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Manager Quality

Bengaluru, Karnataka, India
November 14, 2017

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Mobile no: 903-***-****

Permanent Address:

# ***, **** *****, * *****, I stage, JP nagar, Mysore-570008

Date of Birth : 22th March 1977

Sex : Male

Blood Group : B +ve

Nationality : Indian


A Challenging role in your organization to be known for hard work, sincerity, quality and commitment.


1. MBA in Marketing –at KSOU

2. PGD in CAD/CAM for Plastic Engineering

In CIPET, Hyderabad.

3. B.E, Mechanical, The National Institute of Engineering

Mysore, Karnataka.


Marketing & customer relation

Quality Assurance


Customer Support


Decision making ability.

Good communication & Presentation.

Problem resolving & customer complaints handling.

ISO documentation & MR related activities.

ISO 13485:2003 requirements

PPAP requirements.

Quality Analysis tools

Good Documentation practice.

Trained for internal auditing for ISO 9001:2008


1. Worked as Marketing Engineer in YES BEE Marketing Private, Limited, Mysore [Aug 2004-Aug 2006].

2. Worked as Quality Assurance Executive in Karnataka Plascom Engineers Private Limited, Bangalore [Sept 2008-Oct 2009]

3. Worked as QA Manager & Purchase at Pynat corporation Bangalore [Nov 2009-Jan 2012].

4. Worked as QA Engineer at Armor Plast Ltd, Bangalore

[Feb 2012 –Nov 2013]

5. Worked as Assistant Manager Quality/Customer Relation at Parekh Plast India Limited, Bangalore.[ Dec 2013-Nov 2015 ]

6. Working as Territory Manager at Ratnagiri Impex Pvt Ltd, Bangalore [ Dec 2015-till date]






Participated in the intercollegiate shuttle badminton championship and placed second.

Job Description as Territory Manager

Working at the Education Division & Supplies for the School Communication App for communication, School Micro Scale Labs and App based books.

Team Size 6 members

To generate enquiries and identify potential customers and manage existing customers

To conduct Market survey

To Lead, train and develop team executives for product, documentation, product presentation and proper communication to achieve management goal

To present the product and to negotiate with the customer.

To plan and scheduling the program for executives and support the team and analyze the performances

To control & coordinate the executives and other teams for related activities.

To coordinate with service team for after sales activity

To review and resolve customer complaints and to conduct customer satisfaction survey

Reporting to management on monthly basis-Schedule, evaluation of executive’s performance and analysis of product performance in the market.

.Job Profile as Quality Assurance & Customer Relation- Engineer/Manager

Worked in the injection molding of plastic parts,

Team size 19 members

Understanding the process functionalities in manufacturing of the product

Responsible for all incoming material quality, in process quality, finished product quality, supplier quality and customer quality activities as company standard and to resolve customers queries & to manage suppliers.

To ensure compliance with Work instructions, procedures and quality plan.

Planning & schedule of calibration activity & Maintenance of quality documents and reports.

Control and monitoring of Non-Conformances,to determine CAPA and closing of NC’s

Customer complaint analysis,,8D reporting to customers and resolving the issues

To implement and maintain QMS in the work area.

Experience in preparing Quality/Inspection Plan, Procedures, Control Plan, PFMEA

Knowledge and experience in implementation of ISO 9001:2008, ISO 13485:2003 and PPAP requirements.

To Train and evaluate Executives on Products, customer requirements and ISO standard requirements

Experience in MR activities - planning of IQA, planning of MRM, Control of documents and records, control of external documents, action request on NC’s responsible for document change, record revision status and preparation of issue control record.


I hereby declare that the above information is factually correct to the best of my knowledge.

Place: Mysore Signature

Date: (Lakshmi manohar.R)

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