Information Systems Management

Neda Mirza

Rockville, Maryland *****• 240-***-**** • ************@*****.*** •

LinkedIn: neda-mirza-mba-2aba6947

QUALIFICATIONS PROFILE

Innovative and strategic analyst with strong leadership capabilities, team building skills, IT fluency, entrepreneurship, and project management capabilities.

Extensive Healthcare Competence Expertise in healthcare management, operations, and policy design. Continuous pursuit of professional development, skills enhancements, and lifelong learning.

Data Analytics Thorough understanding and application of skills in IT, systems analysis, and specialized programming and computer capabilities.

Management & Leadership Able to collaborate, motivate, and positively influence coworkers, cohorts, and subordinates. Effective leader driven to optimize performance and accomplish goals.

Diversified Experience Fluent in Hindi, both speaking and reading. Global cultural awareness and adaptability to any work environment.

Core Technologies

Programming & Systems

Agile, RUP, Waterfall, SDLC, SCRUM, HTML, XML, SQL, PL/SQL, C++, Pascal, Java, JavaScript, Macromedia Flash 5.0, MS Word, Excel, Access, PowerPoint, FrontPage, Project Novell Opnet Modeler, Oracle SQL Server, Oracle Enterprise Manager 11, Oracle Express 10

Applications

Impact Analysis, Gap Analysis, Use Case Modeling, JAD/JRP Sessions Requirement Procurement, Object-Oriented Analysis and design with Unified Modeling Language (UML) and Structured System Analysis and Design Method (SSADM)

EDUCATIONAL BACKGROUND

Master of Business Administration, Healthcare – 2016

The George Washington University School of Business, Washington, DC

Healthcare Information Systems Management, Healthcare Data & Security, Electronic Medial Records

Data Analytics, IT & Data Security, Management Information Systems, Information Systems Applications

Healthcare Decision Making, Healthcare Policy Design, Healthcare Management, Healthcare Leadership

Operations Management, Business Policy, Entrepreneurship

Master of Science in Health Informatics – 2005

The City University School of Health Informatics, London, UK

Thesis: Evaluation Methodologies in Health Informatics (Reality Project on Tele-care and Telemedicine and Information for Decisions in Healthcare)

Bachelor of Science in Computer Information Systems & Design (Honors) – 2004

Kingston University School of Information Systems, London, UK

Designed database management system utilized for a travel agency, synergistically integrating travel bookings and customer information management.

Designed intranet content management system for Balfour Beatty.

Created a strategy for sustainable community development in collaboration with the Wandsworth Council.

Information Systems & Database Management Certification Strayer University

Business Analysis Training Global Mind Technologies

EXPERIENCE HIGHLIGHTS

Macys, Tysons Corner, VA

Merchandising Manager Assistant, 2017- Present

MCG Health, Inc., Augusta, GA

Application System Analyst / Database Developer, 2006 – 2009

Spearheaded database management and conducted data analytics for world-class healthcare hospital serving the state of Georgia and surrounding areas. Collaborated with a team of managers to design and implement 5 major databases across hospital departments, including Telecommunications/Networking and Information Security. Contributed directly to the creation of five hospital-wide employee termination audit reports, assessing more than 7,000 employees and reporting directly to the Information Security Director. Detected and identified workstations succumbing to recurrent viruses and provided effective solutions to eliminate the issues.

Devised and implemented customer satisfaction survey database, tracking the performance of more than 10,000 employees and enabling improvements through the cultivation of feedback data.

Streamlined the organization of announcements, contact information, eNews, and security alerts for the IT department by designing and maintaining the department intranet, resulting in the improvement of response times, security measures, and information access.

Ideated and developed efficient database utilized to organize and catalog more than 1,000 hardware and software items for the IT department, providing quick access to information and ensuring consummate accuracy.

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