Administrative Assistant Microsoft Office

Summary

Dedicated and focused employee who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

Highlights

-Microsoft Office proficiency -Resourceful

-Excel spreadsheets -Dedicated team player

-Meticulous attention to detail -Strong interpersonal skills

-Results-oriented -Understands grammar

-Professional and mature -Medical terminology

-Strong problem solver -Database proficiency

Accomplishments

Increased office organization by developing more efficient filing system and customer database protocols.

Experience

Guest Services/Administrative Assistant November 2013-November 2017

Massanutten Resort-McGaheysville, VA

Create and maintain tour schedules for presentations with using Excel.

Run and create representative rotations using Excel.

Greet customers for their presentation.

Run daily reports.

Assist customers with questions and inquiries.

Faxed reports and scanned documents.

Manage daily operations.

Administrative Assistant April 2012-May 2013

Massanutten Resort-McGaheysville, VA

Created weekly and monthly reports and presentations

Organized files, developed spreadsheets, faxed reports and scanned documents

Managed daily office operations and maintenance of equipment

Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists

Housekeeping/Assistant Head Housekeeping Oct 2009-Nov 2011

Hampton Inn-Harrisonburg, VA

Clean rooms to appropriate requirements

Take over head housekeeper's responsibilities when head housekeeper is absent

Make sure supply closets are stocked and housekeepers have all supplies

Greeted all guests in a courteous and professional manner

Delivered requested items to guests’ rooms

Education

Attended for Associates in Information Systems Technology August 2015-May 2017

And Information Technology

Blue Ridge Community College-Weyers Cave, VA

Advanced Diploma August 2004-June 2008

Spotswood High School-Penn Laird, VA

References

Cherri Gaster

Massanutten Resort

540-***-**** ext. 5034

Email: *******@**********.***

Catherine Schellhorne

Massanutten Resort

540-***-**** ext. 5198

Email: *****************@**********.***

Amy Smitherman

Massanutten Resort

540-***-**** ext. 5161

Email: ***********@**********.***

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