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Customer Service Administrative Assistant

Location:
Tolleson, Arizona, United States
Salary:
17hr
Posted:
January 31, 2018

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Chemosh Everett

***** * ****** *****

El Mirage AZ 85335

623-***-****

ac3968@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Administrative professional excelling as:

oManagement Assistant

oTrainer

oTeam Leader

Software Programs include:

oMicrosoft Office/Word/Excel/PowerPoint

oQuickBooks

oPrograms specific to accounts receivable

oNeat

RELEVANT PROFESSIONAL SKILLS AND TRAINING

Excellent trainer to new employees and providing continuing education to more seasoned associates

Served as mentor

Evaluated employee productivity

Screened new hire applicants effectively placing them in correct areas

Participated in new hire interview panels

Proven problem resolution skills when dealing with customer issues

Customer-centric approach to service

Courses:

oManagement and Leadership Training

oSafety Education

oQuality Assurance

WORK HISTORY

AD-Waters December 2016 – Current

Customer Service Representative

Created customer accounts, updated vendors information, updated pricing, inputting customer orders and taking payments, answering customer complaints, updating spreadsheets, taking payments, track inventory that’s been sent out, keeping track on incoming & outgoing inventory.

Complete Aviation Systems March 2016 – December 2016

Office Manager duties creating work orders, inputting invoice for completed work, collect and post payments to invoices. Scan bill and receipts into Neat to create bills in QuickBooks, post checks into Desk Top Banking, also keep inventory on all incoming and outgoing parts.

Samons Bros. Framing Inc. June 2015-2016

Management Office creating and updating spreadsheets for builders, inputting information for

Current bidding on new building projects, accounts payable also keep track of P.O assuring

bills are being paid on a timely matter.

Allied Forces Temporary Services, June 2013-2015

Performed administrative assistant duties at Scottsdale Quarter (Glimcher Realty Investment) Management Office creating and updating spreadsheets for tenant contacts, team member contacts, client information, and maintaining closed accounts payable log, functioned as receptionist accurately referring callers and visitors

City of Phoenix, Water Department, October 2001-February 2013

Created and closed customer accounts, provided account information, researched billing issues, devised alternate payment plans, collected and posted payments, liaison for customer complaints, established work schedules, worked with the field to assure timely repair of faulty meters, and performed as assistant payroll administrator auditing payroll entries

Education

Arizona State University, Master’s Level courses in Business and Accounting

Awards

Letters of Accommodation from Customers

Innovation Awards

Community Activities

Volunteer in homeless shelters reading to children and assisting with food programs



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