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Executive Assistant Customer Service

Location:
Saint Petersburg, FL
Posted:
January 31, 2018

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Resume:

Mon Cherie Vick

ac396l@r.postjobfree.com

727-***-****

Education:

ASA, Hospital Services Administration, Keiser University, 2017

Dean’s List, Hospital Services Administration, Keiser University, 2017

Honor Roll, Hospital Services Administration, Keiser University, 2017

Certificate of Diploma, Commercial Arts Program Tampa College, 1990

Certificates of Completion: Microsoft Programs

Certificates of Completion, Supervisor, Managerial, and Executive Assistant, Biz Library Training

Diploma, Northeast High School

Technical Skills:

Advanced User – all Microsoft programs including:

Word, Excel, Outlook, PowerPoint, Access Data Base, Publisher

QuickBooks

Sales, network, social media, marketing, and book events

Hemasphere Software Solutions, staff recruitment and scheduling

Develop and Train strong effective team

Customer Service

Maintain monthly, quarterly, annual tracking reports for region

Graphic Design

Marketing: Social Media and Print

Work History:

Jul 2016 – Dec 2017 OneBlood St. Petersburg, FL

Regional Executive Assistant

Report to and assist: Director, Managers, and Supervisors (27 total)

Run and maintain various reports for recruitment and donor collections

Coordinate and conduct region district meetings

Maintain regional director’s calendar and deadliness

Coordinate training for region managers and supervisors

Reconcile donor collection reports

Maintain monthly, quarterly, annual tracking reports for region

Chair planning committee for company events

Graphic design and PowerPoint presentations

Follow-up with chairperson for blood drives, issue certificates

Jan 2016 – May 2016 Ellen Fontana, CPA Clearwater, FL

Executive Assistant & Bookkeeper

Manage and coordinate office for top efficiency

Process and reconcile payables and expenses for up to 12 Non-Profit Vendors

Prepare and manage proposals

Obtain bank statements, record in QuickBooks as EFT, deposits, or cut checks

Oversee maintenance of all kitchen and office equipment

Facilitate and coordinate building maintenance items

Nov 2014 – Jan 2016 MPH Hotels Inc. St. Petersburg, FL

Executive Assistant

Manage and coordinate office for top efficiency

Daily bank deposit and Assist with financials for up to 15 Hotels

Prepare contracts and waivers for subcontractors

Process and reconcile payables and expenses for up to 15 Hotels

Obtain waivers for all invoices

Assist with quarterly and annual budget reports

Create new forms for corporate use

Oversee maintenance of all kitchen and office equipment

Facilitate and coordinate building maintenance items

Inventory and order supplies for kitchen and office

Jun 2014 – Aug 2014 SNI Companies (Temp Agency) St. Petersburg, FL

Training Center Coordinator

Assist VP of Implementation, in maintaining and developing current training materials and references for all software components of solutions

Provide administrative support for the Training Department

Maintain training department records including training time, client specific requirements and documents via training reports services provided along with evaluations of training performed

Participate in planning and coordinating the Instructor-led topics based on the client needs

Organize topic groups, chapters, and entire documents to maximize usability by audience

Coordinate in the analysis, design, development, and implementation of CBT programs/blended learning solutions

Dec 2013 – May 2014 Randstad Staffing (Temp Agency) St. Petersburg, FL

Executive Assistant

Assist up to 10 Executives

Schedule travel including flights, hotels, and car transportation

Manage and coordinate office for top efficiency

Prepare meetings, calendars, and guest relations

Order supplies for kitchen and office, keep supplies organized

Process and reconcile expenses - monthly

Set appointments in Lotus Notes

Oversee maintenance of all kitchen and office equipment

Facilitate and coordinate building maintenance items

2003 - 2006 Piedmont Driving Club Atlanta, GA

Administrative Assistant to Catering Director

Coordinate office for top efficiency

Manage projects in an economical, timely, and responsible manner

Take reservations and assist members in planning events

Prepare weekly staff meetings

Prepare room diagrams for event set up

Additional Experience:

2007 - 2012 Local Charities Events Atlanta, GA

Entertainment Director (Volunteer)

Marketing strategies for charity events

Book Create and Host charity events-

Create entertainment

Graphic design and marketing (print and social media)

* References available upon request



Contact this candidate