Technical Writer
Resume:
Wendy K. Bush
Kansas City, MO ***14
***********@*****.***
Work Experience
CERNER CORPORATION (Kansas City, Missouri)
Senior Technical Writer
September 2011 – Present
Evaluate engineering projects and their client impacts to define documentation requirements
Develop content with input from subject matter experts
Manage the documentation workflow
Mentor other associates on processes, standards, and best practices
Participate in documentation initiatives
Release Documentation Developer
October 2006 – March 2015
Edit solution change request text
Edit certification guidelines for package releases
Edit white papers
Edit strategy documents
SPRINT (Overland Park, KS)
Executive Administrative Assistant II, PCS Indirect Sales
July 2002 – October 2006
Prepare and distribute daily Sales Report to sales managers
Prepare and distribute weekly reports: Market Report to Area Vice Presidents and Sales Reports to sales channels
Prepare and distribute monthly reports: Door Count Report and Temporary Employee Report to Finance
Process Sprint Local Dealer Nnetwork Contracts
Travel arrangements and expense reporting
Organize meetings on- and off-site
Maintain Sprint Local Dealer Network contract files
Process Sprint Local Dealer Network contracts
Order office supplies
Process new employees and office moves
Monthly Quota Maintenance and Month-End Activations reports
Analyst III, Technology Services Integration Management, Program Management Office and Cost/Resource Management
October 2000 – November 2001
Priority Program Report Administration
Prepare and distribute weekly Capital Labor Reports
Prepare and distribute monthly Capital Labor Reports
Document processes for updated TSIM handbook and website
Maintain TSIM Work Sequence Log
Open Tracking Service Requests for projects
Document processes for updated TSIM handbook and website
Prepare and distribute weekly Capital Labor Reports
Access Auditor II, Access Verification
August 1999 – October 2000
Audit SprintData invoices for Sprint's Bell South team
Process Autovouch considerations for various regions
Sort invoices and call-exception reports; file dispute resolutions for Bell South group
Access Verification Communications Team
Rewrite Access Verification Autovouch procedures
W. Bush 2
Department Assistant III, Access Management
February 1998 – August 1999
Support approximately 90 managers and associates
Gather data for updates to Sprint Managed Process Language web site
Process new employees
Rewrite procedure book for Access Management Department Assistants
Update contact files
College recruiting arrangements; maintain college recruiting files
Travel arrangements
Meeting arrangements
BUILDERS PUBLISHING COMPANY (Overland Park, KS)
September 1997 – February 1998
Freelance Writer
Write copy for advertising brochures
INDUSTRIAL ACCESSORIES COMPANY (Overland Park, KS)
May 1997 – February 1998
Administrative Assistant
Type and edit sales quotes, memos and letters
Maintain sales logs
Process sales orders, purchase orders and change notices
U.S.D. 383, ROBINSON EDUCATION CENTER (Manhattan, KS)
March 1992 - April 1997
Secretary to Directors of Staff Development and Curriculum
Maintain database of inservice points for teacher recertification
Maintain Staff Development Library
Edit Staff Development and Fitness Newsletters
Arrangement and organization of district-wide meetings and inservices
Hotel and travel arrangements for educational conferences and for guest speakers
Process purchase orders
EDUCATION
Kansas State University (Manhattan, KS)
Bachelor of Arts, English, 1990
SKILLS
Excellent written and oral communication skills.
Excellent editing and proofreading skills.
Type 60+ words per minute accurately.
COMPUTER SKILLS
Microsoft Office (Excel, PowerPoint, Word, Project, Access, Outlook, SharePoint)
HTML
Macintosh OS
Quark Xpress
Atlassian Confluence wiki tool
Atlassian JIRA
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