Melissa Wilson
Virginia Beach, VA *****
*****************@*****.***
I am a team leader seeking a career where my skills and education can be utilized. Work Experience
Assistant Director/Teacher
KidzWorld Learning Center - Virginia Beach, VA
September 2014 to Present
. Take payments
. Hold staff meetings
. Open and close the center
. cook meals
. Answer phones
. Enroll children in the center
. Resolve parent issues
. Monitor state/health inspections
. Conduct Fire drills
. Order supplies
. Marketing the center by passing out fliers/ business cards
. Organize field trips
; Respond to emails
.Make bank deposites
.Collect tuition money
Cashier Assistant
Costco Wholesale - Norfolk, VA
2012 to 2013
Interacted with customers
• Made sure customers were satisfied with their merchandise
• Inventory/Audits
• Assisted cashier/ managers/supervisors
• Bakery assistant
• Created a clean environment for customers and employees Front End Manager
Rooster's Famous Chicken and Fish - Norfolk, VA
2010 to 2012
Supervised staff in daily procedures
• Managed daily transactions
• Maintained inventory and ordered supplies
• Opened restaurant and started daily functions
• Resolved customer complaints and issues
Orthodontic Assistant
Tidewater Orthodontics - Beach, Virginia, US
2009 to 2010
Alginate Impressions
• Chair side assisting
• Charting
• X-Ray
• Basic Orthodontic procedures
• Sterilization of instruments
Medical Record Clerk
Children's Hospital of the King's Daughter - Norfolk, VA 2004 to 2008
Created and accurately prepared all charts for patient appointments in the Pediatric Surgery Department.
• Filing
• Retrieved records from micro film for physicians and nurse practitioners
• Created processed filling systems for the Urology Department
• Answered Phones
• Ensured accuracy of charts and documents
• Retrieved medical records as needed
Medical Records Clerk
EVMS Diabetes Institute - Norfolk, VA
2003 to 2004
Created patients files upon admission
• Made certained that medical records were up to date for staffs' access
• Answered and directed inbound calls
• Processed invoices and assisted staff as needed
. Filed and pulled records for future appointments Administrative Assistant/Medical Records Clerk
Sentara Virginia Beach General Hospital - Virginia Beach, VA 2001 to 2002
Maintained/filed medical records and diagnostic reports
• Scheduled patients' appointment
• Provided details and appropriate instructions to patients for diagnostic testing
. Filed and pulled medical records for staff and future appointments Education
Dental Assistant Certificate in Dental
Everest College - Ches
2008 to 2009
Tidewater Community College - Virginia Beach, VA
2006 to 2007
Certifications/Licenses
CPR,First Aid
June 2016 to June 2018
Daily Health Observation and Health Screening
June 2017 to June 2020
Additional Information
SKILLS SUMMARY
• X-Ray Certified
• CPR Certified
• HIPAA/OSHA Certified
• Fabricate custom trays and temporary crowns
• Alginate Impressions
• Medical Terminology
• Maintained Medical Records
• Sterilization of Instruments (autoclave)
• Charting, Scheduling
• Dental Dam
• Vital Signs
• Manual and Automatic Film Processing
• Orthodontic Procedures
• Amalgam
• Composites
• Coronal Polishing