EMILY C. TURZA

***** ****** *****

North Olmsted, Ohio 44070

440-***-****

ac39do@r.postjobfree.com

Objective: To obtain a position utilizing my experience and acquired knowledge in outside sales, inside sales, business development, customer success, and sales operations to provide an employer the ability to grow and sustain a business. I prefer SaaS technology at a fast-paced, cutting-edge and data-driven environment within a purpose-driven organization.

I work very well with people affording an employer the security of adding duties to work flow to complete projects. Proven and recognized ability to build strong relationships with internal and external senior leadership teams and stakeholders. I possess strong verbal communication skills and have proven to be an effective team player and am highly motivated to succeed.

Experience: 8.16-10.17 Sales Operations Lead at StreamLink Software. Responsibilities include: Oversee Sales Teams with SVP of Sales and Customer Success; Revenue generation; Assisted with Management of VAR and Partner channel; Management of Sales Engagement Platform; Sales Support to Inside Sales Teams; On-boarding and training of new sales employees; KPI Reporting of Sales Teams. Also was responsible for: Customer Outreach, Account Management, Retention, and Upsell opportunities to customer base, as well as provide leadership and development team with customer feedback to enhance product offerings

4.15-8.16 Sales Engineer at StreamLink Software. Responsibilities include: Revenue generation; assist current Sales Reps with more in-depth demonstrations of product; increase product knowledge; assist VP of Public Sector Sales with larger sales opportunities; conducting trial periods with potential customers; assisting with the training and onboarding of new employees to the sales team. Additional responsibilities: customer support/ outreach and assisting with additional training sessions for current customers; identifying potential product enhancements from current customers. Also assist with the following: assisting the CRO with developing our VAR Channel, gathering data for Board of Director reports, and accounts payable.

1.14-4.15. Sales Representative at StreamLink Software. Responsibilities included providing online demonstrations to potential customers, managing the relationships with potential customers and closing business. Successfully generated new business every Quarter and developed growing pipeline. Also responsible for training new employees on product knowledge and training Jr. Sale Representatives how to demo the product.

8.13 – 1.14. Sales Associate at StreamLink Software. Responsibilities included: cold calling and providing potential customers with webinars to introduce them to the product. Was responsible for gauging interest level in the product and scheduling online demonstrations for Sales Representatives.

1.13 – 8.13. Electronic Merchant Systems. Partner Liaison to the Director of Business Development. Responsibilities include: seeking out Financial Institutions and marketing companies as Referral Partners to generate new business opportunities for our sales teams, as well as manage and maintain the Partner relationship. Track and manage the sales process from a lead generation to a closed sale. Work directly with our Marketing Department to coordinate marketing campaigns and create marketing collateral with Partners.

1.12- 12.12. SparkBase, LLC. Outside Sales Representative for the Paycloud business line. Responsibilities included: selling over the phone as well as in person and successfully generating new business and leads. Required to self-manage and build and maintain relationships. I was part of the launch team that introduced Paycloud in to four new markets across the nation.

Education: 1.07-12.08. Atlantic Cape Community College, New Jersey.

Completion of an ABA approved Paralegal Studies Program

Graduated: 12.08 - Dean’s List

08.03-05.06. Kent State University, Kent, OH.

Studies in Business Administration

08.02-05.03. St. Francis University, Loretto, PA.

Studies in Business Administration

Software/System

Skills: Proficient in SalesForce, Microsoft Office, Word, Power Point, Excel and Outlook.

References: Available upon request.

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