Executive Assistant Customer Service
Resume:
Mon Cherie Vick
*****************@*****.***
Education:
ASA, Hospital Services Administration, Keiser University, 2017
Dean’s List, Hospital Services Administration, Keiser University, 2017
Honor Roll, Hospital Services Administration, Keiser University, 2017
Certificate of Diploma, Commercial Arts Program Tampa College, 1990
Certificates of Completion: Microsoft Programs
Certificates of Completion, Supervisor, Managerial, and Executive Assistant, Biz Library Training
Diploma, Northeast High School
Technical Skills:
Advanced User – all Microsoft programs including:
Word, Excel, Outlook, PowerPoint, Access Data Base, Publisher
QuickBooks
Sales, network, social media, marketing, and book events
Hemasphere Software Solutions, staff recruitment and scheduling
Develop and Train strong effective team
Customer Service
Maintain monthly, quarterly, annual tracking reports for region
Graphic Design
Marketing: Social Media and Print
Work History:
Jul 2016 – Dec 2017 OneBlood St. Petersburg, FL
Regional Executive Assistant
Report to and assist: Director, Managers, and Supervisors (27 total)
Run and maintain various reports for recruitment and donor collections
Coordinate and conduct region district meetings
Maintain regional director’s calendar and deadliness
Coordinate training for region managers and supervisors
Reconcile donor collection reports
Maintain monthly, quarterly, annual tracking reports for region
Chair planning committee for company events
Graphic design and PowerPoint presentations
Follow-up with chairperson for blood drives, issue certificates
Jan 2016 – May 2016 Ellen Fontana, CPA Clearwater, FL
Executive Assistant & Bookkeeper
Manage and coordinate office for top efficiency
Process and reconcile payables and expenses for up to 12 Non-Profit Vendors
Prepare and manage proposals
Obtain bank statements, record in QuickBooks as EFT, deposits, or cut checks
Oversee maintenance of all kitchen and office equipment
Facilitate and coordinate building maintenance items
Nov 2014 – Jan 2016 MPH Hotels Inc. St. Petersburg, FL
Executive Assistant
Manage and coordinate office for top efficiency
Daily bank deposit and Assist with financials for up to 15 Hotels
Prepare contracts and waivers for subcontractors
Process and reconcile payables and expenses for up to 15 Hotels
Obtain waivers for all invoices
Assist with quarterly and annual budget reports
Create new forms for corporate use
Oversee maintenance of all kitchen and office equipment
Facilitate and coordinate building maintenance items
Inventory and order supplies for kitchen and office
Jun 2014 – Aug 2014 SNI Companies (Temp Agency) St. Petersburg, FL
Training Center Coordinator
Assist VP of Implementation, in maintaining and developing current training materials and references for all software components of solutions
Provide administrative support for the Training Department
Maintain training department records including training time, client specific requirements and documents via training reports services provided along with evaluations of training performed
Participate in planning and coordinating the Instructor-led topics based on the client needs
Organize topic groups, chapters, and entire documents to maximize usability by audience
Coordinate in the analysis, design, development, and implementation of CBT programs/blended learning solutions
Dec 2013 – May 2014 Randstad Staffing (Temp Agency) St. Petersburg, FL
Executive Assistant
Assist up to 10 Executives
Schedule travel including flights, hotels, and car transportation
Manage and coordinate office for top efficiency
Prepare meetings, calendars, and guest relations
Order supplies for kitchen and office, keep supplies organized
Process and reconcile expenses - monthly
Set appointments in Lotus Notes
Oversee maintenance of all kitchen and office equipment
Facilitate and coordinate building maintenance items
2003 - 2006 Piedmont Driving Club Atlanta, GA
Administrative Assistant to Catering Director
Coordinate office for top efficiency
Manage projects in an economical, timely, and responsible manner
Take reservations and assist members in planning events
Prepare weekly staff meetings
Prepare room diagrams for event set up
Additional Experience:
2007 - 2012 Local Charities Events Atlanta, GA
Entertainment Director (Volunteer)
Marketing strategies for charity events
Book Create and Host charity events-
Create entertainment
Graphic design and marketing (print and social media)
* References available upon request
Contact this candidate