Customer Service Administrative Assistant
Resume:
SHARI’ THOMPSON
Oklahoma City, OK ***** ***********@*****.***
OBJECTIVE
Administrative Certificate, Cosmetology licensed, College credits in Business Management.
EXPERIENCE
**/*/**** ** */5/2017
Caliber Home Loans
Oklahoma City, OK
Customer Service Specialist
Answer incoming calls
Verify Mortgage info
Take payments
Assist with issues on account
7/30/2015 to 9/30/2015
C & A School Clothing Program
Concho, Ok
Administrative Clerk
Answer phones
Process incoming applications/mail printed checks
Run errands
6/14/2015 to 9/19/2015
Great Clips Hair Salon
Oklahoma City, OK
Stylist
Shampoo & conditions
Cut & style hair
Sale retail products
Setup display of products
4/27/2015 to 7/27/2015
C & A Tribes of School-Education Program
Concho, Ok
Administrative Assistant
Answer phones
Process incoming applications/mail printed checks
Run errands
03/09/2015 to 3/31/2015
CSI: American Cancer Society
Oklahoma City, OK
Batch operator
Batch in and sort incoming donations
Extract incoming donations
11/13/2014 to 01/28/2015
Maximus: Willis Group Temp Agency
Oklahoma City, OK
Customer Service Rep.
Answer provider questions
Research claim denial reasons
Assist with contract inquiries
07/07/2014 to 09/17/2014
William Sonoma
Oklahoma City, OK
Customer Service Rep.
Answer customer questions on previous orders
Record new orders
02/5/2013 to 03/26/2014
Xerox
Yukon, OK
Customer Service Rep.
Answer calls and help customers with US Cellular account issues
04/20/2012 to 07/27/2012
Canadian County Juvenile Center
El Reno, OK
Detention Officer
Ensured residents were safe and followed program
Monitor classrooms
Kept record of behavior of residents
8/1/2011 to 2/17/2012
American Loans
Loan officer
Open customer loan accounts
File for background information on applicants
Up-keep Account Ledgers
Collect on unpaid accounts/close out paid accounts
07/26/2010 to 05/14/2011
JC Penny Hair Salon
Oklahoma City, OK
Stylist
Scheduled appointments
Shampoo & condition clients hair
Cut, color, & style hair
01/5/2010 to 03/17/2010
Smart-Style Hair Salon
Oklahoma City, OK
Stylist
Shampoo & condition clients
Cut, color, & style hair
Sale retail products
Set up display of products
EDUCATION
08/2014 to present
Business Administration
Redlands Community College
El Reno, OK
08/2012 to 05/2013
Business Management
Redlands Community College
El Reno, OK
08/2010 to 05/2011
Business Certificate
Canadian Valley Technology Center
El Reno, OK
08/2009 to 05/2010
Cosmetology License
La Von’s Beauty College
Oklahoma City, OK
08/2004 to 05/2008
High School Diploma
El Reno High School
El Reno, OK
REFERENCES UPON REQUEST
Contact this candidate