Customer Service Professional Experience

Tyree Tilghman

**** ***** ****** ** ************, PA 19151 267-***-**** **************@*****.***

Hardworking and Dedicated Patrol Officer

Recent graduate of an intensive, competitive, and award-winning Patrol Officer training program that excels within physically-demanding work environments. More than 4-years’ experience achieving daily production goals as a maintenance associate. Increased site-wide safety and prevented accidents throughout the Curtis Institute by removing any trip hazards and by remaining aware of any potential issues across the worksite. Recognized by management and customers alike as a safety-focused, detail-oriented, dedicated, versatile, and hardworking professional.

Education and Professional Development

West Philadelphia Skills Initiative – Philadelphia, PA 2017

Patrol Officer Training Program

Accepted into this highly-selective and competitive training program to develop the skills required for on-the-job success as a professional Patrol Officer

Further honed customer service, time management, workplace safety, and team building skills

Received broad exposure to the high professional standards and security best practices of both the University of Pennsylvania and Drexel University

Jules E. Mastbaum Technical High School – Philadelphia, PA 2016

High School Diploma

Professional Experience

Elliott Lewis - Philadelphia, PA 2014 - Year

Maintenance Associate

Increased site-wide safety and prevented accidents throughout the Curtis Institute by removing any trip hazards and by remaining aware of any potential issues across the worksite

Safely operated various power and hand tools; performed minor repairs to maintain equipment

Carried and transported heavy material weighing up to 100 lbs; used proper lifting techniques

Created a clean, well-organized, and hazard-free environment for all staff and visitors by providing comprehensive commercial cleaning services

Exceled within a physically demanding environment that required long periods of standing/walking and repeated heavy lifting in all weather conditions

Recognized by management and customers alike as a safety-focused, detail-oriented, dedicated, versatile, and hardworking professional

Volunteer Experience

New Southern Tabernacle Baptist Church - Philadelphia, PA 2011 - Year

Philadelphia Police Explorer Cadet & Maintenance Worker

[Insert information/achievement related to Police Explorer Program]

Maintained the church’s interior areas and exterior grounds in all weather conditions by raking leaves, collecting litter, sweeping sidewalks, wiping doors, and shoveling snow

Used proper lifting techniques to transport heavy pieces of furniture throughout the facility

Provided professional and high-quality janitorial services throughout a well-known institution by cleaning surfaces and windows, sanitizing bathrooms, removing waste, and sweeping floors

Professionally and courteously interacted with customers and went above-and-beyond to ensure that their needs were met

Recognized for quickly adapting to the unique context of a faith-based institution and respecting the boundaries of church members who may be experiencing challenging personal situations

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