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Customer Service Administrative Assistant

Location:
Oklahoma City, Oklahoma, United States
Posted:
January 29, 2018

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Resume:

SHARI’ THOMPSON

Oklahoma City, OK ***** ac38vn@r.postjobfree.com

OBJECTIVE

Administrative Certificate, Cosmetology licensed, College credits in Business Management.

EXPERIENCE

**/*/**** ** */5/2017

Caliber Home Loans

Oklahoma City, OK

Customer Service Specialist

Answer incoming calls

Verify Mortgage info

Take payments

Assist with issues on account

7/30/2015 to 9/30/2015

C & A School Clothing Program

Concho, Ok

Administrative Clerk

Answer phones

Process incoming applications/mail printed checks

Run errands

6/14/2015 to 9/19/2015

Great Clips Hair Salon

Oklahoma City, OK

Stylist

Shampoo & conditions

Cut & style hair

Sale retail products

Setup display of products

4/27/2015 to 7/27/2015

C & A Tribes of School-Education Program

Concho, Ok

Administrative Assistant

Answer phones

Process incoming applications/mail printed checks

Run errands

03/09/2015 to 3/31/2015

CSI: American Cancer Society

Oklahoma City, OK

Batch operator

Batch in and sort incoming donations

Extract incoming donations

11/13/2014 to 01/28/2015

Maximus: Willis Group Temp Agency

Oklahoma City, OK

Customer Service Rep.

Answer provider questions

Research claim denial reasons

Assist with contract inquiries

07/07/2014 to 09/17/2014

William Sonoma

Oklahoma City, OK

Customer Service Rep.

Answer customer questions on previous orders

Record new orders

02/5/2013 to 03/26/2014

Xerox

Yukon, OK

Customer Service Rep.

Answer calls and help customers with US Cellular account issues

04/20/2012 to 07/27/2012

Canadian County Juvenile Center

El Reno, OK

Detention Officer

Ensured residents were safe and followed program

Monitor classrooms

Kept record of behavior of residents

8/1/2011 to 2/17/2012

American Loans

Loan officer

Open customer loan accounts

File for background information on applicants

Up-keep Account Ledgers

Collect on unpaid accounts/close out paid accounts

07/26/2010 to 05/14/2011

JC Penny Hair Salon

Oklahoma City, OK

Stylist

Scheduled appointments

Shampoo & condition clients hair

Cut, color, & style hair

01/5/2010 to 03/17/2010

Smart-Style Hair Salon

Oklahoma City, OK

Stylist

Shampoo & condition clients

Cut, color, & style hair

Sale retail products

Set up display of products

EDUCATION

08/2014 to present

Business Administration

Redlands Community College

El Reno, OK

08/2012 to 05/2013

Business Management

Redlands Community College

El Reno, OK

08/2010 to 05/2011

Business Certificate

Canadian Valley Technology Center

El Reno, OK

08/2009 to 05/2010

Cosmetology License

La Von’s Beauty College

Oklahoma City, OK

08/2004 to 05/2008

High School Diploma

El Reno High School

El Reno, OK

REFERENCES UPON REQUEST



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