Customer Service Manager

TRISHA BRICKLES

**** ******** ***. ** ******, WA. 98360 253-***-****

*******@*******.***

My previous history was as a Clinic Manager, Assistant Lead Foreman and a Polysomnographer. I am a highly organized individual, and a team player who is dedicated, with a strong work ethic. I have won awards from Multicare for my customer service and feel I would make a great asset to your team. EXPERIENCE

SEPT 2007 –SEPT 2017

POLYSOMNOGRAPHER, MULTICARE GOOD SAMARITAN HOSPITAL My responsibilities included monitoring patients for sleep disorders using EEG and applying CPAP/Bi-PAP and ASV as well as oxygen if necessary. My service rating was consistently the highest as my customer ratings always portrayed excellence. 2006-2007

PBX OPERATOR, MULTICARE TACOMA GENERAL HOSPITAL

I was responsible for answering calls for two hospitals as well as running fire and Amber alert drills. My job required me to schedule Interpreter services for non-English speaking patients. Day to day tasks included calling medical alert codes throughout multiple facilities. 2003-2006

SALES ASSOCIATE, MICHAELS CRAFT STORES

My main responsibilities as a sales associate was ensuring floor presentation and coordinating incoming freight for that purpose. I was selected as part of the swat team to go to several failing Michaels store locations to bring them up to the expectations of an executive visit which always resulted in perfect ratings.

2002-2003

EXPORT SALES COORDINATOR, SAVERS

I answered overseas shipment calls and concerns. Collecting on accounts and ensuring product by inspecting quality within the warehouse. 1996-2002

ASSISTANT LEAD FORMAN, PERSTORP PLASTICS

I performed all lead responsibilities of quality control, scheduled shut downs, color changes, insert changes and covering operators for breaks.

1992-1996

MANAGER ACCOUNTS RECEIVABLE, CHIROPRACTIC

I was the main player in rebuilding the financial aspects of many chiropractic clinics nationwide by aggressively collecting on delinquent accounts and liens as well as verifying Insurance, Workman’s Compensation and Personal injury. Creating payment plans for customers and managing in house procedures were the foundation of the attributes that sold my services to failing businesses.

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