630-***-**** ARUSHI TIWARI *************@*****.***
EDUCATION
UNIVERSITY OF TEXAS AT ARLINGTON, ARLINGTON, TEXAS DEC 2017
M.S, Healthcare Administration (MHA)
Coursework: Strategic and Operations Management, Market Analysis, Information Systems, Statistics, Finance, Accounting, Economics, Data Analysis
D.Y. PATIL UNIVERSITY, NAVI MUMBAI, INDIA MAR 2015
Bachelors in Physiotherapy (BPT)
Coursework: Kinesiology, Electrotherapy, Community Medicine, Orthopedics, Neurology, Integumentary system
LICENSURE AND CERTIFICATION
Registered Physical therapist in INDIA
Six Sigma Green Belt - 3244413
CPCR Certified (CARDIOPULMONARY CEREBRAL RESUSCITATION)
SKILLS AND ABILITIES
Tableau (Data Visualization), SPSS, Microsoft Office suite, SQL, Clinical SAS, Medicaid Management Information System (MMIS),
Knowledge of EPIC systems, Connect, Catalyst and HCHB
Performance-driven accomplisher with managing strategies, resources, crisis and relationship among and along the team, Strong Research skills
Skilled in decision-making, goal setting, analysis, multi-tasking and communication
EXPERIENCE
BROOKDALE SENIOR LIVING SOLUTIONS
MARKETING CO-ORDINATOR (MARKET ANALYST)
AUG 2017-DEC 2017
FRAMINGHAM, MA
Planned, and developed leadership communications for detailed phases of large-scale task
Maintained open and effective marketing and communications with project teams to increase productivity by 5%
Performed external and internal market analysis(SWOT) and improved the resident intakes and sales by 7%
Reviewed and analyzed the inquiry source and lead source report to design strategies to contact and attract the desired population
Performed statistical analysis, forecast modelling in Excel to support decision making process and implement strategies to improve digital marketing methods.
Illustrated Key performance indicators by generating customized reports to maintain strategic and operational goals
Worked with IT department to resolve technical issues and saved 20% of time for the team
Researched new technologies and assessed feasibility for inclusion in new concepts
PAIN CURE PHYSIOTHERAPY CLINIC
CLINIC BUSINESS ANALYST AND PHYSICAL THERAPIST
JAN 2015-DEC 2015
NAVI MUMBAI, INDIA
Reduced organizational operating costs by 10% by streamlining processes
Developed organizational change management strategies
Mobilized and Monitored engagement teams and engagement risks
Used SQL and Excel to collect data, compile reports and provide analysis to support business decisions
Created standards, methods, processes and procedures for reviewing, evaluating and inspecting patient experience
Coordinated doctors and other team members to deliver high quality treatments within specified time frames
Led cross-functional teams to analyze and understand the operational impacts and opportunities of technology changes
Tracked, analyzed and interpreted trends from patient experience survey reports and Medical records
Optimized business scope by analyzing data using Tableau and transformed it into meaningful actionable insights
Maintained open and effective communications with team and patients to increase productivity
PAIN CURE PHYSIOTHERAPY CLINIC
CLINIC BUSINESS CO-ORDINATOR AND PHYSICAL THERAPY ASSISTANT
JAN 2012- MAR 2014
NAVI MUMBAI, INDIA
Monitored and reported quality assurance to the Clinic Director
Facilitated weekly staff meetings regarding patient needs, progress, and aftercare planning
Facilitated the implementation of an electronic medical records
Analyzed Patient satisfaction reports and Implemented strategies for better patient experience
Implemented several new organizational policies that has updated the office and streamlined patient care
Assisted senior physical therapist and team in analysis and treatment to bring improved outcome
OTHER EXPERIENCE
D.Y. PATIL HOSPITAL AND RESEARCH CENTER JUN 2014- DEC 2014
INTERN NAVI MUMBAI, INDIA
Assisted Senior Physiotherapist in evaluation and treatment in various critical cases
Independently treated patient in various departments
Managed data in database system in OPD (OUT PATIENT DEPARTMENT)