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HR Generalist

January 31, 2018

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Mai Mahmoud Mansour

Phone no. : 010********

Egypt - Ismailia

Linked in profile :


Objective: Seeking a challenging career opportunity in a field where I can be an added value to the organization .

to maintain its goals and objectives and in the meantime develop my skills and fully use my academic background for the Organization benefits as well as enhance my experience

Experience :-

Banc assurance at Allianz Insurance Egypt .

July 2016 - Present

Insurance Representative at UNB-E bank .

* Duties and Responsibility :-

1 - Build a strong base of prospects, maintain productive relationship with partner's staff

2- Achieve assigned production targets, promote and safeguard a strong focus on customers .

3 - Ensure constant production while taking care of customer’s needs, business quality product's

diversification and level of bank partner commitment .

4 - Achieve sales target set for the assigned branch /s through motivating and coaching the bank's account

officers to generate leads as well as individual sales efforts by identifying prospective clients .

5 - Ensure that clients fulfill all needed documents and medical examinations as well as ensuring that all

these documents are property submitted to operations .

6 - Follow up on process with operations and underwriters in their needed requirements till having the

policies issued .

7 - Follow up to ensure the delivery of policies to clients .

8 -Handle all customer inquiries, requests, and complaints to maximize customer satisfaction .

9 - Follow up on the client's timely premiums ' payments, renewals or cancelations of policies .

10 - Present basic reports related to sales activities, sales volumes, products ' mix, currency, frequency and

Other qualitative aspects such as cancellations and customers' complaints .

11 - Establish and maintain a good working relationship with banks' staff and continuously motivate them to

Enhance sales results.

12 - Responsible for ensuring target achievement.

13 -To spearhead the cause of Health and life Insurance penetration amongst the partner employee’s bouquet

of Third Party products.

14 - To provide a One-stop Sales & Service support to partner employees and their hierarchy.

HR Payroll Specialist & Admission executive at EMBEE INTERNATIONAL INDUSTRIAL :-

September 2012 - May 2016 (3 years 9 months)

Responsibilities :-

1 -Handling the payroll system and salary process monthly .

2- Attendance sheet and punishing management daily .

3- Handling the employee's id, leaves, insurance, permissions, contracts, and resignations monthly .

4- Responsible for all employees data on system or applications .

5- Report to the hr. manager daily of attendance and man power .

6- Handling the paid leave and sick leaves .

7- Help recruiters to provide the right application and interview the employees

8- Monthly audit reports .

9- Daily attendance review .

10- Handle all salary increases and deductions monthly and yearly .

11 System analysis and implementation database of Employee .

12- Responsible for employees' income analysis .

Other Duties : -

1*- Respond to internal and external HR related inquiries or requests and provide assistance.

2- Redirect HR related calls or distribute correspondence to the appropriate person of the team .

3- Maintain records of personnel-related data (payroll, personal information, leaves, turnover rates etc.) in

both paper and the database and ensure all employment requirements are met

Liaise with other departments or functions (payroll, benefits etc.) .

4- Support the recruitment/hiring process by sourcing candidates, performing background checks, assisting in

shortlisting, issuing employment contracts etc.

5- Assist supervisors in performance management procedures.

6- Schedule meetings, interviews, HR events etc. and maintain the team’s agenda .

7- Perform orientations, onboarding and update records with new hires .

8- Produce and submit reports on general HR activity.

9-- Assist in ad-hoc HR projects, like collection of employee feedback.

10- Support other functions as assigned .

Certifications :-

Banc assurance Training

Allianz Insurance 2016

English Business

Change institute 2016

Microsoft Office

Ministry of Communications 2012

Ministry Of Defense Institute For Languages

English Learning August 2011

Human Resources

Develop and improvement center (Suez canal university ) September 2011

Stock Analyses

Suez Canal University 2011

Education :-

Suez Canal University

pre - master preparation, financial accounting, 2014 - 2016

Grade: good

Suez Canal University

Bachelor's degree, Accounting and Finance, 2008 - 2011

Activities and Societies: poetry and trips

Languages :-

Arabic ( native mother tongue )

English (Professional working proficiency)

Skills & Expertise

fast learning - fast typing Time Management

Interviews Team Management

Human Resources computer skills ( word _ excel )

Recruiting Cash Handling

Volunteer Experience:-

teacher for the primary phase at Ismailia primary school

July 2012 - June 2014

teaching the kids math and English

Organizations :-

commerce union

July 2012 to Present

Egyptian financial supervisory authority ( EFSA )

insurance sales

Courses :-

Bachelor's degree, Accounting and Finance

Suez Canal University

Human Resources

Bancassurance IR unb-e bank

Allianz Insurance


Independent Coursework

Microsoft Office

English Business

English Conversation

Human Resources

“References available upon request”

Personal data : -

Marital status : single

Birth date : 02/06/1990

Religion : Muslim

mobile +2-010********

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