Customer Service Manager
Resume:
Tim Danfield
Inventory/Procurement/Continuous Improvement Manager - Custom Aquariums
Appleton, WI 54914
***************@*****.***
Supply Chain
Willing to relocate to: La Crosse, WI - Madison, WI - Tomah, WI Authorized to work in the US for any employer
Work Experience
Inventory/Procurement/Continuous Improvement Manager Custom Aquariums
June 2017 to Present
• Vendor Relations
• Implementation and Design of Barcode System for Inventory
• KanBan Implementation
• Six Sigma
• Lean Principles
• Responsible for 10 employees
• Responsible for warehouse footprint
Pierce Manufacturing-Material Specialist
Kelly Services
July 2016 to June 2017
• Project Management
• KanBan
• Lean Principles
• 5 S
• Understanding of product flow and chart
• Ability to self-motivate
• Six Sigma
Operations Manager
Necedah Pallet
December 2015 to May 2016
• Gross Revenues
• Sales
• Vendor Relations
• Administration
• Cost Savings and Control
• Budget
• Assets
• Purchasing
• Logistics
• Reporting
• QC Exceptions
• Pallet Design
• Payroll
• Billing
• Invoicing
Territory account manager
Washington National - National, WA
January 2015 to December 2015
• Self-motivated
• Ability to generate a customer base in new counties
• Cold Calling new customers
• Setting up appointments with Customers
IT Programmer
Fastenal Company
2013 to 2014
• Managed 105 people on daily basis
• Ability to work in group setting
• Managed employee retention
Picking Manager
Fastenal Company
2011 to 2013
Kansas City)
• Managed 50 people on daily basis
• Responsible for profit and loss
• Managed accuracy
• Managed daily goals and pick averages
• Setting goals and objectives
• Delegated on a daily basis
• Provided a motivational work environment
• Report daily budget and averages
• Ability to work in fast paced and time sensitive deadlines Sortation Manger
Fasenal Company
2010 to 2011
Kansas City)
• Managed 40 people
• Managed daily goals
• Report daily budget and averages
• Ability to work in fast paced and time sensitive deadlines
• Delegated on a daily basis
Setting goals and objectives
Assistant Sortation Manager
Fastenal Company - Winona, MN
2007 to 2010
• Managed 100 people
• Managed daily goals
• Report daily budget and averages
• Ability to work in fast paced and time sensitive deadlines Service Sales Technician
Good Housekeeping Shop - Appleton, WI
2006 to 2007
• Service and repair appliances (all brands)
• Delivered new and used appliances
• Provided comparison quotes to clients
• Answered inbound calls
• Managed all grounds work
• Maintained inventory
In Home Field Technician
Best Buy - Appleton, WI
2004 to 2005
• Delivered and assisted with setting up all appliances and electronics
• Responsible for assured on time deliveries
• Adapted to constant change
• Maintained inventory
Driver, Two Men and a Truck
Greenville, WI
2003 to 2005
• Responsible for delivery crew
• Assisted with Truck Maintenance
• Worked in a fast paced environment with accuracy and safety
• Scheduled employees breaks and trained new hires Education
Bachelors in Supply Chain Management
Ashford University-Bachelors
September 2019
Fox Valley Technical College - Oshkosh, WI
Skills
CUSTOMER SERVICE (Less than 1 year), DATA ENTRY (Less than 1 year), EXCELLENT CUSTOMER SERVICE SKILLS (Less than 1 year), MICROSOFT WORD (Less than 1 year), RECEPTIONIST (Less than 1 year) Additional Information
SKILLS SUMMARY:
• Work well independently or as a team player
• Excellent customer service skills
• Strong leadership abilities
• Organized, efficient and able to multi-task
• Proven ability in Microsoft word, excel, typing and data entry
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