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PC Technician

Ontario, California, United States
January 30, 2018

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Mark A. Macias

P.O. BOX ****


Mobile 714-***-****


I have over 10 years of Computer repair. Also, removed and installed new systems (Desktops and Laptops) and upgraded the software.


Hardware: Installed and serviced system boards, processors, memory chips, power supply, video and sound cards, hard drives, floppy drives, CD-ROM read-write drives, DVD drives, Zip drives, scanners, modems, PDA, and variety of printers (local and network printers). Dell Desktops and Laptops, IBM Desktops and Laptops

Operating Systems: Windows 95/98SE/2000 Professional/XP/VISTA/7

Software: Microsoft Office 2000-2010, Lotus 5.05, System Suite, AutoCAD 2000 and Microsoft Exchange 5.0, Microsoft Outlook, Ghost, Norton Anti-Virus, McAfee Anti-Virus, Acronis Disk Director


Tobacco Fanz, Whittier, CA May 2012 to Present

Store Clerk

Selling tobacco products to the customers, stocking materials on the shelf, cleaning inside the store, keeping

track of inventory, writing down inventory when it is low to order, opening the store and closing the store.

Insight Global (Jazz Pharmaceuticals) Rancho Palos Verdes, CA February 2015 to March 2015

PC Technician

Primary role was to backup client data from their laptop to the server, running a script after that replace their

Hard drive with a new one, then download client data back down to their laptop, verify check list and info on

clients data.

Intratek (Los Angeles County DCFS) October 2010 to May 2012

Computer Technician and Support Specialist

Project for The Los Angeles County Department of Children and Family Services. The main goal of the project was to migrate County employees from either desktop or laptop computers over to a thin client environment. Duties Include disconnect the existing components (keyboard, mouse, etc.), tag and remove the existing system, document and place the new thin client unit in place, configure the network settings, and test the network settings to make sure the thin client can get onto the county network and their applications. The “support” phase required instructing the Los Angeles County DCFS users on the usage of their new system and help resolve any issues they experience after they’ve been migrated to the new hardware.

Consulting (Independent) Whittier, CA June 2009 to September 2010

Field Service Technician

Servicing personal computers for residential clients, upgrading hardware within a desktop or laptop, back-up

documents to disc or drive, wiping drive completely for a clean Windows image to be install, installing drivers

for devices within hardware menu.

Global Resources (Chase Bank) Whittier, CA July 2008 to May 2009

Field Service Technician

Part of the roll out team; disassemble existing workstations removing cables and peripheral devices once completed install new workstations boot to the network download new image. Assemble Lexmark network printers, had customers check out all devices such as (scanner, printer, tcd, and keypad).

Bon Appetit (Whittier College) Whittier, CA October 2007 to May 2008

Preparation Food Cook

Cleanliness and sanitation of the area including the removal of garbage, sweeping and wet mopping, washing counter tops and equipment. Washing, rinsing and sanitizing all equipment and utensils. Assisting your teammates when there are no orders to be taken.

Ejobpower (Hewlett Packard) Ontario, CA May 2005 to August 2005

QA Inspector,

Inspected desktops for shipment to customers.

Ejobpower (FoxConn) La Habra, CA September 2004 to July 2007


Replaced hardware and upgraded software in desktops and laptops

American Cabling & Communications, Anaheim, CA January 2003 to August 2004

Warehouse Clerk,

Verifies items and quantities against shipping order, inspects, picks, packs, stacks, weighs, labels and processes

products for shipment. Operates postal and UPS parcel shipping equipment. Order pulling, stocking, general warehouse maintenance.

Banctec April 2001 to August 2001

Raytheon El Segundo, CA

Customer Engineer

Part of the refresh team removing existing pc's and installing new pc's (Desktops and laptops). Backing up users data to the server. Setting up computer (laptop or desktop) on location configuring network protocol, network printer, installing software, and downloading user’s data and ghosting.

Banctec March 1998 to May 2002

Southern California Edison, Rosemead, CA

Customer Engineer

Part of the IMAC department covering Los Angeles and Orange County area.

Also, part of a roll out project replacing there computers with new Dell's (Laptops and Desktops), backing up users data to the server and installing pc's. Configuring network protocols, installing software, and installing network printers.

Contract Work- Los Angeles and Orange County, CA June 1997 to February 1998


Inventory Analyst for Southern California Edison in the city of Rosemead, CA

Computer mover for View Sonic in the City of Walnut, CA

Computer Technician for a variety of agencies and short term jobs, upgrading IBM clone systems, adding cd rom drives, memory simm, internal E-IDE hard drives, trident video cards, sound cards, and upgrading system boards. Installing O/S, applications, and drives.

CTX International INC. Walnut, CA November 1994 to May 1997

QA Technician

Primary function is inspecting PC’s and laptop to make sure that everything is working properly with the

systems. The laptops would go into a burn-in-test for 24 hr. all the devices such as (FDD, HD, video, memory, communication ports and CPU). Would also assemble laptops together on the production floor.


Professional Career Institute, Cerritos, CA June 2002 to November 2002

Took Classes for the MCSE Certification to Include:

TCP/IP, Networking Essentials, Windows 2000 Professional

Windows 2000 Server, Infrastructure, SQL Server and MS Exchange

Control Data Institute, Anaheim, CA August 1998

Certificate in Computer Technology

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