Lisa Russell
*** ****** ***** ** **** Oaks, NC **524 919-***-**** *********@*****.***
Objective
To obtain a position that will allow utilization of my skills while providing exposure to all financial areas of the business.
Education
DEGREE DATE EARNED SCHOOL
Diploma June 1990 Smithfield Selma High
Management
United Southeast Federal Credit Union – I began as Member Service Representative and advanced my skills up to Member Service Supervisor/Branch Manager. Attended a Sesco Management Consultant Seminar and received “The Effective Leader/Manager” Communication
I enjoy working with others. I tend-to-be a “people person”. It is my goal to be the “face” of the business.
Leadership
I prefer myself as a team leader. I have the capabilities to push myself in learning new responsibilities and duties.
Experience
11/11 to 6/12
Copart Auto Auctions
310 Copart Rd
Dunn, NC 28334
Position: Customer Service
Duties: respond to customer inquiries in a professional manner within company timelines, professional phone manner,
positive and professional demeanor, perform administrative duties such as data entry, word processing, filing,
copying and other duties, buyer payments, DMV and cash receipt, fast-paced 11/7/2005 – 10/13/2011
First Citizens Bank and Trust Co.
100 Tryon Rd
Raleigh, NC
Position: Teller II, Senior Teller, Business Loan Document Review Analyst I, & Loan Document Specialist II Page 2
Duties: Provide a variety of basic banking services such as processing checking and savings account transactions, loans transactions, cashing checks, selling money orders and traveler’s checks, cross-selling services, balancing daily transactions and verifying cash totals. Book & review non- real estate loans, book real estate loans, book Letters of Credit, key Master Servicing Plans, book
& review modification agreements for acquired banks. 2/28/05 to 10/15/05
Psychiatric Associates of Kingsport
Dr. Eric D. Moffet
1920 Brookside Dr. Ste 15
Kingsport, TN 37660
Position: Front Desk
Duties: Check patients in/out, collect co-pays, answer phone, call prescriptions to pharmacy, return calls to patients, gather and mail or fax medical records, prepare bank deposit, print end-of- day reports, verify insurance coverage.
5/3/04 to 2/25/05
Bob Callahan Realtors
701 Bluff City Hwy
Bristol, TN 37620
Position: Administrative Assistant
Duties: Answer telephone, add commercial real estate listings to websites, balance QuickBooks, & other duties as assigned
12/1/03 to 3/18/04
Johnston City Medical Center
N. State of Franklin
Johnson City, TN 37604
Position: Access Representative
Duties: Responsible for the comprehensive and compassionate collection of all financial and clinical information necessary to effectively register patients, data entry, identifying and responding to all patient needs.
8/11/03 to 11/03
Tennessee Valley Collections
A Division of Blue Ridge Medical Management
1604 Lamons Ln
Johnson City, TN 37604
Position: Secretary/Receptionist
Duties: Post mail payments and payments from responsible parties of medical bills, answer telephone, data entry of new accounts from clients, balance all batch entries and prepare daily deposits, skip-trace for collectors, process returned mail and other duties as assigned. 7/03 to 8/11/03
Snelling Personnel Services
2175 Hwy 75, Ste 7
Page 3
Blountville, TN 37617
Position: Office/Clerical
Duties: Various clerical assignments when called on with different companies. 3/94 to 6/03
United Southeast Federal Credit Union
1712 Volunteer Parkway
Bristol, TN 37620
Position: Member Service Supervisor/Branch Manager Duties: Supervised member service representatives at main branch, served as branch manager, answer telephone, post payrolls, share draft processing, processing loans, vault teller, balance ticket sales, report and pay 945 taxes, process IRA’s and share certificates, microfilm all daily work, scan checks for Federal Reserve deposit, assist members with accounts and loan payments.
*Accounting I, Calculation, Filing, Excel, MS Word, Outlook, Office Occupations I & II, Typing I & II
*References:
Kristie Lee
Lee Technologies, Inc
342 Monroe Ln
Benson, NC
*******@******.***
Brandie Barefoot
Southern Roots Salon
7368 Hwy 50
Benson, NC
Southernroots@srootsbenson