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Manager Office

Sanford, Florida, United States
January 31, 2018

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Jillian Kelly

**** ******** ***** *******, ** ***71 407-***-****

Experienced administrative professional seeking Project Management position with a focus on Organization and Training.

Data Implementation Specialist – Avatar Solutions 2014 - 2016

Coordinated all new client set-up and initial survey design.

Provided technical expertise for the implementation phase for new clients.

Admin Assistant – North American Crane Bureau 2012

Successfully supported the office with tasks such as drafting correspondences, generating reports, directing calls, managing inventories, scheduling bi-monthly classroom training, and coordinating meetings.

Data Coordinator– 2008 – 2010

Collect data and manage database on inventory homes.

Worked as a liaison between website and builders.

Assisted in proofreading design department materials.

Customer Love Representative– Izea 2007- 2008

Provided front-line client support to advertisers, bloggers and potential customers.

Reviewed blogs and blog posts for quality and fulfillment of requirements daily.

Distributed trouble tickets to team daily and ensured timely completion.

Tracked fraudulent bloggers by collecting evidence and communicating penalties.

Office Manager– Kelly Outdoor 2006 – Present, Periodically

Sole office staff. Served as point of contact for teams out in the field.

Held responsible for the weekly payroll of 10+ employees.

Managed budget including upfront and maintenance cost of products and equipment.

Telemarketing Manager– Great Expectations 2004 – 2006

Posted employment ads, and hired, trained, and terminated telemarketers.

Raised monthly revenue from $40K to $100K within 6-months.

Tracked marketing turnover, resulting in the reallocation of marketing funds.

Developed an incentive program resulting in a higher number of leads being turned into sales by changing the salary structure for telemarketers from show to sales based.

Coordinated day-to-day management and motivation of telemarketing team.


Bachelor of Arts in Sociology

The College of New Jersey


Community Service

Seminole County Animal Services

Animal Adoption Counselor


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