Customer Service Project Manager
Resume:
Shelia Darden
**** ****** ****** **. ******, NC *8037
**************@*****.***
www.linkedin.com/in/shelia-darden-5a33a34b
Professional Summary
Over 20 years commercial experience with last 10 years’ in the Nuclear Industry. Versatile skill set in Project Controls, Project Scheduling, Business Operations, Procurement, Import/Export Operations, Contracts, Billing.
Core Qualifications
● Strong written and verbal communication skills.
● Experience with Microsoft Office / Primavera6 R8.3.5.
● Strong organizational skills and ability to prioritize work and manage multiple tasks
● Ability to work effectively in cross-functional (operations, management, and financial) teams. Professional Work Experience
Scheduling Specialist II, Project Controls - Nuclear New Build November 2013 – August 2017 Westinghouse Electric Co. - Charlotte, NC
• Maintain Engineering Design and Procurement schedule for Nuclear Plant construction
• Interface with Project Management and Engineering to track and maintain schedule status
• Monitor schedule for changes in float, correct logic, potential problems
• Produce weekly project schedule reports based on project and Project Management requirements
• Implement approve schedule change orders into the project schedule
• Communicate any schedule problem areas to project team and provide solutions/options for resolution
Lead Buyer - Lungmen 1 & 2, ABWR Plant Nuclear New Build November 2010 – November 2013 GE- Hitachi Nuclear Energy - Wilmington, NC
● Supported New Plant Project Team on long lead equipment supply chain development for Direct and Indirect Materials for international ABWR Project
● Managed both domestic and international procurement for direct materials
● Cost Efficient Procurement of safety and non–safety related parts needed to support multi-million dollar international facility
● Processed Requests for Quotations for domestic and international suppliers
● Negotiated Supplier Contracts to ensure cost savings and service quality
● Developed Purchase Orders for parts and technical advisory assistance - over $39M issued
● Provided oversight and management of On Time Delivery to meet customer requirements
● Resolved supplier invoice and Accounts Payable discrepancies Federal Billing Specialist
September 2009 – July 2010 Paducah Nuclear Remediation Services - Kevil, KY
• Collaborated with Project Controls, Project Management and Procurement to validate charges of project expenses and verify funds against Purchase Orders
• Reviewed Subcontractor invoices for compliance to contractual scope and Federal Travel Regulations
• Tracked status of purchase requisitions and take corrective/preventative action
• Served as single point of contact for billing issues between subcontractor and the business unit
• Resolved subcontractor invoice and AP discrepancies
• Led the action team to resolve contentious billing issues.
• Expedited bidirectional information flow between USEC and Subcontractors to affect timely resolutions.
Procurement Specialist
March 2008 – March 2009 Global Nuclear Fuels/GE-Hitachi - Wilmington, NC
• Specialist for the procurement of over $5M critical / non-critical Direct Material parts for nuclear fuel manufacturing facility and their daily operations
• Served in a lead role in reducing the Purchase Requisition backlog by 83%
• Managed both domestic and international procurement customer relations
• Facilitated strategic communication and build internal and external customer relationships
• Tracked shipments for timely delivery and resolve supplier invoice and AP discrepancies
• Reviewed and approved relevant Scopes of Work and Quotes for Indirect and Capital projects Office Manager & Procurement Specialist
September 2007 – March 2008 Filtration Midwest, Incorporated - Wilmington, NC
• Managed all aspects of business office operations
• Took actions to ensure efficient procurement of equipment to fulfill customer orders
• Managed the Order Delivery, Inventory Control and Accounts Receivable and Payables Business Owner
April 1995 - May 2004 Coastal Well Drilling Castle Hayne, NC
• Managed all daily business operations and customer service transactions
• Procured parts to complete job orders for the most efficient cost to the company.
• Ensured that the orders are delivered in the time required
• Managed Accounts Payables and Accounts Receivables Project Technician
October 1997 – January 2000 Corning Incorporated Wilmington, NC
• Extensive Project Manager support, tracking project cost while maintaining spend to budget
• Procurement of spare parts for inventory, and track order shipment delivery time Export Specialist
October 1989 – September 1997 US Customs, State Port Authority Wilmington, NC
• Responsible for the review and execution of export documentation requirements for shipments originating in the U.S. to Saudi Arabia
Education
● University North Carolina Wilmington (UNCW) – Business (3 years completed) Professional Training, Certifications, and Courses Primavera (P6) Planning / Scheduling software certification. Specialized Operational training provided by GE Nuclear Energy – Six Sigma, Quality and Compliance, Visionary Customer Service Professional References
Gerry Goldner
Senior Project Manager
GE Hitachi Nuclear Energy
Wilmington, NC 28402
******.*******@**.***
Larry Tucker
Head of ABWR Power Station Design
Horizon Nuclear Power
Gloucester, United Kingdom
**********@*****.***
Dan Moony
Duke Energy
Lead Instrument & Controls Engineer
Charlotte, NC 28202
*********@*****.***
Bill Kish
Corning Inc.
Concord, NC
Elwood Woodring
Sr.Scheduling Specialist
Contact this candidate