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Customer Service Data Entry

Location:
Coopersburg, PA, 18036
Salary:
$15/hr
Posted:
January 31, 2018

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Resume:

Diane Shade

**** ****’s Hill Rd Zionsville, PA **092

484-***-**** Email: ac399y@r.postjobfree.com

PROFESSIONAL EXPERIENCE

**** ****** ****** **

To Present

Position: Distribution Support/Administration

Contact for the PIP kits program, includes sending daily reports and creating work orders from collation charts for their pieces.

Maintain inventory for the PIP kit pieces.

Proficient in Catalyst. Audit and code invoices for payment for modes of Transportation using Czarlite, negotiated and/or quoted rates for CH Robinson for department charge backs.

Create Manifest documents for the on-site Postal employee on the same business day for truck departs.

Perform manual and Postal permits correctly and in a timely manner. Also, on-line permits on our Mail.date Client Application service for the on-site Postal employee.

Check daily Imports on the MACS system.

Strong understanding of the WMS/Exceed 4000 system.

Proficient in Windows 7.

Pick/Pack book orders and also Third Party work including Etail orders and the returns process.

Office duties including answering incoming phone calls and greeting customers at the window.

Helped out our Production area whenever needed.

1997-2001 Rodale Emmaus PA

Position: Assistant Bookshop Production Coordinator

Productivity for Temporary Agency Hours.

Coordinate Canada shipments.

Sort and Distribute book orders to appropriate departments.

Professionally and accurately raised the working relationship between London and our Distribution center to one of a greater trust and confidence.

1995-1997 Rodale Emmaus PA

Position: Data Entry Operator/Customer Service

Accurate typing skills for keying information for invoices on the system.

1990-1995 Rodale Emmaus PA

Position: Refund Clerk

Efficiently and accurately produced refund checks due to mail order and subscription customers.

Void returned refund checks.

Maintain records and generate daily and weekly reports of refund activity.

Prepare refund checks to be sent to Accounting.

Education:

2017 – Learned new system conversion from MACS system to Infor/SCE system

2016 – Postal One-online training

1995 – Keyboarding Skills

1988 – Emmaus High School Graduate



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