630-***-**** ARUSHI TIWARI ac38yd@r.postjobfree.com

EDUCATION

UNIVERSITY OF TEXAS AT ARLINGTON, ARLINGTON, TEXAS DEC 2017

M.S, Healthcare Administration (MHA)

Coursework: Strategic and Operations Management, Market Analysis, Information Systems, Statistics, Finance, Accounting, Economics, Data Analysis

D.Y. PATIL UNIVERSITY, NAVI MUMBAI, INDIA MAR 2015

Bachelors in Physiotherapy (BPT)

Coursework: Kinesiology, Electrotherapy, Community Medicine, Orthopedics, Neurology, Integumentary system

LICENSURE AND CERTIFICATION

Registered Physical therapist in INDIA

Six Sigma Green Belt - 3244413

CPCR Certified (CARDIOPULMONARY CEREBRAL RESUSCITATION)

SKILLS AND ABILITIES

Tableau (Data Visualization), SPSS, Microsoft Office suite, SQL, Clinical SAS, Medicaid Management Information System (MMIS),

Knowledge of EPIC systems, Connect, Catalyst and HCHB

Performance-driven accomplisher with managing strategies, resources, crisis and relationship among and along the team, Strong Research skills

Skilled in decision-making, goal setting, analysis, multi-tasking and communication

EXPERIENCE

BROOKDALE SENIOR LIVING SOLUTIONS

MARKETING CO-ORDINATOR (MARKET ANALYST)

AUG 2017-DEC 2017

FRAMINGHAM, MA

Planned, and developed leadership communications for detailed phases of large-scale task

Maintained open and effective marketing and communications with project teams to increase productivity by 5%

Performed external and internal market analysis(SWOT) and improved the resident intakes and sales by 7%

Reviewed and analyzed the inquiry source and lead source report to design strategies to contact and attract the desired population

Performed statistical analysis, forecast modelling in Excel to support decision making process and implement strategies to improve digital marketing methods.

Illustrated Key performance indicators by generating customized reports to maintain strategic and operational goals

Worked with IT department to resolve technical issues and saved 20% of time for the team

Researched new technologies and assessed feasibility for inclusion in new concepts

PAIN CURE PHYSIOTHERAPY CLINIC

CLINIC BUSINESS ANALYST AND PHYSICAL THERAPIST

JAN 2015-DEC 2015

NAVI MUMBAI, INDIA

Reduced organizational operating costs by 10% by streamlining processes

Developed organizational change management strategies

Mobilized and Monitored engagement teams and engagement risks

Used SQL and Excel to collect data, compile reports and provide analysis to support business decisions

Created standards, methods, processes and procedures for reviewing, evaluating and inspecting patient experience

Coordinated doctors and other team members to deliver high quality treatments within specified time frames

Led cross-functional teams to analyze and understand the operational impacts and opportunities of technology changes

Tracked, analyzed and interpreted trends from patient experience survey reports and Medical records

Optimized business scope by analyzing data using Tableau and transformed it into meaningful actionable insights

Maintained open and effective communications with team and patients to increase productivity

PAIN CURE PHYSIOTHERAPY CLINIC

CLINIC BUSINESS CO-ORDINATOR AND PHYSICAL THERAPY ASSISTANT

JAN 2012- MAR 2014

NAVI MUMBAI, INDIA

Monitored and reported quality assurance to the Clinic Director

Facilitated weekly staff meetings regarding patient needs, progress, and aftercare planning

Facilitated the implementation of an electronic medical records

Analyzed Patient satisfaction reports and Implemented strategies for better patient experience

Implemented several new organizational policies that has updated the office and streamlined patient care

Assisted senior physical therapist and team in analysis and treatment to bring improved outcome

OTHER EXPERIENCE

D.Y. PATIL HOSPITAL AND RESEARCH CENTER JUN 2014- DEC 2014

INTERN NAVI MUMBAI, INDIA

Assisted Senior Physiotherapist in evaluation and treatment in various critical cases

Independently treated patient in various departments

Managed data in database system in OPD (OUT PATIENT DEPARTMENT)

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