Douglas F. Fodor

**** *. ********* **. #***

Thousand Oaks, CA 91362

805-***-****

ac39z5@r.postjobfree.com

OBJECTIVE

To obtain a Telemarketing Customer Service position utilizing past skills and experiences. SUMMARY OF QUALIFICATIONS.

Excels at interacting with customers and employees at all levels of an organization

Computer Skills: Microsoft Word, internet search and email

Motivated, dedicated worker with attention to detail

Passionate, goal oriented and likes a challenge

RELEVANT SKILLS

COMMUNICATION SKILLS

Excellent customer service skills

Proven abilities to handle customer complaints with resultant satisfaction

Good communication both verbal and written

TEAM WORK SKILLS

Responsible for managing a warehouse crew with optimum results

Capable of working with a diverse group

Motivated to get the job done in a timely manner OFFICE SKILLS

Worked 9 years for the United States Postal Service with a promotion to management

Experience with office equipment, filing and sorting

Relevant computer skills

WORK EXPERIENCE

Customer Service/Warehouse Manager, Tony Hoffman Enterprises, Thousand Oaks, 2000-2003 Customer Service/Tech Support, Gadget Universe/Topix Innovation, Chatsworth, 1999-2000 Order Desk Trainer/Call Center Manager, Right Side Up, Van Nuys, 1998-1999 Loan Officer, American Family Financial, Granada Hills, 1990-1996 Mail Clerk, United States Postal Service, Van Nuys, 1976-1985 EDUCATION

California Real Estate License

Real Estate Finance/Appraisal Classes, San Fernando Mission College, Sylmar, CA International Agriculture Classes, Cal Poly Pomona, Pomona, CA Economics Classes, California State University Northridge, Northridge, CA Associate of Arts, Business Administration, San Diego Mesa College, San Diego, CA