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Human Resources Manager

Chattanooga, Tennessee, United States
$100,000 - $120,000
January 31, 2018

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George M. Powell

Accomplished Talent Management professional with expertise in building industry-leading teams and leveraging HR best practices to positively impact company profitability. Armed with more than 5 years' verifiable success impacting performance through the design of personnel training programs for the reform, enhancement, and advancement of organizational objectives. Analytic problem solver expert at synthesizing personnel, management and operations disciplines to meet organizational requirements and align goals with organizational values and visions. Highly skilled at promoting employee excellence and motivating employees towards top-level performance. Approachable, well presented and able to contribute to the growth of any organization within established standards, policies and procedures.

Human Resources Manager

Winchester Municipal Utilities - Winchester, TN Sep. 2009 - Present

Provides comprehensive Human Resources leadership and talent management strategies for a water treatment facility serving over 8,500 customers.

Talent Development & Training

Turned around underperforming HR department by restructuring processes, implementing data-driven metrics, creating new recruiting plans, and strategically aligning HR strategies with company goals

Improved employee satisfaction from 20% to 74% and rebuilt the company culture through a company-wide initiative designed to identify areas of improvement, revise management methodologies, and create positive, team-centric environments

Dramatically reduced employee turnover by authoring new employee surveys, developing data evaluation techniques, and subsequently producing unprecedented insights into employee satisfaction

Positively impacted team productivity by implementing new training and leadership development programs designed to continuously educate staff on best practices and strengthen leadership skills

Systematically improved onboarding processes by mapping procedures from interviewing to orientation while also standardizing protocols across all departments

Fully restructured compensation plan, resulting in real-world cost reductions while simultaneously improving employee satisfaction in regards to salary

Human Resources Management

Achieved budget goals for over $3M in annual payroll by securing and integrating new software solutions that significantly improved tracking and data transparency

Integrally involved in executive-level strategic planning processes and worked closely with leadership team to analyze P&L, KPIs, capital expenditure plans, and other business-level initiatives

Secured outstanding facility audit scores and successfully maintained full compliance with OSHA, EPA, and federal/local regulations

Instrumental in reducing workman’s comp claims by working closely with safety management staff to align HR training programs with safety best practices

Accurately identified high-potential leaders and provided positive coaching and mentoring to ensure consistent succession of leadership

Water Treatment Plant Manager

Winchester Municipal Utilities - Winchester, TN Sep. 2005 - Sep. 2009

Managed plant filtration and treatment processes while providing goal-oriented team leadership and in-depth process analysis to produce consistent progress.

Maintained exemplary performance across all KPIs for a plant distributing water for over 19,500 residents in the Winchester community

Secured consistent YOY cost savings by identifying potential improvements, implementing Lean/Six Sigma-style methodologies and working to reduce materials costs

Achieved outstanding facility safety record by promoting a safety-first culture, implementing best practices, and establishing safety as a core competency

Cultivated strong teams and positively impacted staff productivity by implementing selective hiring practices and equipping individuals with the training necessary for success

Authored a wide range of reports for regulatory compliance, fixed capital assets, inventory, and part failure analysis

Assisted with improving profit margins by negotiating with vendors to secure favorable terms and contracts

Meticulously managed a multimillion-dollar operating budget and consistently achieved goals through cost reductions by maximizing treatment techniques to improve efficiency

Air Traffic Controller

United States Navy - Multiple Locations (Domestic & Abroad) Sep 1990 - Sep 1998

Efficiently coordinated complex air traffic, analyzed flight patterns, and worked with both pilots and ground teams to ensure the safety of all staff and assets.

Consistently monitored the movement of aircraft within an assigned air space or on the ground at airports to minimize delays and maximize safety.

Leveraged a detailed understanding of air traffic control methodologies to standardize safety across all interactions, landings, and takeoffs.

Acted as a Control Tower Operator and Facility Watch Supervisor in an effort to promote safety-focused operations and reduce potential risks.

Vice President

Highland Rim Bicycle Club 2007 - Present

Leadership Franklin County

Chamber of Commerce, Winchester TN 2014 - Present

Bachelor of Applied Science in Microbiology, General

Middle Tennessee State University of Tennessee - Murfreesboro, TN

SHRM Certified Professional 2016

TVPPA Certified Power Executive 2015

Available upon request

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