Data Entry Customer Service

Linda Hennion

Gaston, SC *****

************@*****.*** - 803-***-****

Obtain an Administrative/Clerical position which will utilize 12 years of experience.

WORK EXPERIENCE

Medical Records Field Technician

Ciox- Phoenix, AZ - 2016 to 2017

•Chart Retrieval

•Project based

•Scan medical records

•Travel to various provider offices

•Work with paper, EMR or EHR records

Externship

Lexington Family Practice Northeast - 2015 to 2015

•Exposure to each department within the faculty

•Working with records and files

•Scheduling patients

•Check-in and Check-out

Data Coordinator I Band3

Department of Health and Human Services - Columbia, SC - 2003 to 2005

•Administrative and Clerical support for the Casualty Department of Medicaid

•Answer phone inquiries concerning liens

•Researched information concerning liens

•Elicited, verified, and recorded information from members of the public

•Operated word processing

•Set-up files

Outpatient Surgery Pre-registration

Sentara Norfolk General Hospital - Norfolk, VA - 2001 to 2002

•Conducted telephone interviews to elicit confidential information

•Provided friendly remind

•Provided instructions

Administrative Specialist II

Department of Health and Human Service - Columbia, SC - 2000 to 2001

•Administrative and Clerical support for the Casualty Department of Medicaid

•Answer phone inquiries concerning liens

•Researched information concerning liens

•Elicited, verified, and recorded information from members of the public

•Operated word processing

•Filing

•Data Entry

Administrative Specialist II

Midlands Technical College - Columbia, SC - 1997 to 1998

•Administrative and Clerical support for the Practical Nursing Department

•Answered phone inquiries

•Maintained department files and student records

•Maintained the faculty schedules

•Assisted students and visitor

•Processed mail and distributed

•Operated word processor and office equipment

Office Assistant/Work Study

Midlands Technical College - Columbia, SC - 1996 to 1997

•Administrative and Clerical support for the Office Systems Department

•Answered phone inquiries

•Typed correspondence

•Filled in for regular secretary

•Assisted students and visitor

•Operated word processor and office equipment

Accounts Receivable/Data Entry Clerk

Mizer Muffler - Portsmouth, VA - 1990 to 1991

•Administrative and Clerical support

•Answered phone inquiries

•Data Entry

•Entered daily sales invoices

•Ran daily reports and monthly statements

•Balanced receipt sheets and made daily deposits for 6 stores

EDUCATION

Certificate in Electronic Medical Billing and Coding Program

Southeastern Institute 2008 to March 2015

Associates in Office Systems Technology

Midlands Technical College

1995 to 1997

CERTIFICATIONS/LICENSES

CPR

June 2017

CBCS

October 2017

ADDITIONAL INFORMATION

SKILLS

•Strong knowledge of HIPPI

•Ability to use different EMR or HER systems

•Knowledge of Hedis measures

•Exemplary service skills

•Maintains a strong work ethic with a total commitment to success each and every day

•Ability to work with minimal direct supervision

•Provide prompt and friendly customer service

•Excellent interpersonal skills

•Excellent communication skills- written, verbal, and listening

•Organizational skills

•Self-motivated

•Establish, maintain, and update record-keeping and filling system

•Take and relay accurate messages and answers routine inquiries

•Problem solving skills

•Capable of being entrusted with confidential information

•Ability to work in a team environment

•Ability to multi-task and prioritize

•Ability to be flexible with position duties and scope of work

•Strong Microsoft office skills

•Ability and competency to operate office equipment

•Detail oriented

•Basic understanding of accounting principles

•Cash processing procedures

•Ten-key

•Able to learn new computer software

Contact this candidate