Customer Service Office Assistant

Sherry Saunders

**** ********* ** *******-*****, NC 27105 s ***********@*****.*** Home:

336-***-**** Cell Phone: 336-***-****

Relevant Experience

Csr

Cashier

****-*** ********

Office Assistant

2014-2015 Walmart

. cashier/supervisor

.checked out customers at the end of their shopping

.sent money for the customers and paid bills

.returned item and also gave refunds and customer satisfaction cards if they had a long wait time

Nirco freedom NYC

call center/manager/leasing manager 2011-2013

.answered calls and intake

.help the clients from housing and get government

Assistance

.reviewed application

.hiring and firing

.filing,copying,making and answering calls

Atlanta Job Corps Center, Atlanta,GA 2010-2011

. Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

. Answered telephones, direct calls,and take messages.

. Maintained and updated filing, inventory, mailing, database systems, either annually or using computer.

. Communicated with customers, employees, and other individuals to answer questions, disseminate or explain

information, take orders and address complaints.

. Opened, sorted, and routed incoming mail, answers correspondence and prepare outgoing mail.

. Compiled, copied, sorted, and filed records of office activities, business transactions, and other activities.

. Typed formatted, proofread, and edited correspondence and other documents from notes or dictating machines,

using computers or typewriters.

. Completed work schedules, managed calendars, and arranged appointments. Housekeeping

Forsyth Hospital, Winston- Salem, NC 2003-2006

. Carried linens, towels, toilet items,and cleaning supplies, by using a wheeled cart

. Cleaned patient rooms.

. Emptied wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal

areas.

Customer Service/ Server

Independence Village, Winston-Salem, NC2000-2003

. Communicated with customers, employees, and other individuals; answer questions and gave out

information.

Education Certificate, Office Assistant

Atlanta Job Corps Center, Atlanta, GA 2011

Mt. Tabor High School, Winston-Salem, NC

Skills . Customer Service/Teamwork . Deadline Dependent Task Completion

. Administrative Support . Leadership/Advocacy/Safety Conscious

. Cross-Cultural Work Environments/Safety . Written and Verbal Communication Reference Ms. June Ms. Holden Ms. Kay Tracia Thweatt Property & Evidence Clerk Career Transition Specialist Career Transition Specialist 828-***-**** 828-***-**** 704-***-**** 336-***-****

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