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Customer Service Project Manager

Location:
Denver, North Carolina, United States
Posted:
January 30, 2018

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Resume:

Shelia Darden

**** ****** ****** **. ******, NC *8037

910-***-****

ac39bz@r.postjobfree.com

www.linkedin.com/in/shelia-darden-5a33a34b

Professional Summary

Over 20 years commercial experience with last 10 years’ in the Nuclear Industry. Versatile skill set in Project Controls, Project Scheduling, Business Operations, Procurement, Import/Export Operations, Contracts, Billing.

Core Qualifications

● Strong written and verbal communication skills.

● Experience with Microsoft Office / Primavera6 R8.3.5.

● Strong organizational skills and ability to prioritize work and manage multiple tasks

● Ability to work effectively in cross-functional (operations, management, and financial) teams. Professional Work Experience

Scheduling Specialist II, Project Controls - Nuclear New Build November 2013 – August 2017 Westinghouse Electric Co. - Charlotte, NC

• Maintain Engineering Design and Procurement schedule for Nuclear Plant construction

• Interface with Project Management and Engineering to track and maintain schedule status

• Monitor schedule for changes in float, correct logic, potential problems

• Produce weekly project schedule reports based on project and Project Management requirements

• Implement approve schedule change orders into the project schedule

• Communicate any schedule problem areas to project team and provide solutions/options for resolution

Lead Buyer - Lungmen 1 & 2, ABWR Plant Nuclear New Build November 2010 – November 2013 GE- Hitachi Nuclear Energy - Wilmington, NC

● Supported New Plant Project Team on long lead equipment supply chain development for Direct and Indirect Materials for international ABWR Project

● Managed both domestic and international procurement for direct materials

● Cost Efficient Procurement of safety and non–safety related parts needed to support multi-million dollar international facility

● Processed Requests for Quotations for domestic and international suppliers

● Negotiated Supplier Contracts to ensure cost savings and service quality

● Developed Purchase Orders for parts and technical advisory assistance - over $39M issued

● Provided oversight and management of On Time Delivery to meet customer requirements

● Resolved supplier invoice and Accounts Payable discrepancies Federal Billing Specialist

September 2009 – July 2010 Paducah Nuclear Remediation Services - Kevil, KY

• Collaborated with Project Controls, Project Management and Procurement to validate charges of project expenses and verify funds against Purchase Orders

• Reviewed Subcontractor invoices for compliance to contractual scope and Federal Travel Regulations

• Tracked status of purchase requisitions and take corrective/preventative action

• Served as single point of contact for billing issues between subcontractor and the business unit

• Resolved subcontractor invoice and AP discrepancies

• Led the action team to resolve contentious billing issues.

• Expedited bidirectional information flow between USEC and Subcontractors to affect timely resolutions.

Procurement Specialist

March 2008 – March 2009 Global Nuclear Fuels/GE-Hitachi - Wilmington, NC

• Specialist for the procurement of over $5M critical / non-critical Direct Material parts for nuclear fuel manufacturing facility and their daily operations

• Served in a lead role in reducing the Purchase Requisition backlog by 83%

• Managed both domestic and international procurement customer relations

• Facilitated strategic communication and build internal and external customer relationships

• Tracked shipments for timely delivery and resolve supplier invoice and AP discrepancies

• Reviewed and approved relevant Scopes of Work and Quotes for Indirect and Capital projects Office Manager & Procurement Specialist

September 2007 – March 2008 Filtration Midwest, Incorporated - Wilmington, NC

• Managed all aspects of business office operations

• Took actions to ensure efficient procurement of equipment to fulfill customer orders

• Managed the Order Delivery, Inventory Control and Accounts Receivable and Payables Business Owner

April 1995 - May 2004 Coastal Well Drilling Castle Hayne, NC

• Managed all daily business operations and customer service transactions

• Procured parts to complete job orders for the most efficient cost to the company.

• Ensured that the orders are delivered in the time required

• Managed Accounts Payables and Accounts Receivables Project Technician

October 1997 – January 2000 Corning Incorporated Wilmington, NC

• Extensive Project Manager support, tracking project cost while maintaining spend to budget

• Procurement of spare parts for inventory, and track order shipment delivery time Export Specialist

October 1989 – September 1997 US Customs, State Port Authority Wilmington, NC

• Responsible for the review and execution of export documentation requirements for shipments originating in the U.S. to Saudi Arabia

Education

● University North Carolina Wilmington (UNCW) – Business (3 years completed) Professional Training, Certifications, and Courses Primavera (P6) Planning / Scheduling software certification. Specialized Operational training provided by GE Nuclear Energy – Six Sigma, Quality and Compliance, Visionary Customer Service Professional References

Gerry Goldner

Senior Project Manager

GE Hitachi Nuclear Energy

Wilmington, NC 28402

ac39bz@r.postjobfree.com

Larry Tucker

Head of ABWR Power Station Design

Horizon Nuclear Power

Gloucester, United Kingdom

ac39bz@r.postjobfree.com

Dan Moony

Duke Energy

Lead Instrument & Controls Engineer

Charlotte, NC 28202

980-***-****

ac39bz@r.postjobfree.com

Bill Kish

Corning Inc.

Concord, NC

Elwood Woodring

Sr.Scheduling Specialist

412-***-****



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