Customer Service Jobs
Resume:
Douglas F. Fodor
Thousand Oaks, CA 91362
***********@*****.***
OBJECTIVE
To obtain a Telemarketing Customer Service position utilizing past skills and experiences. SUMMARY OF QUALIFICATIONS.
Excels at interacting with customers and employees at all levels of an organization
Computer Skills: Microsoft Word, internet search and email
Motivated, dedicated worker with attention to detail
Passionate, goal oriented and likes a challenge
RELEVANT SKILLS
COMMUNICATION SKILLS
Excellent customer service skills
Proven abilities to handle customer complaints with resultant satisfaction
Good communication both verbal and written
TEAM WORK SKILLS
Responsible for managing a warehouse crew with optimum results
Capable of working with a diverse group
Motivated to get the job done in a timely manner OFFICE SKILLS
Worked 9 years for the United States Postal Service with a promotion to management
Experience with office equipment, filing and sorting
Relevant computer skills
WORK EXPERIENCE
Customer Service/Warehouse Manager, Tony Hoffman Enterprises, Thousand Oaks, 2000-2003 Customer Service/Tech Support, Gadget Universe/Topix Innovation, Chatsworth, 1999-2000 Order Desk Trainer/Call Center Manager, Right Side Up, Van Nuys, 1998-1999 Loan Officer, American Family Financial, Granada Hills, 1990-1996 Mail Clerk, United States Postal Service, Van Nuys, 1976-1985 EDUCATION
California Real Estate License
Real Estate Finance/Appraisal Classes, San Fernando Mission College, Sylmar, CA International Agriculture Classes, Cal Poly Pomona, Pomona, CA Economics Classes, California State University Northridge, Northridge, CA Associate of Arts, Business Administration, San Diego Mesa College, San Diego, CA
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