ROBERT MAROLD
Fishkill, NY 12524
********@*******.***
BUILDING MANAGER • PROPERTY MANAGER • FACILITIES MANAGER
Asset ROI Improvement / Preventative Maintenance Program Development / Renovations & New Construction
Operations & Maintenance Engineering / Tenant Relations Management / Budget Control
Proven specialist with over 25 years progressive experience in facilities operations/maintenance, building management, condition assessments, project administration, budgeting and engineering. Directed the efficient and effective operation of mixed-use office buildings. Optimized the value and performance of assets through effective maintenance program development and implementation. Highly proficient in a wide range of building maintenance disciplines including HVAC, electrical, plumbing and refrigeration systems. Adept at reading and interpreting engineering blueprints, using test instruments, formulating cost/planning estimates and maintaining maintenance records. Comprehensive knowledge of safety practices, hazardous materials and federal contracting procedures. Excellent leadership, team building, problem solving and communication skills. Versed in MS Word/Excel, Staefa / Andover Building Management Systems and Workspeed Service Request Information System.
HIGHLIGHTS
Maintenance Program Planning. Evaluated the condition of facility components (e.g., buildings, grounds), determined manpower/resource requirements and planned project priorities to provide optimum service to occupant organizations.
Budgeting. Prepared and managed budgets for special projects and ongoing maintenance/repair activities.
Staff Management/Training. Formulated staff position descriptions, conducted annual reviews, and designed/administered training programs to optimize performance.
Project Administration. Directed all property renovation and improvement project functions, and performed on-site inspections for contract compliance.
Routine Repair. Completed timely and cost effective repairs to electrical, mechanical, plumbing and HVAC systems/equipment.
Inspections. Performed regular and thorough inspections of buildings/systems to identify areas for improvement.
Preventative Maintenance. Established a building Preventative Maintenance Program to identify and document critical recurring maintenance tasks.
Emergency Repair. Implemented and managed emergency repairs to restore/avoid interruptions of essential utility services, and correct hazardous conditions.
Tenant Relations/Retention. Improved tenant relations/retention by promoting a high level of personal service and communication to identify needs and address concerns.
Building Projections. Projected future expansion or changing tenant requirements based on usage patterns.
Data Management. Gathered/organized varied data, and managed financial records systems/paperwork.
ROBERT MAROLD C 845-***-**** 2/3
PROFESSIONAL EXPERIENCE
Facilities Manager at The British International School of New York New York, NY 10010 2011 to 2017
Provide oversight for building operations and employee functions. Train, direct and evaluate the performance of maintenance staff, responsible for mechanical maintenance and repairs, landscaping, carpentry, and janitorial functions. Coordinate and execute special event setups/breakdowns and internal moves. Manage and ensure campus safety and pest control in collaboration with Security supervisors and Pest Exterminator contractor. Meet regularly with faculty heads, parents, and community members regarding overall campus operation.
BUILDING MAINTENANCE SERVICES (BMS), LLC. / VORNADO REALTY TRUST, New York, NY 2006 to 2011
Operations Manager – 100 West 33rd Street
Manage daily operations of 700,000 square foot/11 story office tower with a retail mall (The Manhattan Mall). Implemented BMS/Vornado procedures directly after property purchase. Anchor tenants include JC Penny, Bank Of America, Polo Ralph Lauren, Osh Kosh B’Gosh, and Foote Cone & Belding Advertising. Work directly with union engineers, janitors, handymen and security staffs delegating and following up on assignments. Organize outside contractors on specific projects. Administer regular property inspections, payroll reports, budget and lease reviews, and cleaning contracts.
Facilities Manager / Account Manager – The Ethical Culture Fieldston School (Riverdale, NY campus)
Provide oversight for building operations, account activities, and employee payroll functions. Train, direct and evaluate the performance of 24 engineering and maintenance union staff responsible for mechanical maintenance and repairs, landscaping, carpentry, snow removal, and janitorial functions. Coordinate and execute special event setups/breakdowns and internal moves. Manage and ensure campus safety and pest control in collaboration with Security supervisors and Pest Exterminator contractor. Meet regularly with faculty heads, parents, and community members regarding overall campus operation.
MACK-CALI REALTY CORPORATION, Elmsford, NY 1999 to 2006
Building Manager
Direct the day-to-day maintenance/repair operations of 3 office buildings totaling 425,000 SF on 16 commercial acres. Scope of responsibility includes budget management, tenant relations, facilities renovation, new construction, and equipment inspection/repairs. Coordinate contractors on all maintenance and improvement projects including HVAC conversions, electrical systems upgrades and grounds. Approve invoices, process billings and assist property manager.
Achievements
Significantly improved tenant relations/retention by maintaining a cost efficient, safe and healthy facility for high profile tenants (i.e., Sprint/Nextel, Coca-Cola Enterprises, MetLife Financial Services, Nationwide Insurance, Canon Business Solutions).
Effectively coordinated project scheduling to minimize impact upon client’s daily business operations.
Proposed and implemented Preventive Maintenance programs for buildings and building systems.
RUDIN MANAGEMENT COMPANY, New York City, NY 1989 to 1999
Engineering Mechanic
Performed repairs and maintenance on all building systems/equipment (pneumatic, hydraulic, electrical, mechanical) to support the business operations of a 40-story commercial office tower. Worked closely with manufacturing and engineering departments on critical projects.
Achievements
Skillfully executed tasks in accordance with engineering specifications and safety regulations utilizing recognized standards and techniques.
Ensured the efficient operation of all HVAC, mechanical/electrical systems and plumbing.
EDUCATION 3/3
I.U.O.E. LOCAL 94 SCHOOL OF ENVIRONMENTAL CONTROL, New York City, New York
Credit Courses Completed: General Maintenance, Fire Safety, Piping and Pumps, Electrical, and HVAC / Pneumatics
EMERGENCY SKILLS, INC / American Heart Association
Yearly certification renewals for (1) Adult/Child CPR With Mask and Choking, (2) Adult/Child AED, and (3) Infant CPR With Mask and Choking.
NYC Fire Department (FDNY) S95, F07 and F03 Certificates of Fitness holder.
NYPD Shield Member (Dept. of Homeland Security).