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Engineer Manager

Toronto, Ontario, Canada
January 31, 2018

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Tamer Ibrahim

Cell: 289-***-**** Email:


An enthusiastic and hardworking team player with 8+ years of experience within Radio Telecom industry working for Ericsson GSM / WCDMA / LTE (Radio Access Network) testing, audit, operation, support & integration.


IBM-Netcool, CBTC, Unix, ms office, Excel, outlook, orcad, pspice, BASIC, Pascal, C & Assembly language, Business Object, Tektronix, IP internetworking & Remedy.

Well organized, team oriented, customer interface with an ability to work in multi cultural environment.

Problem solving, fast learning, collaboration, good communication and ability to get things done.

Huawei tools for BSC6910 & BTS3900: U2000, PRS, HedEx, icare


B.Sc. electrical engineering - Telecommunications & electronics section

Following courses at Ericsson learning centers (from 2007 to 2009)

1- MoShell 2- GSM / WCDMA network surveillance 3- WCDMA RAN P7 configuration 4– GSM system survey 5- GSM BSC operation 6- Ericsson WCDMA system overview


ERICSSON (short contract NOV 2017 till Dec 2017) LTE Ran Field Tester/Tech

To test RF signals and call test for cell base station using SRS (Smart Rollout Support), installation, power upgrades, commissioning and live cutover of LTE 6630 base band unit, decommissioning of old 6601 DUL & DUS equipment.



Repair of payphones and land line phones.

UOIT (University of Ontario Institute of Technology)

Imaging Assistant (Apr 2012 till Oct 2012 and May 2015 till OCT 2015)

Installed required images on laptops and tablets for thousands of new & returning students using Ghost 2 for Dell, Lenovo and surface pro.

Install, terminate and test structured cables and connect to patch panels and IT cabinet including the installation of switches, routers, servers and UPS.

Ericsson: Voice core NOC specialist (Nov 2013 till Sep 2014)

Performed the surveillance of the WCDMA / GSM core voice network including messaging, voicemail, prepaid, STPs, RNCs, BSCs, MSCs, HLRs, FNR, EIR nodes by use of Winfiol, AMOS, CHA, CNA, element manager, and Tekelec.

Ensure network alarms & events are responded to as per guidelines.

Interface with next level Technical support as necessary.

Call traces using Tektronix-session analyzer & performance Intelligence.

Ericsson: 2G/3G/LTE Radio Access TAC specialist (Jan 2013 till Sep 2013 & Nov 2014 till May 2016)

2G/3G/LTE Radio Access network performance test execution and KPI monitoring during and after activities such as parameters change, SW upgrades…etc

Trouble tickets handling & supporting Radio Access Network Field operations.

Configuration management implementation and working with field testers.

Process, coordinate and obtain internal approval for NCTs (Change management).

Coordinator for department projects regarding resources, NCTs approval & work preparation.

Performed SW upgrade for NodeBs & eNodeBs.

Project coordination of IP re-parented for NodeBs of RBS3000 & 6000 series.

ALU (Alcatel-Lucent)

Tester Team Lead 2G/3G (Feb 2011 to Sep2011)

Led team of 2 engineers to test and audit radio access network configuration and escalate problems that may affect the performance & throughput of the network then performed drive test and review test results and logs.

Created and run test scripts to automate the process on daily basis and catch any changes that may cause problems.


Radio 2G & 3G Commissioning & Integration Engineer (Vodafone network) (Aug 2009 to Jan 2011)

Integration & acceptance of new RBS & Node B sites including RBS2000/3000/6000series.

Expanded of 2G/3G sites / IUB / VCs

Troubleshoot configuration parameters.

Worked as a mentor and trained new engineers.

Re-homed RBSs & Node Bs.

Integration of BSCs 08B APZ55, APG43.

Experience with Ericsson CPP platform (RNC 3810/3820 EVO- P5, P6, P7, W10, W11 & W12 software levels).


Back Office Engineer RAN/WRAN 2G & 3G (Etisalat network) (Jan-Aug 2009)

Configuration management, Troubleshooted & supported for Ericsson RNCs, BSCs, RBS & Node Bs

Trouble tickets handling

Re-homed RBS & Node Bs / RNCs.

Maintained 2G-3G networks operation and inter-operability

Experience of IP networking, UNIX

New features activation (2nd carrier, dual stack, MIMO…etc)

Experience with Ericsson AXE platform (BSC 07B,08B APZ 212 33c,APZ55, APG40, APG43)

Experience with MoShell / AMOS, SMO, WRAN-OS, CNA, RNO, element manager, Common Explorer, WRAN explorer, Winfiol, CHA, ARNE, XML wizard, network status analyzer.


Drive tester 2G/3G network (Jun2008- Jan2009)

Performed field drive test for GSM/WCDMA radio access network.

Used TEMS tool to monitor and review test results and raise errors and defects to optimization team.

Performed different test scenarios using different vendor equipment.


NOC Surveillance Shift Leader (Etisalat network) (Dec 2006- Jun2008)

Trained new engineers on surveillance, troubleshooting & support.

Performed the surveillance of the WCDMA / GSM network by use of OSS, ALV, ASM, Winfiol, MoShell, CHA, CNA & element manager.

Led a team of 5 engineers two of the engineers I have trained progressed to the position of shift leader.

Knowledge in TEMS usage.


RAN Commissioning & Maintenance Engineer (MobiNil network) (June1999 till Aug 2000)

Ensured all base station sites (MOTOROLA M-Cell6 & micro-wave links of Alcatel & Sagem), as well as RF and GSM equipment and Low voltage equipment are working efficiently and alarm free including RF equipment, micro-wave links, as well as A/Cs, power generators and all external alarm systems.

•Took necessary actions to ensure that all faults are corrected meeting SLA (Service Level Agreement) within 4 hours achieving 98%+.

Performed the required corrective maintenance for all faults.


Best Team Performance from Ericsson for Access Back Office team.


* WHMIS certificate (Workplace Hazardous Materials Information Systems)

* Whale done training (positive professional relations/Ken Blanchard)

* Customer Care Training (Keystone associates Leading Minds)


References are available upon request.

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