Gloria Moreland

*** **** ***** ******

SOUTH BEND, INDIANA 46637

574-***-****

ac39d0@r.postjobfree.com

__ OBJECTIVE: Medical Office, Administrative, Sales Support, Receptionist, Clerical or Secretarial QUALIFICATIONS SUMMARY:

Background working in a medical office doing medical coding/billing, data entry, using computers, typing, filing, operating office machines, etc. Also skilled in general office work in a non-medical environment. Able to do customer service, handle money and maintain supplies and records, Scheduling . EXPERIENCE:

Medical Office:

- Used general office programs: Medic, Scanning, and Nursing 2000

- Registered patients, coordinated admissions and did general scheduling

- Verified insurance and co-pays; also handled accounts receivable and maintained patients’ records

- Created and distributed daily reports

- Inventoried, ordered, tracked, received and stocked specialized supplies

- Performed administrative organization for ICU, ER, MRI, Orthopedics. and CCU

- Maintained employee staffing schedules and assisted managers with promotional functions

- Certified in CPR

General Administrative:

_ Scheduling for Urology Specialist,post -op and follow up apppointments, new referrals

- Used computers for general office duties: Windows, Internet and email

- Operated office equipment: copiers, faxes, shredders, calculators, 10-keys, etc.

- Changed print cartridges and typewriter ribbons; removed paper blockages in printers

- Used multi-line telephones, routed calls, scheduled appointments, paged clients and took messages

- Assisted walk-in customers and customers over the telephone

- Performed general receptionist, bookkeeping, filing, report printing, researching and typing work

- Able to type approximately 35 words per minute

- Wrote, edited and sent internal and external memorandums and letters

- Received and distributed mail; filled envelopes, sealed, weighed and metered mail Inventory Control and Sales:

- Operated cash registers; received cash, check and credit payments; counted money, drawers, verified identification and gave change

- Identified and disposed spoiled or expired materials; accounted for throw away

- Stocked and priced merchandise; set up promotional displays and scanned merchandise

- Performed general customer service; replaced and refunded materials RECENT WORK HISTORY:

2016- 2017 Sanctuary Of Holy Cross South Bend, In Adminstrative Assistant 2015 -2016 Center for Hospice South Bend, In Assistant Volunteer Coordinator 2011 -2014 Elkhart Clinic Mishawaka,In Scheduler/Registration 2009- 2011 Unity Medical Surgical Hospital, Mishawaka,In Registration/Medical Records 2008 - 2008 South Bend Orthopedics, South Bend, IN Surgery Scheduler 2005 - 2008 St. Joseph Regional Medical Center, South Bend, IN Unit Secretary (Float) EDUCATION:

ICD and CPT coding seminars and Medicare and Medicaid Informational Programs Medical / Billing Coding Ivy Tech South Bend, In 2009 Certification Medical Billing Specialist Certificate, U.S. Careers, Fort Collins, CO Business and Writing Courses, Indiana University, South Bend, IN