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Customer Service Front Desk

Lawrenceville, Georgia, United States
January 31, 2018

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James G. Peterson

Career Objective: energetic and reliable self-starter who is resourceful and highly committed to work with detail oriented traits and web development skills that are necessary in order to get the job done right.

Work Experience

Mountain Park Aquatic Center, Lifeguard, Gwinnett County Parks and Recreation Services, August 2007 to January 2012

Responsibilities include:

• Water Park Safety – Maintained lifeguard rotations and provided necessary support to patrons in need. Incidences have included a patron with a seizure, back boarding someone who hurt their back during a dive, and regular scrapes and cuts.

• Customer Service as Front Desk Attendant – Provided information to patrons, coordinated sign-ups and sales for recreational water activities, and answered phone calls. Additionally, I have been called to the front desk from the deck to use strong interpersonal skills to calm irate patrons. Used conflict resolution skills to break up a fight.

• Facility Sanitation – Maintained a clean facility for patrons and eliminated contaminations in order to provide a safe environment. Bimbo Bakeries USA, Bread Production, May 2012-April 2017 Responsibilities included:

• Bread production – maintaining and running assigned machine while assisting other co-workers when help was needed at their assigned job/machine.

• Facility Sanitation – Maintained a clean work environment and eliminated food contamination.

• Entering certain data, such as bread and dough temperatures, along with other required data to provide the supervisor with the proper information that is needed.


• High School Graduate, Class of 2010

• WDI12 GA Assembly Alumni for Web Development Immersive Course Other Skills

• Proficient in Front and Back-End development with experience in Javascript, jQuery, Node,SQL and Postgresql, Ajax, React, Ruby, HTML5, and CSS3. Also adept with Microsoft products as well as Adobe Audition, Adobe Premiere and Final Cut Pro.

• Works well under pressure.

• Strong organizational and interpersonal skills.

• Highly skilled in Algebra.

• Certified in CPR/AED by the American Red Cross since May 2007.


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