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Technical Writer

Colorado Springs, Colorado, United States
January 30, 2018

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Wendy K. Bush

**** *********

Kansas City, MO ***14


Work Experience

CERNER CORPORATION (Kansas City, Missouri)

Senior Technical Writer

September 2011 – Present

Evaluate engineering projects and their client impacts to define documentation requirements

Develop content with input from subject matter experts

Manage the documentation workflow

Mentor other associates on processes, standards, and best practices

Participate in documentation initiatives

Release Documentation Developer

October 2006 – March 2015

Edit solution change request text

Edit certification guidelines for package releases

Edit white papers

Edit strategy documents

SPRINT (Overland Park, KS)

Executive Administrative Assistant II, PCS Indirect Sales

July 2002 – October 2006

Prepare and distribute daily Sales Report to sales managers

Prepare and distribute weekly reports: Market Report to Area Vice Presidents and Sales Reports to sales channels

Prepare and distribute monthly reports: Door Count Report and Temporary Employee Report to Finance

Process Sprint Local Dealer Nnetwork Contracts

Travel arrangements and expense reporting

Organize meetings on- and off-site

Maintain Sprint Local Dealer Network contract files

Process Sprint Local Dealer Network contracts

Order office supplies

Process new employees and office moves

Monthly Quota Maintenance and Month-End Activations reports

Analyst III, Technology Services Integration Management, Program Management Office and Cost/Resource Management

October 2000 – November 2001

Priority Program Report Administration

Prepare and distribute weekly Capital Labor Reports

Prepare and distribute monthly Capital Labor Reports

Document processes for updated TSIM handbook and website

Maintain TSIM Work Sequence Log

Open Tracking Service Requests for projects

Document processes for updated TSIM handbook and website

Prepare and distribute weekly Capital Labor Reports

Access Auditor II, Access Verification

August 1999 – October 2000

Audit SprintData invoices for Sprint's Bell South team

Process Autovouch considerations for various regions

Sort invoices and call-exception reports; file dispute resolutions for Bell South group

Access Verification Communications Team

Rewrite Access Verification Autovouch procedures

W. Bush 2

Department Assistant III, Access Management

February 1998 – August 1999

Support approximately 90 managers and associates

Gather data for updates to Sprint Managed Process Language web site

Process new employees

Rewrite procedure book for Access Management Department Assistants

Update contact files

College recruiting arrangements; maintain college recruiting files

Travel arrangements

Meeting arrangements


September 1997 – February 1998

Freelance Writer

Write copy for advertising brochures


May 1997 – February 1998

Administrative Assistant

Type and edit sales quotes, memos and letters

Maintain sales logs

Process sales orders, purchase orders and change notices


March 1992 - April 1997

Secretary to Directors of Staff Development and Curriculum

Maintain database of inservice points for teacher recertification

Maintain Staff Development Library

Edit Staff Development and Fitness Newsletters

Arrangement and organization of district-wide meetings and inservices

Hotel and travel arrangements for educational conferences and for guest speakers

Process purchase orders


Kansas State University (Manhattan, KS)

Bachelor of Arts, English, 1990


Excellent written and oral communication skills.

Excellent editing and proofreading skills.

Type 60+ words per minute accurately.


Microsoft Office (Excel, PowerPoint, Word, Project, Access, Outlook, SharePoint)


Macintosh OS

Quark Xpress

Atlassian Confluence wiki tool

Atlassian JIRA

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