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Customer Service Nursing Assistant

Kings County, New York, United States
January 30, 2018

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*** ****** ******

Brooklyn, NY *****



To obtain a challenging position in the Healthcare Facility utilizing my skills and abilities developed through my experiences, and education with the opportunity for professional growth and advancement.


Knowledge of EMEDNY EPACES, AS400, Microsoft Excel, AVLM Computer System, Microsoft Word/Outlook,, adept, CPR/AED, First Aid Training.

Signature Care Home Health Aide: July 2014 –Present

Checked patient’s pulse, respiration, and temperature. Provided patients with assistance such as, transfer from beds and baths. Dressed and groomed patients, and took care of their personal hygiene. Entertained, conversed, and interacted with patients by reading to maintain and improve their mental health.

Upper East Side Rehab Center - July 2016-December 2016

Certified Nursing Assistant:

Multi-tasking by performing several tasks with the team, such as bedside manner, infection control, and personal hygiene. Health promotion and maintenance.

Phoenix Rehabilitation Center : July 2016- October 2016

Creating a safe effective environment for the residence, and informing visitors of being

safe at the facility. Pain management with the residence, acute and critical care.

TransCare Corporation : December 2014 – September 2015

Transportation Coordinator

Verify patients’ Insurance approval. Performed billing and coding, and scheduled appointments for patients. Discharged patients to and from St. Luke’s Hospital, Roosevelt Hospital, and Beth Israel Hospital.

Access-A-Ride - August 2006 – March, 2013

Customer Information Agent : Fast paced work environment receiving one thousand calls per week. Assigned boarding passes and route dispatch to customers. Serviced disabled passengers on a daily bases. Trained staff for optimum customer service performance.

Education: Access Careers: March, 2017 – April, 2017

Patient Care Technician (PCT)

Certified Nursing Assistant – License obtained

February, 2016 – March, 2016

Anne Blue Home Health Aide – HHA Certificate – CPR/BLS obtained

References: Available upon request

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