Customer Service Medical Assistant
Resume:
Ojoside’ Agbali **** Houston road apt **** macon, ga 31216
Date: January 31, 2018
PROFESSIONAL SUMMARY
Medical Assistant with 14years experience in a fast-paced environment handling confidential paperwork, administering medication and providing quality patient care. Established record of reliability and creating positive rapport with the patients, family and staff. focus on empathetic patient care, trustworthy caregiver, experienced in diverse hospital and clinical settings.
PERSONAL INFORMATION
NAME: Ojoside’ Agbali
LANGUAGE: English
Email: *************@*****.***
RANK/TITLE: Clinical Research Coordinator
East Coast Institute for Research, LLC
BUSINESS ADDRESS:
East Coast Institute for Research, LLC
265 Sheraton Blvd.
Macon, GA 31210
Phone: 478-***-**** Ex: 260
Business Email: *******.******@*****************.***
EDUCATION:
Year Graduation
Degree
Institution
Anticipated Graduation: Aug 2019
Bachelor’s Degree in Biology
University of Alabama Birmingham (UAB)
Jan 2003
Associates of Science in Medical Assistant
Virginia College Homewood
Homewood, AL
PROFESSIONAL EXPERIENCE:
Year: Nov 2017- Present
Institution: East Coast Institute for Research, LLC
Role: Clinical Research Coordinator
Responsibilities: Collects, records and analyses preliminary data for clinical research studies. Recruit, schedule and perform follow up appointments with research subjects as protocol dictate. After training and under supervision, performs a variety of psychometric and/or medical procedures related to research protocols including vital signs, ECGs, collection of routine blood and urine labs, phlebotomy and samples processing, storage and shipping. Maintain current contact information for all study participants. Maintain study research documentation organized and updated. Participates in meetings/conferences related to study under coordination, enters data in the study databases, may assist in starting, compiling and editing written report for IRB approval, contract progress reports and grants submissions. Responsible for processing of subjects compensation and payment of study bills. Responsible for other duties as assigned.
Year: Jan 2017-Oct 2017
Institution: University of Alabama at Birmingham
Nephrology Role: Research Coordinator
Responsibilities: Collects, records and analyses preliminary data for clinical research studies. Recruit, schedule and perform follow up appointments with research subjects as protocol dictate. After training and under supervision, performs a variety of psychometric and/or medical procedures related to research protocols including vital signs, ECGs, collection of routine blood and urine labs, phlebotomy and samples processing, storage and shipping. Maintain current contact information for all study participants. Maintain study research documentation organized and updated. Participates in meetings/conferences related to study under coordination, enters data in the study databases, may assist in starting, compiling and editing written report for IRB approval, contract progress reports and grants submissions. Responsible for processing of subjects compensation and payment of study bills. Responsible for other duties as assigned.
Year: May 2014-Jan 2017
Institution: University of Alabama at Birmingham
Kidney and Pancreas Transplant Clinic
Role: Patient Care Technician
Responsibilities: Drew blood, monitored vital signs, performed ECGs, entered patient information in the computer, assisted nurses as needed, answered multi-line telephones and directed calls and provided good customer service.
Year: May 2010-Feb 2014
Institution: Children’s of Alabama
Role: Clinical Assistant/Patient Care Technician
Responsibilities: Drew blood, monitored vital signs, performed ECGs, entered patient information into the computer, assisted in teaching parent on how to use the Peritoneal dialysis at home, assisted in the transfer of patients to and from surgery, took call as needed for surgery, assisted nurses as needed and provided patients and parents with good customer service.
Year: May 2014-Jan 2017
Institution: Simon Williamson Clinic Birmingham
Role: Medical Assistant (floater)
Responsibilities: Took interviews of patients, measured vital signs and record on patients chart. Responsible for preparing treatment rooms to examine patients. Responsible for giving injections and performing routine laboratory tests, helped during GYN procedures, performed pregnancy tests. Recorded and maintained office and patient records into computer. Responsible for keeping billing records and book keeping, scheduled appointments kept x-ray and other medical records and completed insurance forms. Answered multi-line phones and directed calls, responsible for other duties as assigned.
Year: May 2014-Jan 2017
Institution: Life South Community Blood Center Birmingham, AL
Role: Phlebotomist
Responsibilities: Registered and assessed blood donors, administered physicals to determine eligibility and drew blood samples.
Year: May 2014-Jan 2017
Institution: Baptist Montclair Hospital Birmingham, AL
Role: Patient Care Technician
Responsibilities: Measured intake and output, monitored vital signs, assisted patients with morning care, started intravenous fluids, drew blood for different test and operated the switchboard when needed.
References available upon request:
OTHER CERTIFICATIONS AND TRAINING:
Financial Conflict of Interest (Continuing Education 1.5)
CITI Biomedical Basic Course (Initial Training 4.0)
CITI ICH/GCP (Continuing Education 1.5)
Shipping Biological Substances Category A
Shipping Biological Substances Category B
Shipping Dry Ice
Basic Life Support
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