote Infrastructure Management, Monitoring and Support

IT Cost Management – Annual Budget, Infrastructure Planning, and Infra upgrades

PROFESSIONAL COMPETENCIES

MANAGEMENT SKILLS

Project Management

Extensive SAP Technical Project Management exposure

IT Service Management

ITIL V3 Certification as well Process ownership exposure

Incident/Problem/Change management

PROFESSIONAL TRAININGS/CERTIFICATION

ITIL V3 – Foundation

(ITIL V3 – Foundation Certified)

SM100 – Solution Manager – in progress

PMP - Project Management (AstroWix)

Microsoft Certified System Engineer (MCSE)

Well verse with ITSM Tools – Service Now/Remedy/ITRP

EDUCATIONAL QUALIFICATION

Master of Computer Application, Mahatma Gandhi Kashi University

Bachelor of Science, Gujarat University

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