Engineering Design Engineer
Resume:
David Heppner **********@*****.***
Mountlake Terrace, WA. 98043
Summary: Worked independently, in groups, as a lead and a manager of electrical and software/firmware engineers. I can set priorities and direct personnel in the execution of their daily activities. I have a strong mechanical background so I can assist with the diagnostic and repair of mechanical equipment. With my strong background in engineering I can assist in the diagnostic and repair of electronic circuits.
I understand the need for efficiency and ROI so I when I work I look for ways to improve processes and job functions.
My career started in the Telecom business supporting and designing Key systems. 1A1 and 1A2 systems along with supporting field installations.
Professional Experience
4/2010 to Present Mobile Notary
• Download and Print documents.
• Meet borrowers and verify ID.
• Verify Documents are signed correctly.
• Drop documents at a Fedex or UPS Location.
• Update vendor with signing status.
5/2006 to Present PacificNWBlimpe
Store Quality Inspector – Part time.
• Inspect stores for quality and cleanliness.
• Work with the franchisees on quality issues.
• Monitoring compliance issues within each store location
• Enforce Compliance with all Blimpie Policies – Perform Quality Inspections following the QSE guidelines.
7/2010 to Present Self Employed, Heppner Insurance Agency Insurance Agent/ Producer – Part time
• Quote and sell insurance.
• Licensed in Washington.
• Licenses include: Property and Casualty; Life and Disability.
• Medicare Advantage and Supplement insurance.
• Health insurance, Final Expenses.
4/2000-4/2009 Zetron, Inc. - Totem Lake, WA
Product Development Manager -- Core Products:
Product Lines:
SCADA; Fire Station Alerting; Paging; Trunking(LTR and MPT); Consoles. Radio Access Control System.
• Managed multiple small to medium sized engineering teams in the development of specifications, product architecture, system design and development of products and systems to meet high-quality mission-critical systems needs.
• Ensured that engineering projects conformed to the Zetron-defined development methodologies, standards, and other processes, as appropriate, to maximize the efficiency of engineering resources.
• Lead in the creation and adoption of corporate policies and processes which furthered system quality and corporate profitability.
• Examined the long-term system requirements and provides assistance to the Senior Vice President of Engineering in defining a technical strategy to support business objectives and growth through the delivery of flexible and efficient products and systems.
• Defined and allocated resources across multiples engineering projects to ensure commitment to deliverables.
• Provided mentoring and goal building for team members to ensure that they continued to enhance their design and development skills.
• Coordinated engineering efforts with other Engineering Managers to ensure the successful delivery of systems and products.
• Recruited, hired, and provided initial employee training.
• Provided management to the group through compliance and support of all company policies, Affirmative Action, and assessed performance in a timely manner.
• Defined and implemented a new procedure for managing shared engineering resources in libraries/modules.
• Fostered innovative solutions to customer specific needs to supply products that meet the customer expectations.
• Coordinated engineering involvement with technical support personnel to support field reported issues to ensure a positive customer resolution.
• Closely interacted and collaborated with Sales, Strategic Business Planning, Product Management, Contract Fulfillment, Operations and Finance to achieve corporate objectives.
• Coordinated engineering activities with Manufacturing, Quality, Sales and Marketing, and other groups within the company, consistent with the company’s strategic goals. 4/1994-4/2000
Senior Design Engineer: For SCADA, Radio Access Control System, and Radio Modem product lines.
• Directed the Coordination of all assigned projects; created, tracked and followed the schedules for assigned projects, meeting milestones while predicting reasonable and justifiable slippage due to unforeseen interruptions.
• Developed new detailed Product Descriptions and Engineering Design Specifications.
• Responsible for training junior engineers.
• Created a procedure to ensure the verification of software builds before test and release.
• Constructed and advised other engineers in the division regarding designs that would incorporate built-in, internal and automated testing.
• Accountable for the cognizant of the price/performance design trade-offs and be willing to justify or defend my position.
• Provided Technical leadership regarding software implementation issues for all projects; this included internal reviews, answered questions, and helped to establish divisional standards for quality, reproducible software designs.
• Chaired an internal software Quality Review Committee.
• Coordinated the creation of an internal software quality release standard, minimal software design document criteria, setup a process for software build verification and helped to establish guidelines for testing software.
• Provided input into software design methodology and took the initiative to measure consistency of software design within the division to this methodology.
• Constructed and advised other engineers in the division regarding design, which would incorporate built-in, internal and automated testing.
• Coordinated development tools: Cross Compilers; RTOS; Debuggers. 6/15/1988-4/1/1994
Design Engineer: For SCADA, Radio Access Control System, and Radio Modem product lines.
• Designed systems for the division.
• Lead in tool search for upcoming development.
• Developed a process to track customer issues.
• Created and defined new products and features.
• Developed a test fixture and procedures to test the RACS components for production. 4/16/1985-6/15/1988
Applications Engineer: For Paging Terminals; Interconnect Products; Paging Encoders; Tone Panels product lines.
• Assisted customers in the selection of products to best resolve their needs.
• Coordinated the design and implementation of customer requested enhancements to meet their specific requirements.
• Designed and implemented customer requested enhancements to existing products to meet customer specific requirements.
Education:
Associates of Arts degree in Engineering from CTC Educational Systems Project Management Training:
Project Management Fundamentals – StaffMark
Additional College Classes:
• Management problems of the technical person in a leadership Role.
• Embedded Systems Designs.
• Embedded Systems Verification.
• Using VXI Plug&Play.
• Business and Technology Center at Edmonds Community College:
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