Katherine D . W atson

*** ***** **** *****

Prattville A l 3 6067

ac39bs@r.postjobfree.com

334-***-****

Objective:

To apply the skills learned in 15+ years of experience in clerical and administrative duties as a receptionist, support professional, extremely devoted individual for a company that wants to develop and train me to advance in my career.

Work Experience:

Luxury Automotive October 2016-present

Position held: Office Mnager

Responsibilities included:

maintain office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems and advertising response; reviewing and approving supply requisitions; assigning and monitoring clerical functions.

Auto Auction of Montgomery 2012- 2014, 2016 Position held: Administrative Assistant / Support Professional

Responsibilities included:

ensure an extraordinary client experience to include other dealers and companies; assists the office manager and general manager through the sales process by performing tasks essential to producing results, while actually closing the sale; directed sold inventory to different parking area if needed; performed physical inventory weekly; attended weekly department meetings as appropriate; other duties as assigned

DeRamus Hearing Aid Centers 2016

Position held: Patient Care Coordinator/Receptionist Responsibilities included:

ensure that medical facility is providing high quality care service by working with administration, staff and patients to reach healthcare goals and keep the lines of communication open, making appointments as well as confirming/canceling; maintaining phone lines with exceptional customer service.

Auto X of Prattville 2015

Position held: Automotive Sales Consultant Responsibilities included:

Sell used vehicles at referral locations and at special sales events; manage referrals by consistent customer follow ups and building long term relationships with customers; telemarketing to qualified prospects and set appointments; communicate relevant information/ideas/data in a clear, accurate and concise manner, while checking for understanding.

Jack Ingram Motors 2008 - 2011

Position held: Appointment Coordinator / Cashier Responsibilities included:

use provided software to set appointments based on availability and management direction; handle service appointment and vehicle status requests as well as complete outbound calls; Influence each caller to visit the Service Department by exhibiting excellent communication skills and a genuine desire to help; capture or update customer data on every call ( name, address, phone, e-mail) and enter it accurately; maintaining client files.

Education & Skills:

Robert E. Lee High School of Montgomery AL Class of 1997

“Love many things,for therein lies the true strength, and whosoever loves much performs much, and can accomplish much, and what is done in love is done well.”

~Vincent Van Gogh

~References upon request~

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