Administrative Assistant Customer Service
Resume:
Jacquline Rosier
Seeking Program Clerk, Receptionist, Entry-Level Paralegal, Administrative Assistant Position Tallahassee, FL 32303
************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Spiritual Teacher/Counselor/Minister
The Rhythm of Life Spiritual Teaching Ministry - Tallahassee, FL January 1999 to Present
Public speaking, guide and advise clients and individuals on all types of matters in relation to common life problems and issues, help clients reach a state of awareness and self-realization, their strengths and abilities, help clients meet their metaphysical, spiritual, and emotional needs, facilitate clients understand their own spirituality to promote peace and healing, and problem solving
Program Clerk- In Training-NCBA/SCSEP
Gadsden County Probation Office - Quincy, FL
August 2017 to January 2018
Answered client calls, received probation client payments, entered client information into CSP computer system-client drug test results and client probation reporting, filed client papers in client folders, faxed and copied documents, kept front office neat and tidy, filled printer trays with paper as needed, kept new client intake forms filled on clip boards, routed calls to the appropriate persons, witnessed legal documents, mailed client breathalyzer appointment letters, initial intake letters, court date letters, prepared client payment tickets, for payment to court reporting office, received client probation payments and posted to clients sheets in folders Receptionist/Greeter - In Training
NCBA/Career Source Capital Region - Quincy, FL
May 2017 to August 2017
Answered multi-line telephone system, determined caller's needs and routed them to the appropriate department, greeted visitors, determined their needs and contacted the appropriate department for visitor escort, started the sign- up process by asking the clients basic questions to facilitate their needs, assisted various departments with special projects as needed, responsible for excellent customer service and served as the first point of contact for the Career Source office, served as a primary client ambassador, provided a warm welcome and efficiently handled the flow of clients and visitors through the center, promptly and courteously answered calls and questions, provided requested information and directions, helped to resolve issues or complaints, and served to maintain a safe, clean and healing reception environment.
Receptionist
Kiddie Korner Day School - Tallahassee, FL
January 2014 to April 2015
Received visitors at front desk and forwarded them to the appropriate office, answered phone calls and emails from parents,copying, faxing, filed paperwork, processed staff paycheck, received distributed mail, ordered supplies, updated calendars and scheduled meetings, photocopying and faxing, ordered office supplies and kept inventory of office supply stock
Sales Associate
Macy Department Store - Raleigh, NC
July 2013 to December 2013
Prepared and reviewed reports and schedules to ensure accuracy and efficiency,set goals and deadlines for different departments, acquired, distributed and stored supplies, helped customers with purchases, attended weekly store meetings, Cashier and Accounting duties
Administrative Assistant
Hinkle and Foran Law Firm - Tallahassee, FL
June 2005 to October 2005
Used computers for various applications, such as database management or word processing, answered telephone and routed calls to the appropriate persons, ordered office supplies, maintained, and entered information into databases, date stamped mail, set up and managed paper and electronic filing systems, recorded information, updated client files, maintained office documents, shredded confidential documents, operated office equipment such as fax machines, copiers, and phone systems, arranged for repairs when equipment malfunctioned, scanned documents, word processing, prepared for attorneys meeting with clients, opened and distributed incoming correspondence, directed visitors to appropriate offices, ordered office supplies Receptionist
Kiddie Korner Day Care - Tallahassee, FL
January 2002 to March 2005
Copying and faxing
# Filing paperwork, processing staff paychecks
# Accepted and distributed mail and ordering supplies
# Phone calls, emails from parents and professionals
# Ordered supplies
Instructional Teacher Assistant
Gadsden County Schools - Havana, FL
August 1988 to July 1991
Assisted students with different subjects in classroom, performed substitute teaching in absence of teacher, created and copied student worksheets, created classroom bulletin boards, assisted students on field trips, planned and directed student school functions, plays, musicals, spelling bees, reading programs, calculated student grades and entered grades into grade books, checked student papers, attended school personnel meetings and workshops during the school year
Education
None in Criminology/Human Services
Southern New Hampshire University - Manchester, NH January 2016 to November 2016
Associate's in Paralegal Studies
Tallahassee Community College - Tallahassee, FL
May 2016
None-Degree- in Criminology/Human Services
DeVry University - Orlando, FL
June 2012 to September 2015
Associate's in Paralegal Studies
Keiser University - Tallahassee, FL
August 2005
High School Diploma
Havana Northside High School - Havana, FL
May 1980
Skills
Microsoft Applications (9 years)
Additional Information
Additional Work History
Company - Rhodes Furniture - 02/1999 to 12/2000
Job Title - Office Assistant
Job Duties - Handled incoming calls and communications, processed customer payments to account receivables, verified customer furniture deliveries, morning Accounting duties, managed filing system, photocopied and faxed documents, processed correspondence and documents to be mailed Additional Note: I will be relocating in the very near future, as my resume is open to relocation.
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