Customer Service Microsoft Office,office assistant

CALLECIA ELAM

405-***-**** ******@*******.***

ERSATILE, TEAM-ORIENTED AND RESULTS DRIVEN INDIVIDUAL with combined experience in customer service, data entry and child development.

KEY SKILLS

• Leadership

• Organizational

• Interpersonal

• Supervision

• Communication

• Research

• Microsoft Office

• Writing and Editing

• Child Development

• Administrative and Clerical

PROFESSIONAL EXPERIENCE

KINGDOM KIDS PRESCHOOL ACADEMY

Teacher, 2015 – Present

Assist in the developing and implementing weekly lesson plans based on pre-set themes. Plan activities tailored to children’s interests. Conduct and supervise age appropriate activities throughout the day. Stimulate emotional, intellectual and social growth through interactive activities. Complete all required documentations and prepare progress reports. MIDTOWN YMCA

Child Watch Associate, 2013 – 2017

Responsible for providing attentive care and supervision to children during the day to day operation of the child watch room. Assist in implementing program activities and guide the development of children. Ensure a safe, enriching and healthy environment for children. Establish and maintain positive and professional relationships with parents. CHILDREN'S CHOICE

Resource Personnel/Teacher, 2012-2013

Assisted in various classrooms as needed. Provided materials for teachers for classroom activities. Participated in professional development courses. Maintained a clean and safe environment for the children. Maintained clear and concise communication with staff and parents. CHILDCARE NETWORK

Assistant Teacher,2012-2012

Planning, teaching and implementing the curriculum for all children from infants through preschool children. Planning and executing indoor and outdoor experiences appropriate to the developmental levels of the children. Communicate through meetings with parents, staff, and administration. Attend in-service and staff development training programs ACS, INC

Customer Care Associate, 2010 - 2011

Handled incoming calls and responded to customer inquiries, complaints and billing questions. Collected information, researched and resolved inquiries and complaints. Communicated appropriate options for resolution in a timely manner. Informed customers about services available and assessed customer needs. TRINITY CHILD DEVELOPMENT CENTER

Childcare Teacher, 2000 - 2010

Participated in classroom activities under the direction of a certified teacher. Conducted and supervised age appropriate activities. Observed and evaluated the performance, behavior, social development and physical health of each child. Ensured classroom and play areas were kept safe and clean. Maintained ongoing communication with parents. V

EDUCATION

Oklahoma City University Oklahoma City, OK

Bachelor of Arts in English

Rose State College Midwest City, OK

Associate of Arts in Liberal Studies

Contact this candidate