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Operations Manager

Knightdale, North Carolina, United States
November 13, 2017

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Loren N. Burch **** Stone Eagle Lane Raleigh, NC *7610


Operations Management

Strong, entrepreneurial Senior Account Executive with a diverse sales career seeks new opportunities in Sales or Operations Management.

Represented Radeas Laboratories from 06/2016 through 10/2017.

Represented Mako Medical Laboratories from 10/2014 through 05/2016

Represented C. A. Reed Epoxy Flooring Systems and ACC Roofing in NC from 1/2016 through 5/2016.

Represented Sika Resinous flooring products in NC, VA from 01/2014 through 12/2015. Sales in 2013 - $250K, 2014 - $550K, 2015 - $1M. 60% of 2015 sales were new customers to Sika.

Represented National Filter Media from 04/2015 through 02/2015. Closed largest capital equipment sale ever in the 100 year old company history to Dominion Power.

Licensed Life and Health Broker Agent in NC, VA and SC from 08/2010 through 12/2013.

Sales Executive with Bankers Life & Casualty, Blue Cross & Blue Shield and US Healthgroup.

Grew General Polymers brand sales from $675K to $2.7M from 1999-2006. Sales averaged $2.5M 2004-2006.

Started up three companies by building a team of partners to serve specific territories. The most recent growth opportunity was a company restructure growing profit 45% in two years, by reducing the previous customer base 25% while revenue increased 35%. Pharmaceutical market was primary focus.

Skilled in developing high volume, larger profit accounts by nurturing relationships with key corporate decision makers.

Goal driven thinking and decisive leadership skills to manage corporate assignments in diverse product environments including launch, growth and restructuring.

Demonstrates exceptional work ethic, well organized, with a track record of self-motivation, creativity, with results to achieve both personal and corporate goals.

Education - BS, Chemical Engineering – University of Tennessee

MBA coursework completed at Memphis State University & Furman University

Industry Expertise and Management Skills

Account Development Customer Relationship Building

Negotiation & Closing Skills Sales Training & Team Leadership

Region & Territory Expansion Excellent Sales Presenter

Customer Relationship Building Process Optimization Specialist

Solution & Consultative Sales Models Operations Management

Career & Achievement Summary

CASTLE INDUSTRIES – RALEIGH, NC (January, 2002 – June, 2016)


Restructured 15-year-old diversified rep. agency to a start-up supplier of high performance liquid resinous polymer products. Toll manufacturing utilization lowered costs with quicker turnaround to serve a niche market of customers.

Secured multiple partners to offer complimentary products to provide the market a one stop shopping experience.

Identified business development opportunities with key clients to support a startup company with no record of manufacturing.

Loren Burch Resume Page Two

Distribution territory expanded from 3 states the first year in business to 14 states by the end of the second year. International shipments for resellers and the military added the third year.

Delivered technical consulting services to the State of North Carolina for a Community College as well as projects for the North Carolina and Virginia Department of Corrections, and DOT.

Launched manufacturer’s representative agency for NC, SC and VA territory by securing multiple product line sales contracts from companies in the $5M to $25M annual sales range.

Negotiated exclusive sales territory contracts with 20 companies resulting in $30 million in sales. Largest company sales increase was from $700k to average $2.5M the last three years under contract.

WEBCORR – RALEIGH, NC (January, 1989 – December, 2001)

Account Executive

Launched a manufacturer’s representative agency with two major product lines serving the Paper Industry in NC, SC, VA and TN with $6.5 million sales of engineered polymer fabrications for both capital and maintenance projects. Company incorporated with four partners including myself.

BOWATER PAPER COMPANY – CALHOUN, TN (October, 1981 – January, 1989)

Assistant Pulp Mill Superintendent

Special Projects Coordinator

Executive Assistant to the Vice President of Manufacturing

Technical Process Engineer

Assigned to a team to specify, design, purchase, construct and operate a $250 million Pulp Mill utilizing state of the art, world class, operating equipment never before configured in the industry. Equipment vendor selection required multiple trips to locations in the US and Europe.

Managed operations, scheduled routine and annual maintenance for a department of 58 hourly employees as well as 7 salaried foremen for this $25 million operating unit. Other duties included vendor selection for specialty chemical purchases, field trials, submission and justification of capital projects for environmental, quality or operating and labor cost savings.

Served as a startup management supervisor for two major capital project process launches.

Initiated multiple process improvement projects yielding $5 million in annual cost savings.

Promoted to management & transferred to Corporate headquarters in Greenville, SC for 18 months as a trainee. Responsibilities included corporate field assistance for capital project justification requiring travel to company locations in Nova Scotia, Newfoundland and SC.

Verified corporate information for S-1 filing to take company public on the NYSE.

BUCKEYE CELLULOSE CORP - MEMPHIS, TN - (March, 1979 – October, 1981)

Process Engineer

Designed and field tested new manufacturing production line. Process development included lab testing, pilot plant process verification in vendor’s facility in OH, writing operating manuals & startup.

Supervised quality field testing team through process sampling for proposed modifications in Grand Prairie, Alberta and Foley, FL facilities.

Selected as a supervisor for a 12-month long production startup team for a new $240 million facility in Oglethorpe, GA. First saleable product made on my shift Christmas Eve, 1980 which was required for the company to receive a 10% Investment Tax Credit.

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