Customer Service Manager

Darcy Gearhart

**** ****** **. *****: 210-***-****

Adkins, TX 78101 Cell: 210-***-****

Email: *********@*********.***

PROFESSIONAL OBJECTIVE

Apply my knowledge and skills into a rewarding and challenging career.

HIGHLIGHTS OF QUALIFICATIONS

Excellent Customer Service skills

Proficient in Microsoft Office Programs (Excel, Word, Powerpoint, Outlook), Syspro, Quickbooks, Peachtree, Other Company Unique Software, AS400

Vendor and customer Invoicing

Inventory Purchasing and Receiving

Typing official correspondences

10-Key by touch

Leadership, Planning and Coordination

Safety Coordinator: safety meetings

Train new employees nationally with company procedures and computer program

Developed the company training program and user manual for our service coordinators for our computer system using Syspro software

Service dispatching

Proofread sales transmittals and quotes for accuracy

Local sales report distributed to corporate officers’ weekly

Keep accurate customer and vendor files

Payroll submitted to corporate office

Design spreadsheets on computer for presentations

Create and maintain purchase orders

Verify vendor invoicing has correct pricing and submit for payment

Assist with all upcoming and current bids

EMPLOYMENT HISTORY

1993-1997 Customer Service Representative LD Brinkman Albuquerque, NM

1997-2000 Operations Manager LD Brinkman Albuquerque, NM

2000-2003 Office Manager LD Brinkman San Antonio, TX

2003-2007 Accounting Clerk Southern Dock Products San Antonio, TX

2007-2011 Service Coordinator Southern Dock Products San Antonio, TX

2011-2013 Office Manager Southern Dock Products San Antonio & Austin, TX

2013-2014 Attendance Clerk East Central ISD San Antonio, TX

2014-2015 District Records Clerk East Central ISD San Antonio, TX

2015-2017 Purchasing Secretary East Central ISD San Antonio, TX

2017-Present Technology Director Secretary East Central ISD San Antonio, TX

* References upon request

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