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Mental Health Service, Substance Abuse and Suicide Prevention

Suffolk, Virginia, United States
January 29, 2018

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Gloria Eley-Epps

*** ******* *****

Smithfield, Virginia 23430

{757} 371-6561


Master of Social Work

Norfolk State University

Bachelor of Social Work

Virginia State University


I have experience in managing caseloads and providing direct care to include assessment, diagnostic evaluation, discharge / aftercare planning, case management to individuals and family counseling. Duties included overseeing the maintenance of clinical records and compliance to clinical standards, while coordinating services with multidisciplinary teams, social workers, psychiatrists, nurses and other mental health professionals.

Professional Experience:

Hampton- Newport News Community Service Board (HNNCSB)

Newport News Drug Treatment Court

Clinical Supervisor

2008 to April 2017

Coordinate Clinical Staffing

Complete assessments, intakes /admissions, and orientation to determine level of care

Complete employee performance evaluations

Documents interviews and evaluates the significance of information from the client

Mange and assign case load of court referrals, monitor client progress and communicate with

referring agencies

Manage vocational / job readiness and community service

Weekly court appears for status reports

Hampton- Newport News Community Service Board (HNNCSB)

Hampton Treatment Court

Therapist /Case Manger/Social Worker


Complete intakes and assessments

Coordinated services with treatment team

Facilitated groups, individuals and family sessions

Participated in ongoing in-service trainings

Provided input and feedback to other professionals

Managed individual supervision and case staffing

Implemented the Family Program

Provided on call and emergency response with crisis occurred

Prepared written weekly reports for court and admission and discharged planning process

Gloria Eley-Epps

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East End Academy Intensive Outpatient Program / Youth Offender Treatment Initial Program (YOGI)

Case Manager Coordinator:


Supervised daily operation of the intensive outpatient program

Chart Management and auditing

Substance abuse treatment and intervention groups that target dual diagnosed adolescents

along with their parents

Promote strength- based approach to promoting their overall success in major setting

(i.e., home, school, and community)

Maintain program compliance with State and Federal regulation

Western Tidewater Mental Health Center (CSB)



Conducted intakes assessments, evaluations, consultations, crisis interventions

Provided case management and counseling

Coordinated the Women Program


Certified Substance Abuse Counselor (CSAC)

Expires 6/30/18

Master Addiction Counselor (MAC)

Standard First Aid

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