Hassan Ahmed El Mokadem
Personal Information:
Date of birth: the 10th of April 1977
Marital status: married
Nationality: Egyptian
Place of birth: Kuwait
Current staying place: UAE, Dubai
Valid driving license in UAE: Yes
E-Mail: ac3af1@r.postjobfree.com
ac3af1@r.postjobfree.com
Phone: +971-**-***-****
Address: UAE, Dubai, international city
Certificates:
University B.SC. in Tourism field, Alexandria university 2003
E.G.O.T.H. hotel institute high diploma ( front office department)
Languages:
Arabic: Native
English: Fluent
German: Fair
Countries visited:
Greece - Kuwait - Saudi Arabia - Jordan & Iraq
Experience:
July 2007 – July 2017
Sales consultant & office manager
(Direct hair implantation international company).
May 2005 – July 2007
Communication & business center supervisor
Kempinski hotel mall of the emirates Dubai, UAE
August 2004 – May 2005:
Communication agent – Four season hotel – Cairo
At the first residence
April 2004 to August 2004:
Front office supervisor Kiroseiz three corners resort (Sharm El
Sheikh).
September 2003 to June 2004:
Front office supervisor Sofitel Taba Heights hotel (Taba)
June 2001 to November 2001
Senior receptionist Club Azur hotel (Hurghada)
October 1998 to October 2000
Front office shift leader Hilton Borg El Arab resort (Alexandria)
May 1998 to October 1998
Front office clerk Paradise Inn Metropole hotel (Alexandria)
February 1997 to September 1997
Front office clerk San Giovanni hotel (Alexandria)
Major responsibility:
Presenting the company in UAE and meet potentials clients
Achieving the requested target monthly by doing the maximum number of sales
Open/ Negotiate/ Establish & manage Deals in the healthcare space.
Discovering and finding new business chances by doing outdoor sales tour.
Help Coordinate with multiple departments within the organization. (Medical/ Marketing/ Operations/ Finance
Do the sales consultations & evaluation for clients.
Send all reports on daily basis to the head office in London
Follow up with all existing customers (curtesy calls & e mails)
Collect old due cheques and follow up with all payments of the company.
Implementing all sales strategy on monthly basis (depends on the season)
Doing all end of the month accounts.
Handle all check in procedures
Handling a challenging guest request
Finding solutions for guest complaints
Insure safety delivery of messages, faxes & parcels
Facilitate all check out procedures
Handle all phone calls in excellent manners
Facilitate & organize groups check in & out
Greeting & escorting guests to their rooms
Selling all hotel rooms & outlets
Reporting all day incidents to the FOM
Training:
Hair restoration training academy in Greece.
Room clerk paradise Inn Windsor Palace hotel Alexandria (3 Months)
Room clerk Mercure Romance hotel Alexandria (2 Months)
Reservation clerk El Salamlek hotel Alexandria (1 Month)
Room clerk El Alamain hotel Alamain (4 Months)
Fidelio system training at Hilton Borg El Arab resort
Handling guest complaints & guest courtesy training at Club Azur hotel Hurghada
Sales representative in Mark International Co. for trading (3 Months)
Referrals:
Dr. Ziakas Dimitrios, medical director, Al Borj hair clinic.
Mr. Ali Al Madani, Al Borj hair clinic, GM