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Technical Support Software Engineer

Norfolk, Virginia, United States
January 30, 2018

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Vivek Vardhan Reddy Tatikonda

Email: Phone No: 330-***-****


Master of Science in Computer Science Aug 2015-Dec 2016 Old Dominion University, Norfolk, VA, USA. GPA: 3.4 Courses: Network Security, Introduction to Networks and communications, Database Concepts and Management, Systems Programming, Design analysis and algorithms, Computer Graphics, Advance Computer Graphics, Big data, High Performance computing. Bachelor of Engineering in Computer Science and Engineering Aug 2011-May 2015 Gandhi Institute of Technology and Management, Vishakhapatnam, India. GPA: 3.7 TECHNICAL SKILLS

Programming Languages C, C++, C#, Java, Data Structures, JavaScript, BASH, PERL, and Python Web Technologies HTML5, OpenGl, WebGL, CSS and XML Database MySQL, Oracle and Microsoft SQL

Business Process PRPC v6.x, PRPC v7.x

ETL & IDE TOOLS Informatica 9.5.1, Eclipse

Data Mining & Axway Tool WEKA 3.0, B2Bi, Sentinel

Operating Systems Linux, UNIX, Microsoft Windows and MAC OS WORK EXPERIENCE

Data Analyst Anthem INC, Norfolk March 2017- Current

Create analytic dashboards and support Enterprise wise data analysis and reporting tasks.

Apply optimization algorithms to provide better solution for business specific problems.

Elicits additional business requirements to meet the business owners’ expectations.

Modify and document program code to correct errors or to enhance a program’s capabilities.

Implement performance and quality modules and generate weekly journal reports.

Job monitoring and recovery in TIDAL Enterprise Scheduler.

Coordinate with external Vendor on file SLA violations and resolutions. Project Environment: MySQL, Oracle, Informatica 9.5.1, TIDAL, PL/SQL, T-SQL Technical Support Old Dominion University, Norfolk Aug 2015-Dec 2016

Guided and trained junior lab assistants in the academic computer lab.

In charge of assisting faculty and students regarding technical issues.

Created work orders and raised tickets for technical issues.

Collaborated with team supervisor and team members to resolve technical issues. Developer Hewlett Packard, India May 2015–Aug 2015

Provided data analysis from both within and outside of department.

Conducted design sessions where source to targets projects were developed.

Generated process flow designs and drafted standard operation procedures.

Developed and implemented strategies for the handling of errors by ETL team.

Conducted tuning for SQL and PL procedures Informatica objects and views.

Supported multiple internal levels of management in the evaluation of initiatives.

Maximized effectiveness level of analysis programming and reporting.

Prepared executive level presentations for management and client. Software Engineer Intern Hewlett Packard, India May 2014–Aug 2014 An Internship on Core Java with a clique under the guidance of mentors in Hewlett Packard. ACADEMIC PROJECTS

Secure Distributed System to Support a Retail-chain Specification Fall 2016 The main objectives of this system are: security, response time and availability. Role: Designed the interfaces used at all levels (by customers, office personnel, and system administrators) and implement the infrastructure needed to support this hierarchy. Data Mining and Security Spring 2016

This project analyzes data provided by the Entry Recommender System by Dr. Robin Burke. Role: I studied given features and classified them into one of the standard (cuisine, style, price, atmosphere, and occasion) or into any of our own created additional categories. Mobile AD-HOC Networks Spring 2016

A detailed study about the ad-hoc networks and the entire concept of MANETS like its representation, its fundamental features and its applications in the real world. Viewing and lighting (using OpenGl) Fall 2015

This project is about creating a solar system.

Role: Implemented using an OpenGl where the orthogonal projection and buttons are used to set the parameters and view the degree at 60 degrees.

Moment Shadow Mapping (using Hamburger4MSM) Fall 2015 We present moment shadow, a novel technique for fast, filtered hard shadows. Role: A detailed document to provide a substantially Higher Quality mapping than Variance shadow mapping and exponential shadow mapping.

Enthymeme Generation Using Emotions (using Java jdk1.6) Spring 2014 It is about Generating enthymeme from the premises using emotions and thereby finding conclusion for a Paragraph using Rule based approach and machine learning approach. We use this to find the Customer satisfaction about the product that is been used and quality of the product. Pen drive Hacking (using Java jdk 1.6) Fall 2014

A model (program) that copies the files present in a pen drive to the specified location on the Computer and deletes the copied files when plugged a pen drive in.

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