Stephanie A Roth

**** ********** *****

Mechanicsburg, PA 17050

717-***-**** and ac39md@r.postjobfree.com

Education:

Associates in Arts, Social Services, Harrisburg Area Community College, May 2016

Diploma & Newport Jr/Sr High School, June 1992

Experience:

Gaudenzia Central Region Employee Achievement yearly winner 2008

May 2013-Present

Administrative Manager

Gaudenzia West Shore

Responsible for overseeing the day to day operations of an outpatient counseling center including: direct supervision of administrative staff (interviewing, hiring, training, supervision both of day to day monitoring and formal supervisory sessions, scheduling, payroll, personnel and human resources documentation, disciplinary actions, and terminations) as well as indirect supervision of the clinical staff; facility scheduling of all staff and client appointments including evaluations, admissions, group assignment, and monitoring group attendance compliance as well as overall counselor and facility census review and monitoring; Serve as a primary contact for referral sources, funding sources, and internal departments; Maintain facilities billing systems including weekly census monitoring as well as co-created a regional wide billing training; Monitor client balances, payments, and payment arrangements; Review and process EOB’s as received for needed re-submissions/client invoices of copays/coinsurance/deductibles, and/or adjustments. Quality Assurance and Utilization Review management of charts; Marketing (including off site visits and meetings for West Shore Outpatient marketing endeavors, collecting and summarizing referral data into monthly marketing reports, and attending regional marketing meeting as scheduled) as well as monitoring the referral flow to the facility; Monitoring facility safety, compliance, capacity, and regulatory needs for Department of Drug and Alcohol, Single County Authorities in four counties, CARF, third party payer requirements and regulations, and Gaudenzia regulations/standards; Statistical reporting; Prepare Request for Programming and Information (RFP/RFI) proposals annually for contracting for funding; Conduct, monitor, and report facilities fire and evacuation drills; Maintain Petty Cash; Run the daily operations of the front receptionist desks including receiving new client intakes, handling priority and crisis telephone calls for possible detox assessment, as well as in person interactions with clients and/or referral sources. Redeveloped the After-Care Group and facilitate this group; and Developed an Addiction Awareness Program for Youth – the .5 level of care. Conduct intake/evaluation sessions with clients as needed for coverage. Also can provide OP group coverage if needed and available. (This position was a promotion from the below listed Administrative Coordinator position which entails all of the same duties but I was overseeing two facilities (WSOP & HOP in my new role from May 2013-August 2015).

June 2004 to May 2013

Administrative Coordinator II– Responsible for the day to day office management of an outpatient drug and alcohol counseling center as listed above. Serve as a primary contact source for funding sources, referral sources, and internal departments. Developed a Communications Training and conducted training sessions for the staff of my facility as well as the Harrisburg and Central Billing locations.

January 2009-June 2009

Harrisburg Area Community College

Speech Mentor – Responsible for assisting in the day to day operations of the speech lab. Assisted students in speech preparation, research, presentation, and guided feedback.

September 2002-June 2004

PNC Bank, Newport Branch

Branch Service Manager – Responsible for day to day branch operations; supervision of all branch staff; statistical reporting; scheduling; payroll processing; opening all types of deposit accounts as well as lending products for both consumer and business customers. Conducted branch audits and supported teller line as need with balancing troubleshooting. Customer service and personnel support. Market PNC Bank services to the public through call labs, mass mailings, and local business meetings. Certified Business Lender $50,000.00

March 1998-September 2002

Gaudenzia West Shore Outpatient

Administrative Coordinator II – position accurately reflected under my current employment status.

October 1996- February 1998

Bal Com, Inc.

Administrative Assistant – Received, coded, and data entry of field work sent to the corporate office by contractors. Submitted contractor invoices to accounts payable for system invoicing and contractor payment. Placed advertisements, reception duties, and ordered tools as requested.

June 1992- July 1996

Members 1st Federal Credit Union

New Accounts Representative – Opened all types of deposit accounts and lending products. Cross sold/Marketed services to the membership. Answered telephone. ATM and Vault settlement. Assisted teller line with balancing troubleshooting. Back-up to the Loan Write. Trained tellers in the New Accounts Representative job duties. Also held Corporate Secretary and Teller positions.