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Administrator, PA

Location:
Johannesburg, GP, South Africa
Salary:
15000
Posted:
November 13, 2017

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CURRICULUM VITAE

OF

CECILIA RAMOKGOASA

PERSONAL INFOMATION

SURNAME : Ramokgoasa

NAME : Cecilia Manana

DATE OF BIRTH : 26 May 1987

IDENTITY NUMBER : 870*** **** 082

MARRITAL STATUS : Single

GENDER : Female

HOME ADDRESS : 1422 Moagi Street

Evaton North

: 1984

CONTACT NUMBER : 078 *** ****

EMAIL ADDRESS : ac3aiz@r.postjobfree.com

NATIONALITY : South African

HEALTH STATUS : Good

HOME LANGUAGE : Sesotho

OTHER LANGUAGES : English, Afrikaans,Zulu,Setswana

DRIVERS LICENCE : None

EDUCATIONAL QUALIFICATION

HIGH SCHOOL ATTENDED : Qedilizwe Secondary School

HIGHEST STANDARD PASSED : Grade 12 (National Certificate)

SUBJECT PASSED : English, Afrikaans, Sotho, Biology and Physical Science

YEAR COMPLITED : 2005

REFERENCE : Mr D. Tshabalala

CONTACT NUMBER : (016) *** ****

TERTIARY QUALIFICATIONS

NAME OF INSTITUDE : Sim Recruiters and Marketing Agent May 2001

COURSE : Call Centre

SUBJECT PASSED : Inbound Call Centre, Telephone Techniques,

Interview, Customer Services, Anger Management

Ability to work under pressure, Debt collection

Conflict Resolution Skills, Outbound Call Centre

Telesales training skills, Telemarketing

Negotiation and Assertiveness, Questioning

YEAR COMPLITED : 2010

DAMELIN VEREENIGING : Administration certificate

YEAR COMPLETED : 2015

ACADEMIC ACHIEVEMENT

Certificate for Call Centre

REFERENCE : Simon Dlamini

CONTACT NUMBER : 079 *** ****

WORK EXPERIENCE

NAME OF COMPANY : Woolworths Vaal Mall

POSITION HELD : Information Desk Lady

DURATION : 01 March 2006 – 30 October 2007

DUTIES : Typing Quotations for customer if they need any

: Going extra mile to get what the customer wants

In the store even if we don’t have stock

: Helping at tills in other departments if these a

Shortage of staff

REFERENCE : Gift Mveve Textile Manager

CONTACT NUMBER :

NAME OF COMPANY : AJF Marketing Company (Germiston)

POSITION HELD : Receptionist

DURATION : 01 November 2007 – 30 February 2008

DUTIES : Answering a very busy switchboard

: Preparing interviews for the Managing Director

: Keeping track and monitoring received calls

REFERENCE : Calvin Modukeke (Branch Manager)

REASON FOR LEAVING : Contract

NAME OF COMPANY : Monkhe Trading Company (Vanderbijlpark)

POSITION HELD : Receptionist/Secretary

DURATION : 15 March 2008 – 20 May 2008

DUTIES : Answering a very busy switchboard

: Typing quotations, documents and preparing

Invoices

: Ordering Stock

: Filling, Faxing and Admin duties

REFERENCE : Steven Monkhe

CONTACT NUMBER : 083 *** ****

NAME OF COMPANY : Siyahamba Industrial Suppliers (Vereeniging)

POSITION HELD : Receptionist

DURATION : 0 5 June 2008 – 12 December 2008

DUTIES : Faxing and Filling

: Handling petty cash

: Answering a very busy switchboard

: Typing quotations for the Managing Director

: Assist the Consultants when they seek help

: Doing banking every Friday

: Receiving post every Wednesday and distribute to

The right person.

REFERENCE : Florence Photolo

REASON FOR LEAVING : Contract

NAME OF COMPANY : Indgro Outsourcing (Pty) Ltd (Vanderbijlpark)

POSITION HELD : Receptionist

DURATION : 15 February 2009 – June 2009

DUTIES : Answering a very busy switchboard

: Internal and external lines, 14 lines and 34

Extensions

: Welcoming clients and candidates

: Typing Cv’s and preparing interviews for

Consultants

: Doing filling for consultants

: Dealing with customers on the phone

: Ordering stationary and toner

: Receiving post every Wednesday and distributing

To the right person

REFERENCE : Aileen Loggenburg

CONTACT NUMBER : (016) *** ****

NAME OF COMPANY : Indgro Outsourcing Head Office Randburg

POSITION HELD : Receptionist

DURATION : 29 June 2009 – 08 April 2010

DUTIES : Answering a very busy switchboard with internal

External, 14 lines and 34 extensions

: Typing Cv’s and preparing interviews consultant

: Doing filling, faxing, booking boardroom for

The meetings, ordering toners and stationary

: Travel bookings and accommodation

: Insuring a paper toner is always available

: Receiving post every Wednesday and distributing

To the right person

: Taking messages with the correct details

REFERENCE : Emily Yalwa

CONTACT NUMBER : 084 *** ****

NAME OF COMPANY : Eduscimat Pty Ltd

POSITION HELD : Receptionist

DURATION : 01 June 2012 –

DUTIES : Answering a very busy switchboard

For two Companies

: Typing of Documents and filling

: Ordering of Stationary and Toner

: Being in charge of the whole receptionist

: Travel bookings and accommodation

: Insuring a paper toner is always available

: Receiving post every Wednesday and distributing

To the right person

: Taking messages with the correct details

: Handling the HR duties in the Office

: Handling the Petty cash and recons every month and making sure everything balances

: Doing the Opening and the Closing of the Office

: Reporting any technical problem at the Office

: Welcoming clients and visitors in a very

Professional manner

: Calling of schools to make arrangements

REFERENCE : Mr Morake

CONTACT NUMBER : 076 *** ****

: Got promoted to Supply Chain Department

: Handling the HR duties in the department.

: Taking of minutes and boardroom bookings.

: Preparing of Purchase Orders

: Buying of the groceries.

: Calling sub-contractors

: Filing and scanning

: Preparing Payment Requisition Form

: Reconciling every month

: Ordering of Stationary

: Sending Status Pages of the Printing machines to

The supplier.

: Ordering of the toner.

REFERENCE : Themba Mokgosi

CONTACT NUMBER :082 *** ****

SKILLS

Computer Skills

Telephone etiquette

Good Communication Skills

Team Player

Customer care



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