Pamela Boyland

** ********* ****

Jackson, Tn ***05

731-***-****

ac39ms@r.postjobfree.com

Objective: To obtain a position that will challenge me to use my past experiences and creativeness. I am interested in being a part of a resourceful team with innovative thinking and value. I would like to be a part of a company that offers longevity. WORK EXPERIENCE

06/17-present Eligibility Counselor, State of Tennessee - McKenzie, Tn My responsibilities included collecting personal information from clients to assist with applying for benefits, communicate to obtain information, keying information into the system to assist clients with completion of cases information to qualify for federal assistance. My responsibilities include answering client calls, returning calls, verifying information, and maintaining complete confidentiality. I follow all set guidelines in order to stay in compliance with state requirement.

03/16 – 04/17

04/15 – 03/16

10/08 - 02/15

Administrative Assistant, State of Tennessee – Nashville, Tn In my position I am responsible for keying employees time, including sick, FMLA, and approved vacation for payroll. I process FMLA and retirement applications for employees, and key data onto Talley sheets for accuracy for supervisor reports. I am also responsible for managing schedules to ensure all times is keyed in a timely manner. Compliance and organization is also part of my responsibility for accuracy. Administrative Office Manager, L’ouverture Agency, Nashville, Tn As manager of the office my responsibilities included, scheduling, attend meetings, training and organizing travel. My duties also included hiring, orientation, payroll, and office organization. As administrator I developed policy and procedures for the business, set up insurance, and ensure that the office meet all required standard. Admin Social Service Manager, Madison Haywood – Jackson, Tn In the position of Administrative Residential Social Service Manager my responsibilities included assisting our Human Resource Director with completing new hire interviews, orientation, and training. I was responsible for ensuring that each employee received the required training to be a productive employee. As part of my responsibility I monitored the well being of behavioral challenged individuals. I was responsible for making contact with outside customers, family members, advocates, courts, and support coordinators on behalf of the client to ensure all areas, medical and professional are covered. I also served as a supervisor to staff that worked directly with the service recipients. In the 06/08 – 08/08

position of manager, I completed payroll for over fifty staff, filed paperwork; upload data to the system, answering and returned phone calls, and assisted with walk ins. My responsibilities included provide daily supervision of the office needs, ensuring compliance of office standards, monitor records for accuracy, manage budgets, and oversee all staff assigned to work schedules. I am proficient in Microsoft word, Excel, and Power point.

Production Assembler, Maytag of Jackson- Jackson, Tn As a production assembler with Maytag of Jackson I was part of a team. I worked on a line assembling the housing for dishwashers. The assembly was on a continual moving line. As I assembled the attachments to the dishwasher I was responsible for inspecting the unit to ensure the assembly was correct.

03/06 – 06/08 Admin District Manager, Guardian Community Living – Jackson, Tn In the position of Administrative District Manager my responsibilities included data entry; ensuring compliance, completion of schedules, and organize and attend meetings. My responsibilities included problem solving, communicating with outside customers verbal along with written, organizational skills, and managing schedules. Completion of payroll, supervised staff, trained staff, interviewed potential new employees, and complete new hire orientation. I am capable of using all office equipment. I am proficient in Microsoft word, Excel, and Power point.

03/98 – 03/06 Program Coordinator, Mosaic – Jackson, Tn I was a Program Coordinator with Mosaic. I interview potential new employees, complete new hire orientation, schedule all training prior to starting work, provide daily supervision of staff, complete schedules for staff coverage, entered timesheets for payroll, train staff for compliance, monitor staffing records for accuracy, complete all daily documentation per company policy, manage budgets for clients, monitor client medical records, attend doctor’s appointment to ensure client care is maintained, and oversee administrative functions. I am proficient in Microsoft word, Excel, and Power point.

11/89 - 03/98 Production Tech, Kilgore Corporation – Toone, Tn While working for Kilgore I assembled flares for production. I monitored my job duties for safety reason at all times. I inspected part to ensure they were complete and passed per company quality expectations before packing.

EDUCATION

02/12 – 04/16

10/17 - presently

attending

Bachelors of Science in Management & Organizational Development, Bethel University – McKenzie, Tn

Masters of Criminal Justice

Bethel University - McKenzie, Tn