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Administrative Assistant Medical

Dedham, Massachusetts, 02026, United States
January 29, 2018

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Amanda Bruno

Senior Administrative Assistant III

*** ********* ******

Dedham, MA


Experienced Senior Administrative Assistant with a demonstrated history of working in the hospital & health care industry. Skilled in computer literacy, office equipment, medical transcription, oncology, U.S. health insurance portability and accountability act (HIPAA), and medical billing. Strong administrative professional graduate from Bunker Hill Community College in Biomedical Sciences.

Work Experience

Senior Administrative Assistant for Anatomic Pathology II - III

Brigham & Women’s Hospital

June 2003 to September 2016

Administrative support in the Pathology Department, responsibilities include, typing and transcribing gross pathology description, final pathology reports in PowerPath, and telephone coverage. Provided coverage for other subspecialties within the department and assumes all administrative duties and responsibilities as necessary. Consult slide coordinator for the Brigham and Women's Hospital and Dana Farber Cancer Institute. Maintain correspondence between Oncology clinicians and patients receiving second opinions from referring institutions. Logging in consult slides and materials received into PowerPath. Directly work with Pathology IT teams and BICS for the implementation of PowerPath.

Interim Operations Manager for Anatomic Pathology

Brigham & Women's Hospital - Boston, MA

May 2015 to February 2016

Directly work with twenty-one Administrative Assistants in the main Anatomic Pathology office, Women's and Perinatal Pathology, Neuropathology and Dermatopathology, Breast, Hematopathology, Gastrointestinal, Genitourinary and Renal Divisions and other Pathology subspecialty locations. Management of the timely production of patient reports from dictations from outside transcription service, written documents and other transcription formats for preliminary and final pathologic diagnostic reports. Oversees the receptionist function for all Anatomic Pathology office areas, which are responsible for providing prompt and professional response to request for variety of information from in-house and referring physicians, their support staff as well as direct patient requests. Work closely with Medical Directors of all the pathology subspecialty divisions and services in Anatomic Pathology. Provide coverage by support staff in those areas. Assist with the training and workload coordination of other administrative support aspects of pathology subspecialty division staff as needed. Remain informed about new technology and new developments in medical transcription technology processes, styles and practices. Uses technology to maximize efficiency, effectives and safety. Work closely with representative management and staff from DFCI to ensure smooth workflows and solid working relationships between the two organizations. Prepare and revise policies and procedures regarding administrative support for Surgical Pathology, troubleshoots problems, and make recommendations regarding system improvements. Resident and peer performance evaluations. Work directly with Center for Advanced Molecular Diagnostics maximizing efficiency and streamlining special immunohistochemical and OncoPanel orders. Directly work with Epic Super User Teams and proctored Epic classes. Trained all Pathology Administrative Assistants in Epic for cohesive workflows between Epic and PowerPath programs. Troubleshoot Epic and PowerPath interfacing issues, billing, medical record, demographic and medical insurance with Pathology IT. Completed purchase orders for the hiring of new employees and performed online manager classes. Work directly with Pathology Information Technologist with trouble shooting various application issues that directly impact workflow.

Executive Staff Assistant III

Massachusetts General Hospital - Boston, MA

September 2001 to May 2003

Administrative support for the Director of Surgical, Pathology Director of Immunohistochemistry, Associate Professor of Pathology. Administrative support for four Staff Pathologists who sub specialized in Bone and Soft Tissue Sarcoma, Electron Microscopy, GYN/Perinatal/Fetopsy and Breast in the Pathology Department, responsibilities include types and transcribes correspondence, reports and other documents in accordance to quality standards, utilizing CoPath systems. Answers the telephone and or/greets visitors/patient's. Register patient's into CoPath for pathology consults/second opinion. Maintain FilemakerPro data base of all patients provided with pathology consult second opinions. Maintained database for specimens that received Electron Microscopy. Collects, compiles, and disseminates information and/or data according to guidelines and established procedures. Distributes routine reports for Quality Assurance. Files and organizes information, patient reports, and data following established procedures. Operates office equipment, such as copiers, fax machines, and transcription machines. Maintained PeopleSoft accounts. Mailed out invitations for Pathology lectures. Updated CV's with new books, new articles and references. Coordinated Medical/Legal cases for doctors presenting depositions.

Administrative Staff Assistant I

Beth Israel Deaconess Hospital - Boston, MA

1999 to 2001

Administrative support in the Pathology and Cytology Department, triaged front desk telephones, slide requests, send out clinical lab reports, sent out provider reports, faxed reports, type diagnosis, type cytology MD diagnosis utilizing CCC systems. File requisitions, type grosses, print OR schedules, and register patient demographics and patient insurance for consults received. Transcription and operate office equipment. Register patient's into CCC for second opinion Pathology and Cytology consults.


Certificate in Biomedical Sciences

Bunker Hill Community College - Charlestown, MA

May 1996

Academic program: Chemistry, Biochemistry, and Medical Terminology, Laboratory skills: Media preparation, laboratory instrumentation, balance, pH meter, centrifuge, electrophoresis, spectrophotometer, liquid and percent, cell culture, sterile technique, ELISA, immunoassay, protein quantitation, protein purification by column chromatography; current good manufacturing practices (cGMP) and Quality Assurance, FDA standards, OSHA, and biohazard safety and chemical identification.


Excellence Team Award

Partners implementation of Epic


Proficient in Microsoft Word, Excel, Word perfect, FilemakerPro, Endnote, PubMed, Tredwell Library, Quickens and numerous other types of software.

Typing skills 80 WPM.


Work directly with the Center for Advanced Molecular Diagnostics Immunotherapy research team, Dana Farber Cancer Institute New Patient Coordinators, BWH NP, Clinicians and Outside Referring Physicians with placing orders for PDL1. Maintain a electronic database for all PDL1 recipients and created an SOP for proper management of PDL1 blocks unstained slides, orders, reports and correspondence.

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