Human Resources Office
Resume:
MARTHA LUCIA SEGOVIA SERRANO
Tracys Landing, Maryland 20779
*********@*******.***
PROFESSIONAL SUMMARY
Bi-lingual professional seeking to apply solid knowledge and practical applications in the administrative and accounting field. Excellent technical and analytical skills with the ability to manage multiple projects and meet critical deadlines. Flexible, adaptable and able to work independently or in a team environment. Proficient in performing market analysis, conducting research and applying organizational applications.
EDUCATION
Hood College – Frederick, MD 2017
MBA – Masters of Business Administration
Catholic University of Columbia – Bogotá, Colombia 2012
Bachelor of Science – Industrial Engineering
Honorable Mention and Outstanding Graduate Award
Outstanding Sport Performance Scholarship
Captain of Volleyball and Soccer School Teams
PROFESSIONAL EXPERIENCE
MVP Solutions, LLC – Deale, MD 08/2017 – Present
Staff Accountant I
Respond to inquiries and correspondence from clients; set appointments and monitor deadlines.
Perform administrative duties to ensure effective office work flow, construct projections in appointments, gross, net and profit and identifying solutions if actual results are not in alignment with goals.
Conduct tax research to ensure compliance with the IRS rules and regulations.
Assist with preparing and submitting tax forms and schedules.
ReMax One - Prince Frederick, MD 05/2016 – 08/2017
Listings Coordinator – Part-time
Evaluate and capture full attributes of home(s) and surroundings for homeowner listings.
Determine appropriate profile listings to meet requirements.
Upload photo captures into MLS and design home listing flyer.
Interexchange - Tracys Landing, MD 02/2014 – 8/2017
AuPair
Demonstrate strong work ethic, honesty and integrity through care and guidance of four boys in school, volunteer, and community activities.
Excel in the cultural exchange program and promote diversity to children.
Apply time management optimization for schedules around work, school and sports requirements.
Resolve problems and make decisions quickly.
Teach Spanish language to children.
AuPair - San Diego, CA 02/2013 – 02/2014
Provided care and supervision of children.
Promoted healthy life choices and exercises for family.
Excelled in the cultural exchange program.
Demonstrated flexibility and adaptability to travel and cultural situations.
Ecopetrol S.A - Bogota, Colombia 07/2011 –
07/2012
Human Resources Management Assistant
Developed and addressed requests/complaints from clients and employees.
Provided weekly reports of opportunity indicators to the Citizen Office and HR Department
Evaluated monitoring process by prioritizing and tracking requests and complaints; developed answers, and complied with deadlines
Managed and verified data of HR department employee database.
Participated in problem solving analysis for the cases (request/complaints) of clients and employees.
Promoted positive team work by taking initiative and motivating others.
LANGUAGES
Spanish – Fluent (written and verbal)
English – Fluent (written and verbal)
CERTIFICATIONS
University Francisco José de Caldas Bogotá, Colombia
IX-X International Congress of Industrial Engineering
Strategies for Successful Business Management 2011
Competitiveness Industrial 2010
TECHNICAL SKILLS
MS Office Suite – Word, PowerPoint, Excel, Outlook
Adobe
SPSS
RapidMiner
OTHER SKILLS (SPORTS)
Soccer player and Captain (Colombian League) 01/03 - 12/13
Volleyball player and Captain 01/08 – 12/12
Contact this candidate